It's often the case that personal experience generates change. We are no exception and our story starts in 2006. With no prior experience of the elderly care industry, Debbie Harris found herself needing to find a care home for her Aunty Margaret.
She had to act quickly and felt totally under-prepared and un-informed to be making such an important decision for a cherished member of her family.
Having eventually found a suitable care home, it was obvious to her that the whole process could be improved with the availability of more detailed, impartial, online information in a format that was easier to navigate and compare results.
In 2009 Debbie established Chosen with Care - a consultancy offering a bespoke search service for self-funding families looking for later-life care and care homes.
Over the next 10 years Debbie and her growing team placed over 1,000 clients into carefully selected care homes, and offered free advice to many thousands more.
Chosen with Care established a solid reputation with clients and care providers built on independence, integrity, understanding, empathy and expertise. Having witnessed some questionable practices in the industry, Debbie resolved never to accept referral fees from providers, and to focus on putting client's interests front and centre.
In 2019, Autumna was conceived with the purpose of taking Chosen with Care online and making the extensive database of care homes and care services available to the public - a care provider directory more detailed and with more useful, searchable information than any other.
In addition to Autumna's own ongoing research and data gathering, care providers would be able to use the easy-to-edit functionality of the website, to keep their own details up-todate and relevant, and to showcase their specialisations and unique qualities.
Autumna believes everyone deserves to be able to access a higher standard of care.
Autumna is therefore committed to helping everybody as best we can - and, using the choice that self-funders have, to improve standards and transparency across the entire elder care sector.
If you are looking for care or need some advice call our free advice line, or use this website as the primary tool for your search.
“My mission is to get people talking about care; we need to plan, we need to think ahead"
Martha left Morgan Stanley to work with Debbie Harris on bespoke care home searches more than 5 years ago. She now heads up the growing Autumna advice line team, co-ordinating intercom and telephone enquiries from care seekers, as well as handling Autumna’s successful operations with some of the country’s largest Employee Assistance Programmes.
Many families, when they call Autumna, are in crisis. Judging by the feedback we get though, Martha’s calming voice and soothing nature consistently turns perceived mountains into molehills.
Martha lives in Tunbridge Wells with her husband, four children, two dogs, two cats, six chickens, a rabbit and two horses.
Roni joined the company to help Martha on the bespoke care searches that Autumna conducts on behalf of private clients.
Her wonderful telephone manner and ready sense of humour makes her a hit with care providers and care seekers alike.
Her previous experience includes working as an Activities Coordinator in a large care home, running a recruitment company, mentoring young adults, conducting IT and telephone training and working as production secretary on the classic TV series – Thunderbirds.
Outside office hours, Roni enjoys Nordic walking, travelling, cooking, quizzes, WI and running a book club.
Steph is the newest addition to the Autumna family liaison team. Her role is to support families navigating the care system and, as a former carer and social worker, she understands the stresses and demands that are often faced by families having to make, often, tough decisions.
Steph lives in Gloucester with her partner and two children, and in her spare time, enjoys cross stitch, reading and generally being creative. She is really into her music and plays the guitar and pan pipes.
Emily is our brilliant digital administrator who moves with lightning speed and efficiency around the Autumna IT system, co-ordinating lead generation, referral and placement communications.
She has a Performing Arts degree from the London Studio Centre, has taught musical theatre, dance school classes and has worked in the Flim/Theatre/TV industry.
She currently lives with her mum and her cat Jasper but will move back in with her partner in the summer when he completes his med school training to become a Doctor.
Where would be without Luke? Our digital genius. He basically turns the ‘blue sky thinking’ of Autumna’s founder Debbie Harris, into workable reality.
His skillset covers an incredibly wide spectrum of IT & tech-related activities including cloud computing, social media, digital marketing, advertising, and web/app operations.
Luke tells us he has over 12 years enterprise sales experience (B2B), including marketing and management roles in the areas of data centre services, telecoms, CDN, online video, managed & hosted IT Services, data networking, data security, hardware and software.
We’re not quite sure what some of that means but happily, he does.
At the time of writing, Autumna had over 8,000 enhanced and active care provider profiles in its database. Marie uploaded and populated most of them and works tirelessly to maintain their relevance and validity.
Having worked for 14 years in care homes, home care and recruitment, Marie recently moved to south Wales with her retired firefighter husband, Steve and a golden Labrador puppy, Holly.
Marie has four grown-up children and two grandchildren. She is a Spurs supporter – which is slightly worrying and spends her spare time walking, exploring her new Welsh habitat, and reading.
She can also solve a Rubik’s Cube in under 2 minutes.
Kelly Cox is Autumna’s Customer Liaison guru having worked previously in recruitment for BUPA and more recently as Community Relations Lead for Hamberley Care Homes.
Kelly lives in Bedfordshire with her husband and son and describes herself as a home girl who loves nothing more than spending time with her family. They like walking, playing board games and doing jigsaw puzzles together.
She played flute in her school band and this developed into a love of music, theatre and shows.
She also has an alter-ego called Kelly Christmas due to her love of the festive season which begins each year for her in August and finishes sometime in July.
Having worked for most of his adult life in marketing, video production and the hospitality industry, Rob joined Autumna in a full-time administrative role in March 2020, just as the COVID pandemic pushed the country into lockdown.
He lives in Tunbridge Wells, with his wife, Autumna founder, Debbie Harris, which means he has no time for outside interests or hobbies. He used to enjoy nothing more than a good long sleep, however he hasn’t had one for a very long time.
His soul mate is Geoff, an old lurcher with very bad breath. They regularly spend early mornings planning their escape.
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