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Profile Strength
Excellent 96%
Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £900.00
Regulator's Rating Requires Improvement
Meet The Manager

Rebecca MacKenzie is Registered Manager at Clement Court.

Hello, my name is Rebecca,

I have been qualified as a nurse for 8 years. I decided to go into nursing due to personal experience following my mum having cancer.

I am passionate about developing relationships with people in long term care placements. I pride myself in being hands on in my role and ensuring that I develop good relationships with residents, families and team members to ensure the delivery of quality person centred care.

Rebecca MacKenzie

Clement Court Care Home strives to provide the very best standards of care to all residents. With extensive experience, the family-run home can provide high-quality care and ensures each resident is treated with dignity and respect.


Together we are dedicated to enhancing the wellbeing of all, through quality, excellence and fun.


Humility Accountability Achievement Passion Integrity


To be the home of choice in our local communities

Clement Court Care Home Virtual Tour
Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, High Dependency, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Aids, Alcohol and Drugs misuse, Bariatric care, Cancer, Cerebral Palsy, Chronic Traumatic Encephalopathy (CTE), Creutzfeldt-Jakob Disease, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Parkinson's Disease, Posterior Cortical Atrophy, Schizophrenia, Stroke, Traumatic Brain Injury, Ulcerative Colitis.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Challenging Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are following the advise of National and Local authorities including Public Health England and our local Infection Control and Prevention team.

All necessary protective equipment will be supplied and visitors may be asked to complete Lateral Flow tests.

Visits will be by appointment only. The Home's team will inform you about what arrangements are in place to keep you, our residents and team members as safe as possible.

Should there be positive cases of COVID in the Home, then visits will not be permitted.

Team members and residents are being tested as per the latest guidelines.

Many thanks for your patience.

Infection Control Initiatives in place
safe-tick Contact Tracing We have measures in place to identify and trace contact between people in our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.
Safe Visiting Space
safe-tick We have a safe visiting space

We have created a safe visiting space in a room which is accessed from outside. 

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age

LGBTQ Welcome
Harbour Contract .doc
Our Building and Facilities

Our home is purpose built which means it's easy for us to meet the needs of our residents. 

All of our bedrooms are a good size and there are plenty of communal areas for residents to enjoy time together or to find a space for some quiet time.

Is Our Home Purpose Built

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Bar / Pub, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Chiropodist, Chiropractor, Dentist, GP, Hairdressers, Lift, Minibus, Nutritionist, Optician, Smoking Area.

Our Garden
Communal Garden, Communal Patio, Scenic Views, Wheelchair Friendly Access.


Our Photos


The home has 74 single rooms and three shared rooms, of which 59 have en-suite WC facilities.

All rooms are a good size and we encourage anyone moving to Clement Court to personalise their rooms with a little bit of home. This might be with photos, paintings, pictures or ornaments.

About Our Rooms
Number Of Rooms 80
Number Of Ensuite Rooms 59

Type Of Room
Double Room, Shared Room, Single Room.

Room Features
Furnished, Garden View, Step Free Access.

Room Facilities
Freeview TV, Internet Access, Telephone Point.

Our Photos

Our care team are all people who truly care about the residents and go above and beyond to ensure their time at Clement Court is enjoyable.

Every resident is treated as an individual and we believe this is why we are rewarded with so many smiles daily.

We love what we do!

Our Team
Annette Ramsden
Annette Ramsden
Deputy Manager

Hello, my name's Annette,

I have been working in care for 8 years, with experience in community care before joining a residential care setting. I have worked as a Care Assistant before progressing to become a Care Home Assistant Practitioner (CHAP) and more recently joining the management team as the Deputy Manager. 

I am passionate about ensuring that our residents live happy and fulfilled lives, ensuring that their dignity is maintained at all times.

Carol Lewandowski
Carol Lewandowski
Activities Co-ordinator

Carol has worked at Clement Court for 15 years. 

She has held a number of roles within the team including Physio Assistant, Senior Carer and lastly Personal Activities Lead. 

Carol has developed good relationships with residents and their families which has always been important to her.

Gayle Robathan
Gayle Robathan

Hi, my name is Gayle,

I am very friendly and kind and am always happy to help with people’s needs in order to deliver good customer service.

I am bubbly and consider myself a very positive person and I will go that extra mile to always be polite and helpful in everything I do.

I have always worked in an office environment since I left school.

I love working with our residents, being kind and respectful and listening to them.

I have worked in the care sector as an administrator for 8 years.

I have always worked in smaller care homes and fancied the challenge of being an Administrator in a bigger home.

I am a full time mum to my very dear special children.

I have a beautiful horse named Fudgey. He’s such a character and keeps me busy at the weekend

My partner Jeff looks after Fudgey in the day, he’s one in a million

I also have a dog, Dexter.

Maxine Bagnall
Maxine Bagnall
Activities Co-ordinator

Maxine has been employed in various roles at Clement Court. She has been an activities co-ordinator for 2 years. 

Maxine is passionate about seeing our residents express their individuality and has been instrumental in the creation of our salon and bar. 

Maxine is a qualified nail technician and loves helping residents to look and feel their best in the salon.

Mhari Chiaramonte
Mhari Chiaramonte
Catering Manager

Mhari has recently joined our team.

She has worked in the kitchen for a number of years working her way from General Assistant, to Cook and then Catering Manager. She has strived to improve the standards within the kitchen and maintains a close relationship with residents within the home ensuring that the menus are tailored to their preferences and local dishes.

Rebecca MacKenzie
Rebecca MacKenzie
Registered Manager

Hello, my name is Rebecca,

I have been qualified as a nurse for 8 years. I decided to go into nursing due to personal experience following my mum having cancer.

I am passionate about developing relationships with people in long term care placements. I pride myself in being hands on in my role and ensuring that I develop good relationships with residents, families and team members to ensure the delivery of quality person centred care.

Sarah Simpkin
Sarah Simpkin

Sarah has worked at Clement Court since 2007. She manages the domestic and laundry teams. 

Sarah is passionate about maintaining a clean home as well as good infection control protocols.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £900.00
Nursing Fees From / Price Per Week £1,000.00
Residential Dementia Fees From / Price Per Week £900.00
Nursing Dementia Fees From / Price Per Week £1,000.00
Respite Fees From / Price Per Week £900.00

Funding Types
Local Authority Stoke-on-Trent
Region West Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

Meals are an important part of every day. At Clement Court we ensure all meals are homely and nutritious and meet the individual needs of each resident. Our Chef is extremely proud of the important part they play in each resident's wellbeing.

Our Chef prides herself on ensuring residents having modified diets are served meals that look inviting. There are some examples in the photo section below,

We Serve Food At
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian.

Our Photos

Activities Are So Important

Activities are an important part of life for everyone at  Clement Court. 

For some it may be a gentle hand massage and for others it may be taking part in the Virtual Olympics. 

Our talented Activities Co-ordinator ensures that the varied Activities Calendar meets the needs of all of our residents.

Obviously COVID-19 has impacted on our ability to go out and about as easily but we're certainly making up for it by being creative and having lots of fun here at home.

Our Photos

Harbour Activities Schedule.docx

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Theatre.
Can You Bring Your Pet

How We Help With Your Pet
Feeding, Sanitation, Walking.

We Welcome
Cats, Dogs, Others (subject to review).

High Lane

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last rated 28th June 2019
Registration Date 1st May 2020
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Buddhist Temple, Catholic Church, Gurdwara Temple, Methodist Church, Mosque, Synagogue.

Nearby Services
Garden Centre, Hospital, Park, Pub, Restaurant, Shops.
Our Awards Top 20 Award for the 4th year running Top 20 Award for the 4th year running

Frequently asked questions about Clement Court

Clement Court was given an overall rating of "Requires Improvement" by the CQC in June 2019.
Clement Court provides Nursing, Dementia and Respite care.
Clement Court has 80 rooms.
Prices for Clement Court start from £900.00 per week.
Clement Court is owned by Harbour Healthcare.
No. Clement Court does not offer Residential care.
Yes. Clement Court does offer Respite care.
Yes. Clement Court does provide care for people with Dementia.
Clement Court comes under Stoke-on-Trent.
Clement Court accepts Local Authority clients.
Clement Court accepts NHS Continuing Healthcare clients.
Rebecca MacKenzie is the manager of Clement Court.

Profile Last Updated: 03 Dec 2021 | Report this Profile

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