Hindhead Place
Book a Visit
Portsmouth Road
Hindhead
Hindhead
Surrey
GU26 6GL
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,545.00 |
| Regulator's Rating | Not Yet Rated |
Meet The Manager
Janyce Wilks is Registered Care Home Manager at Hindhead Place.
Janyce is a registered nurse who completed her training in Portsmouth in 1984. She has had a rewarding career spanning primary and secondary care, the pharmaceutical industry, and forensic nursing, before returning to social care in 2015.
Janyce has held many leadership roles, including Deputy Manager and General Manager, and is dedicated to fostering a happy, homely environment for both our residents and team. It is important to her that everyone who lives within our community has a voice and is listened to so that we can support their choices, and ensure their dignity is always maintained.
In 2024, Janyce joined the team at Hamberley, and looks forward to offering peace of mind to families who entrust their loved ones to our care, and creating meaningful, lasting moments for the individuals we serve.
Hindhead Place Luxury Care Home offers exceptional residential and dementia care, as well as short breaks for the older community in the heart of Surrey. Situated in the picturesque village of Hindhead, our dedicated team - including our award-winning Homemakers - deliver personalised care in a warm, elegant setting.
Our home features spacious en-suite bedrooms, thoughtfully designed in a variety of themes for stylish and comfortable living. For couples or those seeking extra space, we also offer companion suites complete with a kitchenette and lounge-diner.
Residents enjoy access to a range of premium amenities, including a welcoming café for socialising over cappuccinos, a wellbeing and beauty salon for well-deserved pampering, a deluxe cinema, an inviting bar, and a private dining room ideal for celebrating special occasions with loved ones.
At Hindhead Place, residents are empowered to continue doing all the things that they love, with compassionate support always close at hand.
The Homemakers of Hamberley
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Independent Living, Personal care, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Electronic Medication Management. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Lewy Body, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our residents and team. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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Hindhead Place is a luxury residential care home and part of the multi award-winning Hamberley Care Homes group, offering the older community a vibrant and welcoming place to call home. |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 2 Jun 2025 |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Bar / Pub, Bistro, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Cinema, Hairdressers, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Scenic Views, Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Electronic Visitor Register, Reduce Plastic Use, Smart Home Remote Control. |
| Brochures |
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| HCH-HM-Brochure_210x210 - digital.pdf |
| Our Photos |
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| Description |
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Our bright and spacious en-suite bedrooms and companion suites offer not just comfort, but a stylish living experience that reflects individual personality. Each room is beautifully appointed in a range of distinct colours and themes, creating a sense of individuality. For couples and those looking for additional space, our companion suites also benefit from a kitchenette and contemporary lounge diner. We focus on creating a unique ambiance for our residents, accentuating the spaciousness of their private quarters with thoughtful details and modern design elements. Every corner has been curated with a focus on comfort and aesthetic, encouraging residents to feel at home within their own sanctuary. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 74 |
| Number Of Ensuite Rooms | 74 |
| We offer these types of ensuite rooms: WC and Basin, Wet Rooms. | |
| Type Of Room |
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| Double Room, Kitchenette, Separate Sitting Room, Single Room. |
| Room Features |
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| Direct Garden Access, Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Freeview TV, Internet Access, Private Patio, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,545.00 |
| Funding Types | |
|---|---|
| Local Authority | Surrey |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Café
Lounge/Diner
Restaurant
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Menu |
Home-Folder-SampleMenu_169x239_digital.pdf
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
Our energy usage is well maintained.
| Activities Are So Important |
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At Hindhead Place Luxury Care Home, residents can look forward to a varied and engaging lifestyle, with a wide range of activities and experiences tailored to individual interests. Examples of the kinds of events on offer include botanical workshops where residents can explore the art of flower arranging and create beautiful centrepieces, and social gatherings such as High Tea in the Bistro, which provides the chance to enjoy a selection of teas, sandwiches, pastries, and cakes in a friendly, welcoming setting. For those who enjoy being creative, watercolour art classes offer a relaxed space to express artistic flair, whilst cinema evenings in our Picturehouse feature classic films or new releases, complete with popcorn and ice cream. Residents might also take part in quiz nights, enjoying a bit of friendly competition alongside drinks and nibbles. |
| Our Photos |
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| Timetables |
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| Sample_leisure_programme_aAe76MO.pdf |
| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre. |
| Our Pets |
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Please discuss with the home manager |
| Can You Bring Your Pet |
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| Yes |
| We Welcome |
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| Cats, Dogs. |
Portsmouth Road
Hindhead
Hindhead
Surrey
GU26 6GL
Regulator: CQC
Not yet rated.
| Transport |
|---|
| Bus Stop nearby, Car Park on-site. |
| Places of Worship |
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| Anglican Church. |
| Nearby Services |
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| Church, Golf Club, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Hindhead Place
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