Hilltop Hall Nursing Home

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Dodge Hill
Heaton Norris
Stockport
Cheshire
SK4 1RD

Website

Profile Strength
Very Good 86%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £950.00
Regulator's Rating Requires Improvement
Meet The Manager

Debra Hardacre is the Registered Manager at Hilltop Hall Nursing Home.

Hello, my name is Debra,

I am a qualified Registered General Nurse and hold a Registered General Managers Award. 

I have numerous years’ experience both in acute settings and in Nursing homes. I have been in management

positions for over 15 years. 

I take pride in achieving high standards of care, motivating staff to provide an excellent quality of care and I have a passion to deliver a service of  the highest quality that will both improve and sustain our residents overall quality of life.

Debra Hardacre

Welcome to Hilltop Hall Care Home, a unique home where modern facilities blend in with the character and elegance of a grade 2 listed building. Wood panelling, stain glass windows, chandeliers and a bell tower are some of the wonderful features of the home, along with landscaped gardens in a quiet and elevated location.

The home is able to accommodate residents who require both residential and nursing care. Residents who need the care and support of a nurse 24 hours a day are supported by an experienced nursing team. They, in turn, have the support of external clinical professionals who visit the home to give specialist medical advice, as necessary. This ensures the best of nursing care is delivered and residents feel safe and secure in our care.

OUR MISSION

Together we are dedicated to enhancing the wellbeing of all, through quality, excellence and fun.

OUR VALUES

Humility Accountability Achievement Passion Integrity

OUR VISION

To be the home of choice in our local communities


Front
Back
Breakfast Room
Kitchen Breakfast
Lounge
Side Garden
Garden
Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, High Dependency, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Aids, Alcohol and Drugs misuse, Bariatric care, Cancer, Cerebral Palsy, Chronic Traumatic Encephalopathy (CTE), Creutzfeldt-Jakob Disease, Crohn's Disease, Crohns, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Parkinson's Disease, Posterior Cortical Atrophy, Schizophrenia, Stroke, Traumatic Brain Injury, Ulcerative Colitis.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
55

Admission Category Support For
Profession Masons, Retired Actors, Retired Advertising Executives, Retired Civil Service, Retired Clergy, Retired Entertainers, Retired Medical, Retired Military, Retired Musicians, Retired Police, Retired Professionals, Retired Teachers.
Religion Anglican / C of E, Baptist, Buddhist, Catholic, Charismatics, Hindu, Islam, Judaism, Methodist, Orthodox Christian, Other, Presbyterian, Quakers.
LGBTQ Welcome Yes
Contract
Harbour Contract .doc
Our Building and Facilities

Welcome to Hilltop Hall Care Home, a unique home where modern facilities blend in with the character and elegance of a grade 2 listed building. Wood panelling, stain glass windows, chandeliers and a bell tower are some of the wonderful features of the home, along with landscaped gardens in a quiet and elevated location.

The garden, decking area and lawns around the home are available for those who like to be outside and enjoy the fresh air – all are easily accessible.  If you are, or have been, a keen gardener then your help or advice will be gratefully received, there is a lot to look after!

In addition to the 2 large well-appointed lounges and other well-appointed seating areas home has 2 dining rooms in which residents can enjoy their meals. The menu is varied and the meals cooked from fresh ingredients. Of course, we are able to accommodate special menu choices for those who need adapted dietary choices.


Is Our Home Purpose Built
No

How Many Floors We Have
4

Who Owns Our Building
Private

Communal Rooms
Activities Room, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Chiropodist, Chiropractor, Dentist, GP, Hairdressers, Lift, Minibus, Nutritionist, Optician, Physiotherapy, Smoking Area.

Our Garden
Communal Garden, Communal Patio, Scenic Views, Seating, Secure Garden, Summer House, Wheelchair Friendly Access.

Our Photos

Description

Hilltop Hall is a beautiful building featuring rooms of various shapes and sizes. We even have one with a beautiful stained glass window.

Many of our rooms are en-suite.

We encourage anyone moving into Hilltop Hall to personalise their room with a little piece of home, whether that be photos, painting, pictures or ornaments.


About Our Rooms
Number Of Rooms 54
Number Of Ensuite Rooms 20

Type Of Room
Double Room, Single Room.

Room Features
Furnished, Garden View, Step Free Access.

Room Facilities
Alarm, Internet Access, Secure Access, Telephone Point, Wifi.

Description

The home is able to accommodate residents who require both residential and nursing care. Residents who need the care and support of a nurse 24 hours a day are supported by an experienced nursing team. They, in turn, have the support of external clinical professionals who visit the home to give specialist medical advice, as necessary. This ensures the best of nursing care is delivered and residents feel safe and secure in our care.


Our Team
Debra Hardacre
Debra Hardacre
the Registered Manager

Hello, my name is Debra,

I am a qualified Registered General Nurse and hold a Registered General Managers Award. 

I have numerous years’ experience both in acute settings and in Nursing homes. I have been in management

positions for over 15 years. 

I take pride in achieving high standards of care, motivating staff to provide an excellent quality of care and I have a passion to deliver a service of  the highest quality that will both improve and sustain our residents overall quality of life.

Ellen Morrhouse
Ellen Morrhouse
Head Nurse

Ellen is a qualified registered Nurse and has worked at Hilltop Hall for nearly 7 years. Prior to that Ellen worked for a large care provider and in her 41 years of nursing has been a Home Manager in her own right.

Ellen has a passion for excellent care and attention to details and she insist on the very best care from her team. She also welcomes new staff and helps with inductions. She is very welcoming to all new residents and their families and is often heard chatting and laughing with relatives’ on the phone whilst answering any medical concerns they may have.

Lesley Boshir
Lesley Boshir
Activities Co-ordinator

Lesley Boshir – Activities Co Ordinator at Hilltop Hall

Lesley has been a Carer for many years and gained qualifications in care up to level 3, recently Lesley decided to have a change of role and decided to become our Activity Co Ordinator, she welcomed the challenge and looked forward to the new direction in her working life. She continues to welcome and support existing residents in activities within the home and on external trips out. 

She also organises Christmas and Summer fayres, bringing families staff and relatives together, whilst also fund raising for our residents in the home. Lesley also contacts local groups within our community raising awareness and strengthening bonds, recently we had a gospel choir singing in the home and have regular services held within the home from local churches.

Liz Martin
Liz Martin
Hosekeeper

Liz Martin - Housekeeper

Liz has been with Harbour for the past 8 years and is the Housekeeper at Hilltop Hall. She prides herself in keeping a tidy home and ensuring the highest standards. When rooms are vacated and in need of a deep clean and ready for the next resident, she ensures that her team have completed this to an excellent standard. Rooms are personalised with individual bed throws and cushions to coordinate with the décor.

Liz is also in charge of the laundry ensuring that all bedding and residents clothes are laundered in a timely manner. All aspects of infection control are followed in line with policy. 

Liz thoroughly inducts her team, on the use of chemicals within the home, COSHH and general safety for residents, staff and visitors.

Liz meets new residents, and follows that up by dealing with any queries or request that are brought to her attention by new residents or their relatives.

Michelle Cooper
Michelle Cooper
Administrator

Michelle is a very experienced Home Administrator, she has been at Hilltop Hall for nearly two years, prior to that she worked for 9 years for a large care provided and has supported many Home Managers, in her role of Home Administrator. Lots of the behind the scenes work is completed by the Homes Administrators, but Michelle is also very personable and likes to welcome and support new staff, she likes to introduce herself to residents and families and has regular email contact with many. 

She has also been heavily involved in project managing improvements to our gardens, including fund raising, communicating with residents and designing our decking area, putting together a book in reception showing the improvements, which has also been used to involve families, staff and residents. She works closely with Warren our Maintenance and Dean our Gardener who do all the hard work on the grounds.

Warren Gilbert
Warren Gilbert
Maintenance Operative

Warren is our welcoming and helpful Maintenance Operative; we affectionately refer to him as part of the furniture. He not only ensures all new staff are welcomed, he ensures the home is safe for staff, visitors and relatives. This includes inducting all staff on fire procedures. Warren works closely with our Home Manager and the Estates team to ensure behind the scenes work is completed and things run safely. 

He is also very talented at Home Design. He has a natural flare for selecting wallpapers as he re decorates and furnishes rooms. He prides himself on getting rooms ready and ensuring they are welcoming for new residents as well. 

Warren is currently involved in the build of our new orangery greenhouse which will allow for visits for families and loved ones, during these difficult times, he has also been a keen helper in the garden project that commenced in 2019, he is not scared of hard work and always has a smile.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £950.00
Nursing Fees From / Price Per Week £950.00
Respite Fees From / Price Per Week £950.00

Funding Types
Local Authority Stockport
Region North West
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

The home has 2 dining rooms in which residents can enjoy their meals. The menu is varied and the meals cooked from fresh ingredients. Of course, we are able to accommodate special menu choices for those who need adapted dietary choices.


We Serve Food At
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian.

Our Photos

Activities Are So Important

Remaining active is a huge part of any individual’s well-being and at Hilltop Hall there are daily activities to suit everyone’s interests. Residents have the opportunity to attend group and hobby activity sessions, enjoy visits from outside entertainers as well as quieter, individual interests.  There is also the opportunity to go out and about in the minibus to places of interest, the choice is yours!


Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.
Our Pets

We currently have two cats called Charlie, Mitch. Residents love helping to care for them and enjoy having them on their laps for some therapeutic stroking. 


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding, Sanitation, Walking.

We Welcome
Cats, Dogs, Others (subject to review).

Dodge Hill
Heaton Norris
Stockport
Cheshire
SK4 1RD

Regulator: CQC

Category Rating
Overall Requires Improvement
Safe Good
Well Led Requires Improvement
Caring Good
Responsive Requires Improvement
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/0bcb2863-aa0f-46aa-9a54-6cc6e8ee455f
Report Published 18th March 2021
Registration Date 27th November 2012
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Buddhist Temple, Catholic Church, Gurdwara Temple, Methodist Church, Mosque, Synagogue.

Nearby Services
Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops.
Our Awards
Carehome.co.uk Top 20 Award for the 4th year running Carehome.co.uk Top 20 Award for the 4th year running

Frequently asked questions about Hilltop Hall Nursing Home

Hilltop Hall Nursing Home was given an overall rating of "Requires Improvement" by the CQC in March 2021.
Hilltop Hall Nursing Home provides Nursing, Dementia, Respite and Residential care.
Hilltop Hall Nursing Home has 54 rooms.
Prices for Hilltop Hall Nursing Home start from £950.00 per week.
Hilltop Hall Nursing Home is owned by Harbour Healthcare.
Yes. Hilltop Hall Nursing Home does offer Residential care.
Yes. Hilltop Hall Nursing Home does offer Respite care.
Yes. Hilltop Hall Nursing Home does provide care for people with Dementia.
Hilltop Hall Nursing Home comes under Stockport.
Hilltop Hall Nursing Home accepts Local Authority clients.
Hilltop Hall Nursing Home accepts NHS Continuing Healthcare clients.
Debra Hardacre is the manager of Hilltop Hall Nursing Home.

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