Clement Court
High Lane
Chell
Stoke-on-trent
ST6 6JN
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Profile Strength |
Excellent 96%
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|---|---|
| Care Type | Care Home |
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £900.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Rebecca MacKenzie is Registered Manager at Clement Court.
Hello, my name is Rebecca,
I have been qualified as a nurse for 8 years. I decided to go into nursing due to personal experience following my mum having cancer.
I am passionate about developing relationships with people in long term care placements. I pride myself in being hands on in my role and ensuring that I develop good relationships with residents, families and team members to ensure the delivery of quality person centred care.
About Us
Clement Court Care Home strives to provide the very best standards of care to all residents. With extensive experience, the family-run home can provide high-quality care and ensures each resident is treated with dignity and respect.
OUR MISSION
Together we are dedicated to enhancing the wellbeing of all, through quality, excellence and fun.
OUR VALUES
Humility Accountability Achievement Passion Integrity
OUR VISION
To be the home of choice in our local communities
Videos and Virtual Tours
Clement Court Care Home Virtual Tour
Care
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, High Dependency, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Aids, Alcohol and Drugs misuse, Bariatric care, Cancer, Cerebral Palsy, Chronic Traumatic Encephalopathy (CTE), Creutzfeldt-Jakob Disease, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Parkinson's Disease, Posterior Cortical Atrophy, Schizophrenia, Stroke, Traumatic Brain Injury, Ulcerative Colitis. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia. |
| Dementia Behaviour | Challenging Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Infection Control (S.A.F.E.)
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are following the advise of National and Local authorities including Public Health England and our local Infection Control and Prevention team. All necessary protective equipment will be supplied and visitors may be asked to complete Lateral Flow tests. Visits will be by appointment only. The Home's team will inform you about what arrangements are in place to keep you, our residents and team members as safe as possible. Should there be positive cases of COVID in the Home, then visits will not be permitted. Team members and residents are being tested as per the latest guidelines. Many thanks for your patience. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Contact Tracing | We have measures in place to identify and trace contact between people in our care setting. |
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Covid-19 Emergency Support Framework |
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| The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic. Click here to download their assessment. |
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling The Care Organisation has not indicated availability |
More details coming soon
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Building and Facilities
| Our Building and Facilities |
|---|
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Our home is purpose built which means it's easy for us to meet the needs of our residents. All of our bedrooms are a good size and there are plenty of communal areas for residents to enjoy time together or to find a space for some quiet time. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Bar / Pub, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Chiropodist, Chiropractor, Dentist, GP, Hairdressers, Lift, Minibus, Nutritionist, Optician, Smoking Area. |
| Our Garden |
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| Communal Garden, Communal Patio, Scenic Views, Wheelchair Friendly Access. |
| Brochures |
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| Clement-Court-Brochure-Digital-Print.pdf |
| Our Photos |
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Rooms
| Description |
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The home has 74 single rooms and three shared rooms, of which 59 have en-suite WC facilities. All rooms are a good size and we encourage anyone moving to Clement Court to personalise their rooms with a little bit of home. This might be with photos, paintings, pictures or ornaments. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 80 |
| Number Of Ensuite Rooms | 59 |
| Type Of Room |
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| Double Room, Shared Room, Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Freeview TV, Internet Access, Telephone Point. |
| Our Photos |
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Meet our Team
| Description |
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Our care team are all people who truly care about the residents and go above and beyond to ensure their time at Clement Court is enjoyable. Every resident is treated as an individual and we believe this is why we are rewarded with so many smiles daily. We love what we do! |
| Our Team |
|---|
Annette RamsdenDeputy ManagerHello, my name's Annette, I have been working in care for 8 years, with experience in community care before joining a residential care setting. I have worked as a Care Assistant before progressing to become a Care Home Assistant Practitioner (CHAP) and more recently joining the management team as the Deputy Manager. I am passionate about ensuring that our residents live happy and fulfilled lives, ensuring that their dignity is maintained at all times. 
Carol LewandowskiActivities Co-ordinatorCarol has worked at Clement Court for 15 years. She has held a number of roles within the team including Physio Assistant, Senior Carer and lastly Personal Activities Lead. Carol has developed good relationships with residents and their families which has always been important to her. 
Gayle RobathanAdministratorHi, my name is Gayle, I am very friendly and kind and am always happy to help with people’s needs in order to deliver good customer service. I am bubbly and consider myself a very positive person and I will go that extra mile to always be polite and helpful in everything I do. I have always worked in an office environment since I left school. I love working with our residents, being kind and respectful and listening to them. I have worked in the care sector as an administrator for 8 years. I have always worked in smaller care homes and fancied the challenge of being an Administrator in a bigger home. I am a full time mum to my very dear special children. I have a beautiful horse named Fudgey. He’s such a character and keeps me busy at the weekend My partner Jeff looks after Fudgey in the day, he’s one in a million I also have a dog, Dexter. 
Maxine BagnallActivities Co-ordinatorMaxine has been employed in various roles at Clement Court. She has been an activities co-ordinator for 2 years. Maxine is passionate about seeing our residents express their individuality and has been instrumental in the creation of our salon and bar. Maxine is a qualified nail technician and loves helping residents to look and feel their best in the salon. 
Mhari ChiaramonteCatering ManagerMhari has recently joined our team. She has worked in the kitchen for a number of years working her way from General Assistant, to Cook and then Catering Manager. She has strived to improve the standards within the kitchen and maintains a close relationship with residents within the home ensuring that the menus are tailored to their preferences and local dishes.
Rebecca MacKenzieRegistered ManagerHello, my name is Rebecca, I have been qualified as a nurse for 8 years. I decided to go into nursing due to personal experience following my mum having cancer. I am passionate about developing relationships with people in long term care placements. I pride myself in being hands on in my role and ensuring that I develop good relationships with residents, families and team members to ensure the delivery of quality person centred care. 
Sarah SimpkinHousekeeperSarah has worked at Clement Court since 2007. She manages the domestic and laundry teams. Sarah is passionate about maintaining a clean home as well as good infection control protocols. |
Fees
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £900.00 |
| Nursing Fees From / Price Per Week | £1,000.00 |
| Residential Dementia Fees From / Price Per Week | £900.00 |
| Nursing Dementia Fees From / Price Per Week | £1,000.00 |
| Respite Fees From / Price Per Week | £900.00 |
| Funding Types | |
|---|---|
| Local Authority | Stoke-on-Trent |
| Region | West Midlands |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Third Party Top-Ups | Yes |
Food
| The Importance Of Meal Times |
|---|
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Meals are an important part of every day. At Clement Court we ensure all meals are homely and nutritious and meet the individual needs of each resident. Our Chef is extremely proud of the important part they play in each resident's wellbeing. Our Chef prides herself on ensuring residents having modified diets are served meals that look inviting. There are some examples in the photo section below, |
| We Serve Food At |
|---|
| Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch. |
| Dietary Options |
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| Diabetic, Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian. |
| Our Photos |
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Activities
| Activities Are So Important |
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Activities are an important part of life for everyone at Clement Court. For some it may be a gentle hand massage and for others it may be taking part in the Virtual Olympics. Our talented Activities Co-ordinator ensures that the varied Activities Calendar meets the needs of all of our residents. Obviously COVID-19 has impacted on our ability to go out and about as easily but we're certainly making up for it by being creative and having lots of fun here at home. |
| Our Photos |
|---|
| Timetables |
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| Harbour Activities Schedule.docx |
| Activities At Home |
|---|
| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Theatre. |
Pets
| Can You Bring Your Pet |
|---|
| Yes |
| How We Help With Your Pet |
|---|
| Feeding, Sanitation, Walking. |
| We Welcome |
|---|
| Cats, Dogs, Others (subject to review). |
Map
High Lane
Chell
Stoke-on-trent
ST6 6JN
Regulator Ratings
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last rated | 28th June 2019 |
| Registration Date | 1st May 2020 |
Amenities
| Transport |
|---|
| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Buddhist Temple, Catholic Church, Gurdwara Temple, Methodist Church, Mosque, Synagogue. |
| Nearby Services |
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| Garden Centre, Hospital, Park, Pub, Restaurant, Shops. |
Awards
| Our Awards |
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Carehome.co.uk Top 20 Award for the 4th year running
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