I phoned Debbie a few days ago ... I was very impressed with the help that she gave me very quickly. She made it clear to me what my next steps should be, and sent me a list of local care homes. It has helped me to go on to the next step of contacting places which seem suitable, and I am clear what else I need to do.

Thank you so much Martha, I cannot tell you how much comfort our conversation brought me yesterday. You turned my day right around!

I have worked with Debbie and her team for a number of years and found this relationship to be refreshing in a sector that can be very demanding. Debbie is more then happy to listen and to work together in trying to shape the future of care today.

A great nationwide service, providing much needed guidance to families at a time when they could easily be overwhelmed. With the advice line giving impartial and independent advice this is a great service?

This is absolutely brilliant, thank you so very much. I went to see Willows Home today and was so impressed with them. I'd never have come across them without you.

I just wanted to thank you properly for the work that you and Martha undertook to help find my Aunt a care home that suited her. When I returned from the States I was able to sit down with your document, decide which ones I wanted to follow up on, visit several and come to a clear decision quite quickly. It was the first one on your list, Bridge Haven in Bridge, about 10 minutes down the road. I thought it was excellent, especially the attitude and behaviour of the staff, and we’ve since found out that it has a very good reputation locally. Sheila is moving in on the 17th and looking forward to it. I wouldn’t have known where to start without your help and such a quick and satisfactory resolution would not have been possible.