Devonshire House & Lodge Care Home

Add to Shortlist

Woolwell Road
Woolwell
Plymouth
Devon
PL6 7JW

Website

Request Details
Openscore badge
Care Type Care Home
Care Category Residential | Nursing | Dementia
Availability Yes
Weekly Prices From £1,050.00
Regulator's Rating Good
Devonshire House & Lodge Care Home - Care Home
Meet The Manager

Melanie Isherwood is Registered Home Manager at Devonshire House & Lodge Care Home.

Hi, my name is Mel. I am the Registered Home Manager at Devonshire House & Lodge Care Home.

I bring over 30 years of Health and Social Care experience into my role at Devonshire House & Lodge Care Home. This includes running a variety of health and social care care services within charities, private organisations, and local authorities.


Leading Devonshire House and Lodge as the Registered Home Manager is a privilege, working alongside the most caring, compassionate, vibrant team, all of who provide the absolute for the amazing people who reside at the home, a team who share my own passion for the highest quality care.


Outside of my role, I enjoy spending time with my family and friends. My hobbies include crafting and cooking.

Melanie Isherwood

Devonshire House and Lodge Care Home is located to the north of Plymouth, on the edge of Dartmoor. The home is convenient for shops, amenities and public transport. The local shopping centre is just five minutes away.

This is a purpose built care home providing nursing and social care for older people who are physically frail, and older people who have mental health needs such as Alzheimer's disease.

Accommodation is provided in single occupancy rooms, with some rooms having en-suite facilities.

The home has several lounges for relaxation and separate dining rooms, where residents can enjoy the company of others at meal times. Residents are served traditional home cooked food using fresh produce with a daily menu choice.

Regular visits are made to the home by an experienced hair stylist, a physiotherapist and a qualified chiropodist.

Residents are welcome to join in the varied programme of activities that also take place in the home.

OUR MISSION

Together we are dedicated to enhancing the wellbeing of all, through quality, excellence and fun.

OUR VALUES

Humility Accountability Achievement Passion Integrity

OUR VISION

To be the home of choice in our local communities


Devonshire House & Lodge Care Home Virtual Tour
Play icon
Care Options We Can Provide
Support For Companionship, Complex Care, Convalescence, Emergency Care, End of Life, High Dependency, Mental Healthcare, Nursing Dementia / EMI, Palliative, Personal care, Reablement, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository.
Nursing Specialisms Bariatric care, Cancer, Cerebral Palsy, Chronic Traumatic Encephalopathy (CTE), Creutzfeldt-Jakob Disease, Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Prader Willi Syndrome, Schizophrenia, Stroke, Traumatic Brain Injury, Ulcerative Colitis.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

To protect our residents, our visitors and our team members, we are committed to following the advice of National and Local authorities, including Public Health England and our local Infection Control and Prevention team.

We will always ensure that all necessary protective equipment is supplied. On occasion, where necessary, visitors may be asked to complete Lateral Flow tests.

The team at Devonshire House & Lodge Care Home will endeavour to inform you about all arrangements that are implemented to keep you, our residents and team members as safe as possible.

In the unlikely event that there should there be an outbreak of COVID-19 at Devonshire House & Lodge Care Home, visits may be suspended for a period of time. In this instance, virtual contact may be reverted to.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Admission The provider assured the regulator that it was admitting people safely to the service.
safe-tick Policies The provider assured the regulator that its infection prevention and control policy was up to date.
safe-tick Premises The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises.
safe-tick Shielding The provider assured the regulator that it was using personal protective equipment effectively and safely.
safe-tick Staffing The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed.
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
safe-tick Visitors The provider assured the regulator that it was preventing visitors from catching and spreading infections.
View the provider’s latest Inspection Reports.
Safe Visiting Space
safe-tick We have a safe visiting space

We have a lovely screened safe environment for visits as permitted by National and Local guidelines. 

The area is in our conservatory and is accessed through our garden.

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

No, our care home does not provide a telephone in residents’ rooms.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Yes
Contract
Harbour Contract .doc
Our Building and Facilities

This is a purpose built care home providing nursing and social care for older people who are physically frail, and older people who have mental health needs such as Alzheimer's disease.

Accommodation is provided in single occupancy rooms, with some rooms having en-suite facilities.

The home has several lounges for relaxation and separate dining rooms, where residents can enjoy the company of others at meal times. Residents are served traditional home cooked food using fresh produce with a daily menu choice.


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
1 Jan 1989

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bistro, Coffee Shop / Café, Conservatory, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Chiropractor, Cinema, Dentist, GP, Gym, Hairdressers, Lift, Minibus, Nutritionist, Optician, Overnight Guest Stay, Physiotherapy, Smoking Area.

Our Garden
Communal Garden, Communal Patio, Greenhouse, Pond or Lake, Seating, Secure Garden, Sensory Garden, Summer House, Vegetable Plot, Wheelchair Friendly Access.

How 'Smart' Are We?
Electronic Visitor Register, Interactive Digital Touch Table, Reduce Plastic Use.

Brochures
Devonshire House & Lodge Care Home Brochure.pdf

Our Photos

Description

We offer the very best of living for those requiring the highest standard of accommodation. Some of our bedrooms are extra-large with en-suite wet rooms. Your bedroom will be beautifully decorated as you like it, to suit your personal tastes.

Many of our bedrooms overlook our wonderful gardens which are easily accessible for residents with varying mobility.

Our state-of-the -art call bell system throughout the home means that while you can enjoy your own space, our team are never far away and always ready to help.

Your room comes with everything you need, but it is your home, so you are welcome to bring your own furniture!


About Our Rooms
Number Of Rooms 77
Number Of Ensuite Rooms 76
We offer these types of ensuite rooms: WC and Basin, Wet Rooms.

Type Of Room
Single Room.

Room Features
Furnished, Garden View, Step Free Access, Unfurnished.

Room Facilities
Alarm, Freeview TV, Internet Access, Secure Access, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,050.00
Nursing Fees From / Price Per Week £1,200.00
Residential Dementia Fees From / Price Per Week £1,050.00
Nursing Dementia Fees From / Price Per Week £1,200.00

Funding Types
Local Authority Devon
Region South West
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Café Pink tick icon Lounge/Diner
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Menu Pink tick icon Menu Sample.pdf
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Bistro.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.

Pink tick icon Our energy usage is well maintained.

Activities Are So Important

It is important that our residents still feel part of the wider community and our teams ensure this is a priority by organising trips out to local groups, clubs, sights or just going down to the local pub for a pint. We also invite local groups, schools and places of worship and entertainers into our homes.

At Devonshire House & Lodge Care Home, our Lifestyle team members work hard to ensure our residents individual needs are met. Uncovering and capturing individual resident hobbies and interests, as well as resident life histories, is an essential element of success in providing personalised daily activities which residents will enjoy. Individual activities for residents are of great importance – letter writing, video calls with family members, attending churches and continuing long standing attendance at community groups and clubs can all be supported and achieved with the help of our Lifestyle team. We also have a world cruise so that our residents can learn about and enjoy the diversity of the world!


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Partial
safe-tick Are your windows double glazed? Partial
safe-tick Do you use motion sensors? Yes
safe-tick Do you have an EPC rating? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Do you measure your energy consumption? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes

In-home and community projects that protect the environment

safe-tick Do you carry out projects that support wildlife? Yes
safe-tick Do you compost? Yes
Our Pets

We know that the bond between an owner and their pet is a very special one; that's why at Devonshire House & Lodge Care Home, we welcome for residents to bring their pets with them to live in the home. Devonshire House & Lodge Care Home will carry out all the necessary checks and risk assessments to ensure that all residents and pets are safe and happy.  Our team are also happy to help with caring for any pets on a daily basis. They are guaranteed get all the love and attention needed not only from their owner, but from everyone in the home!


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding, Sanitation, Walking.

We Welcome
Birds, Cats, Dogs, Others (subject to review), Rabbits, Reptiles.

Woolwell Road
Woolwell
Plymouth
Devon
PL6 7JW

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Outstanding
Responsive Good
Effective Good
Inspection Reports
Last inspected 12th May 2021
Last rated 6th March 2019
Current Report

Devonshire House & Lodge Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Devonshire House & Lodge Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 3rd June 2016
Service Provider Harbour Healthcare Ltd, SK4 1RD
Transport
Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Buddhist Temple, Catholic Church, Gurdwara Temple, Methodist Church, Mosque, Synagogue.

Nearby Services
Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery.

Frequently asked questions about Devonshire House & Lodge Care Home

Devonshire House & Lodge Care Home was given an overall rating of "Good" by the CQC in March 2019.
Devonshire House & Lodge Care Home provides Residential, Nursing and Dementia care.
Devonshire House & Lodge Care Home has 77 rooms.
Prices for Devonshire House & Lodge Care Home start from £1,050.00 per week.
Devonshire House & Lodge Care Home is owned by Harbour Healthcare.
Yes. Devonshire House & Lodge Care Home does offer Residential care.
No. Devonshire House & Lodge Care Home does not offer Respite care.
Yes. Devonshire House & Lodge Care Home does provide care for people with Dementia.
Devonshire House & Lodge Care Home comes under Devon.
Devonshire House & Lodge Care Home accepts Local Authority clients.
Devonshire House & Lodge Care Home accepts NHS Continuing Healthcare clients.
Melanie Isherwood is the manager of Devonshire House & Lodge Care Home.

The UK's largest & most detailed directory of elderly care and retirement living options

10,403

Care Homes

12,284

Home Care Services

1,252

Live-in Care Services

1,828

Retirement Living Developments

Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our detailed search facility and team of expert advisors can help you find the best care homes, nursing homes, retirement homes, retirement villages, home care, and live-in care services for you or your loved one's needs. Our website is free to use, we are proudly independent, and we never take referral fees.