Treetops Court Care Home

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Profile Strength
Excellent 94%
Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £720.00
Regulator's Rating Requires Improvement
Meet The Manager

Carolyn Fisher is Home Manager at Treetops Court Care Home.

Hello, my name is Carolyn.

I have worked in care for over 24years. I started out in care, having looked after my mum. It was during that time I realised I had a passion to care for others and felt I could make a positive difference, so I began my professional caring career.

I have worked with people living with Learning Disabilities, Mental Health, and Dementia and managed extra care facilities as well as commissioning care homes. My past 6 homes have been turned around homes going from Inadequate/Requires Improvement to Good under CQC. I have worked my way from NVQ 2,3,4,5 to level 7 Leadership and Management and completed the Dementia Care Cert.

I love facilitating change and enabling staff to have some autonomy and take ownership of their Home with the right ethos and values.

Carolyn Fisher

Welcome to Treetops Court Care Home which is set in amongst pine woods and large landscaped gardens but conveniently located in the market town of Leek.

The home provides high quality nursing and residential care for older people and care for those who are feeling the impact of dementia on their lives. 

OUR MISSION

Together we are dedicated to enhancing the wellbeing of all, through quality, excellence and fun.

OUR VALUES

Humility Accountability Achievement Passion Integrity

OUR VISION

To be the home of choice in our local communities


Tree Tops Court Virtual Tour
Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, High Dependency, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Physiotherapy, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Aids, Alcohol and Drugs misuse, Cancer, Cerebral Palsy, Chronic Traumatic Encephalopathy (CTE), Creutzfeldt-Jakob Disease, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Parkinson's Disease, Posterior Cortical Atrophy, Schizophrenia, Stroke, Traumatic Brain Injury, Ulcerative Colitis.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Challenging Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are following the advise of National and Local authorities including Public Health England and our local Infection Control and Prevention team.

All necessary protective equipment will be supplied and visitors may be asked to complete Lateral Flow tests.

Visits will be by appointment only. The Home's team will inform you about what arrangements are in place to keep you, our residents and team members as safe as possible.

Should there be positive cases of COVID in the Home, then visits will not be permitted.

Team members and residents are being tested as per the latest guidelines.

Many thanks for your patience.

Infection Control Initiatives in place
safe-tick Contact Tracing We have measures in place to identify and trace contact between people in our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
18

LGBTQ Welcome
Contract
Harbour Contract .doc
Our Building and Facilities

Being purpose built ensures that the home is designed with large open lounges, conservatories and courtyards. 


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Conservatory, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Chiropodist, Chiropractor, Dentist, GP, Hairdressers, Lift, Minibus, Nutritionist, Optician, Smoking Area.

Our Garden
Communal Garden, Communal Patio, Greenhouse, Pond or Lake, Seating, Secure Garden, Vegetable Plot, Wheelchair Friendly Access.

Brochures
Treetops-Court-Digital-Print.pdf

Our Photos

Description

Bedrooms are tastefully and comfortably decorated with the majority of bedrooms en-suite. Some bedrooms are spacious enough for companions or couples to share, this is a real comfort to those who may wish to come to a care environment, together.


About Our Rooms
Number Of Rooms 70
Number Of Ensuite Rooms 46

Type Of Room
Double Room, Single Room.

Room Features
Direct Garden Access, Furnished, Garden View, Step Free Access.

Room Facilities
Alarm, Secure Access, Telephone Point.

Our Photos
Description

We aim to improve the quality of life for each and every resident living in our home with a care plan tailored to each person’s care needs. The well trained and qualified care team work to promote independence and choice in order that the individual needs of our residents can be met. Our person-centred approach to care allows us to really get to know the people we care for and understand what’s right for them. We encourage residents and their loved ones to get involved with individualised care and support planning, so that we can provide the best services possible.


Our Team
Carolyn Fisher
Carolyn Fisher
Home Manager

Hello, my name is Carolyn.

I have worked in care for over 24years. I started out in care, having looked after my mum. It was during that time I realised I had a passion to care for others and felt I could make a positive difference, so I began my professional caring career.

I have worked with people living with Learning Disabilities, Mental Health, and Dementia and managed extra care facilities as well as commissioning care homes. My past 6 homes have been turned around homes going from Inadequate/Requires Improvement to Good under CQC. I have worked my way from NVQ 2,3,4,5 to level 7 Leadership and Management and completed the Dementia Care Cert.

I love facilitating change and enabling staff to have some autonomy and take ownership of their Home with the right ethos and values.

Gav Mason
Gav Mason
Chef

I trained as a chef in 1995 at Queen’s Moathouse, then a 5 star hotel.

I worked in hospitality, progressing to an Executive Chef and in 2013 myself and some ex colleagues opened our own bar, restaurant and nightclub.

I then moved to Treetops Court. I’m learning everyday as its very different from hotels and restaurants, but I enjoy making a difference. It allows me to fully engage with the wider staff team and residents and there is a real sense of ‘family’ in the home. 

Skills I have gained in the hospitality industry have easily transferred into the care setting. We have started growing some of our own produce and actively encouraging our residents to participate in this. It is wonderful to see their joy when seeing the produce that they have helped tend.

Together with the management team, we are continually thinking of new ways to provide a greater range of social activities around mealtimes to make them as enjoyable as possible.

Louise Garrett
Louise Garrett
Adminstrator

Hello,

My name is Louise and I am the Home Administrator at Tree Tops Court Care Home.

I have over 25 years’ experience working in customer Care & Administration. I joined the Tree Tops Court Team in 2015. Before this I worked for HMRC and for Northcliffe Newspapers. I didn’t have a background working in a care home environment, so this was new for me. I settled in well and enjoyed meeting our lovely residents and their families.

There are many aspects to my role, from Payroll and Recruitment, to Resident Accounts, Contracts and enquiries. My past experience in customer care enables me to assist with family members who have a variety of questions and at times concerns about a loved one needing to be placed in a care home. I give them reassurance, during an uncertain time for all. The best interest of our residents and their families will always be at the heart of my job and I feel honoured and privileged to work with and meet such beautiful people.

Sarah Whiston
Sarah Whiston
Deputy Manager

My name is Sarah and I am the Deputy Manager at Tree Tops Court Care Home. I have been a qualified nurse for 10 years and have spent most of my nursing career caring for older people and those living with dementia care. I enjoy working collaboratively and effectively with other professionals, to achieve the best care for all residents.

I have worked at Treetops Court previously and whilst having moved on to broaden my experience I am pleased to say I have now returned to the company as Deputy Manager and I am thoroughly enjoying my role. 

Harbour Healthcare are a caring and friendly company that have been supportive from the 1st day I entered the home. I am really looking forward to growing in my career within Harbour Healthcare and strive for continuous improvement and better outcomes for the people entrusted to our care.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £720.00
Nursing Fees From / Price Per Week £840.00
Residential Dementia Fees From / Price Per Week £780.00
Nursing Dementia Fees From / Price Per Week £840.00
Respite Fees From / Price Per Week £720.00

Funding Types
Local Authority Staffordshire
Region West Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

Treetops Court prides itself on the standard of its ‘traditional home cooking’, served using fresh produce. Daily choices are available and special diets can be catered for, the kitchen team receive nothing but praise!


We Serve Food At
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian.

Our Photos

Activities Are So Important

Remaining active is a huge part of any individual’s well-being and at Treetops Court there are daily activities to suit everyone’s interests. Residents have the opportunity to attend group and hobby activity sessions, enjoy visits from outside entertainers as well as quieter, individual interests.  There is also the opportunity to go out and about in the minibus to places of interest, the choice is yours!

Along with a programme of activities for residents, a hairdresser visits the home salon weekly.


Timetables
Activity Tree Tops Planner.pdf

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Theatre.
Our Pets

One of our residents has a lovely dog called Toby. Toby brings a smile to faces of all who meet him.


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding, Sanitation, Walking.

We Welcome
Cats, Dogs, Others (subject to review).

Park Road
Leek
Staffordshire
ST13 8XP

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Requires Improvement
Inspection Reports
Last inspected 14th September 2020
Last rated 30th October 2020
Reports

30th October 2020

30th May 2019

20th October 2017

20th January 2017

Registration Date 3rd June 2016
Service Provider Harbour Healthcare Ltd, SK4 1RD
Transport
Bus Stop nearby, Car Park on-site.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops.
Our Awards
2021 Carehome.co.uk Top 20 Award for the 5th year running 2021 Carehome.co.uk Top 20 Award for the 5th year running
Carehome.co.uk Top 20 Award for the 4th year running Carehome.co.uk Top 20 Award for the 4th year running

Frequently asked questions about Treetops Court Care Home

Treetops Court Care Home was given an overall rating of "Requires Improvement" by the CQC in October 2020.
Treetops Court Care Home provides Nursing, Dementia and Respite care.
Treetops Court Care Home has 70 rooms.
Prices for Treetops Court Care Home start from £720.00 per week.
Treetops Court Care Home is owned by Harbour Healthcare.
No. Treetops Court Care Home does not offer Residential care.
Yes. Treetops Court Care Home does offer Respite care.
Yes. Treetops Court Care Home does provide care for people with Dementia.
Treetops Court Care Home comes under Staffordshire.
Treetops Court Care Home accepts Local Authority clients.
Treetops Court Care Home accepts NHS Continuing Healthcare clients.
Carolyn Fisher is the manager of Treetops Court Care Home.

Profile Last Updated: 25 Dec 2021 | Report this Profile

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