The Old Vicarage & The Willows Care Home
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Fir Tree Lane
Burtonwood
Warrington
Cheshire
WA5 4NN
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Profile Strength |
Excellent 98%
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|---|---|
| Care Type | Care Home |
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £865.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Ally Greenall is Home Manager at The Old Vicarage & The Willows Care Home.
Hi, my name is Ally. I am the manager at The Old Vicarage and The Willows.
I am a qualified RGN and have been nursing since 2009.
I am very passionate about my job, and I have worked very hard to be in the position I am in. I feel very privileged to come to work every day to a job I love, work with amazing staff, and get to be a part of my residents’ lives, to care and support the people in our care. I want to improve the lives of our residents every day, to ensure they have the best of everything.
This ever popular care home is able to offer the best of care in all areas of the home. The Old Vicarage offers both residential and nursing care and The Willows Care Home offers high quality dementia care. Staff teams are dedicated to their own areas and know their residents well, this has been the key to providing the best of person centred care.
Every resident has a care plan which very carefully details their own individual care needs and choice, dignity and independence are very much in mind when our residents are cared for. Resident care plans reflect all that an individual would want and need for their care to be delivered in the way they choose, with independence and dignity as prime considerations. All care teams are dedicated to delivering the best of care to all residents and work closely with GP’s and other clinical professionals from the local area to ensure that residents are well cared for. Our team go above and beyond to ensure every resident is treated as an individual, which makes both living and working here a very special experience.
We believe that meals are a hugely important part of everyone’s day and our Chef and kitchen team work hard to ensure everyone’s individual tastes and needs are accommodated. Residents are involved in planning the menu, with all food being nutritionally balanced and dietary requirements accommodated.
OUR MISSION
Together we are dedicated to enhancing the wellbeing of all, through quality, excellence and fun.
OUR VALUES
Humility Accountability Achievement Passion Integrity
OUR VISION
To be the home of choice in our local communities
The Old Vicarage & Willows Care Home Virtual Tour
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Convalescence, End of Life, High Dependency, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository. |
| Nursing Specialisms | Aids, Alcohol and Drugs misuse, Bariatric care, Cancer, Cerebral Palsy, Creutzfeldt-Jakob Disease, Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Prader Willi Syndrome, Schizophrenia, Stroke, Traumatic Brain Injury, Ulcerative Colitis. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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We are following the advise of National and Local authorities including Public Health England and our local Infection Control and Prevention team. All necessary protective equipment will be supplied and visitors may be asked to complete Lateral Flow tests. Visits will be by appointment only. The Home's team will inform you about what arrangements are in place to keep you, our residents and team members as safe as possible. Should there be positive cases of COVID in the Home, then visits will not be permitted. Team members and residents are being tested as per the latest guidelines. Many thanks for your patience. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
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| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Admission | The provider assured the regulator that it was admitting people safely to the service. |
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. |
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Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| To view the provider’s latest Inspection Reports, Click here. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling No, our care home does not provide a telephone in residents’ rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals here. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Our Building and Facilities |
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The Old Vicarage is a home with real character. The large lounges and dining areas are bright and newly decorated and offer space for activity and events to take place and for everyone to join in. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Conservatory, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Chiropodist, Chiropractor, Dentist, GP, Hairdressers, Lift, Minibus, Nutritionist, Optician, Smoking Area, Stairlift. |
| Our Garden |
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| Communal Garden, Communal Patio, Pond or Lake, Scenic Views, Seating, Secure Garden, Summer House, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Interactive Digital Touch Table. |
| Our Photos |
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| Description |
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There are no two rooms the same, however all are beautifully decorated and some have en-suites. We encourage our residents to personalise their rooms with items such as photos, pictures, ornaments and furniture to recreate a sense of home. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 60 |
| Number Of Ensuite Rooms | 48 |
| We offer these types of ensuite rooms: Shower Rooms, WC and Basin, Wet Rooms. | |
| Type Of Room |
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| Shared Room, Single Room. |
| Room Features |
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| Direct Garden Access, Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Freeview TV, Internet Access, Sky/Cable TV, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £865.00 |
| Nursing Fees From / Price Per Week | £865.00 |
| Residential Dementia Fees From / Price Per Week | £865.00 |
| Nursing Dementia Fees From / Price Per Week | £865.00 |
| Respite Fees From / Price Per Week | £865.00 |
| Funding Types | |
|---|---|
| Local Authority | Warrington |
| Region | North West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
A la Carte
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Menu |
Menu example.docx
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
| Activities Are So Important |
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A very active home with opportunities for residents to enjoy trips out and special events and activities, the activity go ‘above and beyond’ the usual activities programme. Most summers, some of our residents enjoyed a holiday with the team in Blackpool! We now have our safe visiting pod so as well as video call, loved ones can visit safely. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Theatre. |
| Our Pets |
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We know that the bond between an owner and their pet is a very special one; that's why at The Old Vicarage and The Willows Care Home, we welcome for residents to bring their pets with them to live in the home. The Old Vicarage and The Willows Care Home will carry out all the necessary checks and risk assessments to ensure that all residents and pets are safe and happy. Our team are also happy to help with caring for any pets on a daily basis. They are guaranteed get all the love and attention needed not only from their owner, but from everyone in the home! |
| Can You Bring Your Pet |
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| Yes |
| How We Help With Your Pet |
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| Feeding, Sanitation, Walking. |
| We Welcome |
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| Birds, Cats, Dogs, Others (subject to review), Rabbits, Reptiles. |
Fir Tree Lane
Burtonwood
Warrington
Cheshire
WA5 4NN
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 8th March 2023 |
| Last rated | 28th April 2022 |
| Reports | |
| Registration Date | 28th May 2013 |
| Service Provider | Harbour Healthcare Ltd, SK4 1RD |
28th April 2022 | Transport |
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| Bus Stop nearby, Car Park, Car Park on-site. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church, Mosque, Synagogue. |
| Nearby Services |
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| Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
Frequently asked questions about The Old Vicarage & The Willows Care Home
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