A Growing number of care homes and care services use electronic care planning systems.
An electronic care planning system is used by care staff to record the care that residents receive in a care home. It provides evidence for the CQC (Care Quality Commission) to assess the standards of care in the care home and whether it is providing the best quality of care.
Electronic care planning systems replace old paper-based records that hold individuals’ information relating to their care and support. The best electronic care planning systems are also mobile and are easy-to-use for care staff to evidence care in real-time. Mobile-based electronic care planning systems save three days a month on administration compared to using paper, giving staff more time to spend with residents and provide person-centred care.
The accuracy and quantity of data recorded in electronic care planning systems give care managers and senior management teams the tools and insight into people’s care. This helps to improve the quality of care that residents receive.
Information may also be able to be shared electronically to a digital portal for relatives, which encourages transparency and openness. This has shown to develop relatives’ trust with care homes and reduce complaints. Relatives can log on whenever they want, see the care provided and send and receive photos and messages about their loved one with the care home.
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