Abbots Wood Manor
Book a Visit
116
London Road
Hailsham
Sussex
BN27 3AL
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,690.00 |
| Regulator's Rating | Good |
Meet The Manager
Helena Barrow is Registered Care Home Manager at Abbots Wood Manor.
Helena, a dedicated member of the Hamberley team since November 2020, began her career in healthcare as a Registered Nurse after graduating from Sussex Downs School of Nursing in 1982. With two decades at Eastbourne District General Hospital and nearly 20 years as a Registered Care Home Manager including roles with Methodist Homes and Care UK, her expertise is accentuated by international experience with the European Platform of Rehabilitation. Helena also spent time on kibbutzim in Israel and supported the American army in Germany. Outside her leadership role at Abbots Wood Manor, Helena enjoys running in the countryside with her dogs, and supporting her granddaughter with learning to ride her first pony.
Welcome to Abbots Wood situated in West Sussex, surrounded by pretty villages and coastal towns. With 24 hour nursing care and weekly GP visits, our top rated home provides a range of outstanding facilities in a place you would be proud to call home. With dedicated homemakers and an award winning model of care, we would be delighted to show you around our home.
The Homemakers of Hamberley
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Emergency Care, End of Life, Independent Living, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository. |
| Nursing Specialisms | Cancer, Crohns, Crohn's Disease, Diabetes, Epilepsy, Heart Disease, Liver Disease, Lung Disease, Pain Management, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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Abbots Wood Manor Care Home in Hailsham combines comfort, style, and a true sense of community. Our spacious en-suite bedrooms are thoughtfully decorated to create a homely and elegant environment. Residents can enjoy a pampering session in the wellbeing and beauty salon, which offers hairdressing, manicures, pedicures, and hand massages, or relax and catch up with family and friends in our elegant café and bar. Bright, welcoming communal areas across all floors provide plenty of space to socialise, while our deluxe cinema is perfect for enjoying favourite films or the latest releases. Residents can also make the most of the internet café, keeping in touch with loved ones and exploring the web at their leisure. |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 4 Mar 2021 |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Bar / Pub, Bistro, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Cinema, Coffee Shop, GP, Hairdressers, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Combined Heat & Power (CHP), Electronic Visitor Register, Reduce Plastic Use, Virtual Reality. |
| Brochures |
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| HCH-AbbotsWood-Brochure - 2024 - digital.pdf |
| Our Photos |
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| Description |
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Spacious en-suite bedrooms, beautifully appointed in a range of themes for comfortable and stylish living. We encourage residents to bring items to help personalise the environment. All of our rooms are fully furnished with well appointed wet rooms. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 60 |
| Number Of Ensuite Rooms | 60 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View. |
| Room Facilities |
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| Alarm, Freeview TV, Internet Access, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,690.00 |
| Funding Types | |
|---|---|
| Local Authority | East Sussex |
| Region | South East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Café
Lounge/Diner
Restaurant
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Menu |
Home-Folder-SampleMenu_169x239_digital.pdf
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
Our energy usage is well maintained.
| Activities Are So Important |
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We advocate activities that promote physical and mental wellbeing but we don’t believe in waiting for an Activities Coordinator to organise them. Our team members have a collective responsibility to support our residents to continue with their hobbies or pursue new leisure activities, when they want to and not as part of a set timetable. We provide a combination of fun and therapeutic activities that help our residents to be more physically active, mentally stimulated and socially connected. Working together with our Wellbeing & Lifestyle Coach all of our residents benefit from a Personalised Wellbeing Programme, which is reviewed every four weeks. The programme uses data from medical records, past employment history and personal experiences, interests and social activities, and assesses current levels of physical and mental ability, to create a supportive and nurturing lifestyle. |
| Our Photos |
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| Timetables |
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| Sample leisure programme.pdf |
| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Activities Outside Our Home |
|---|
| Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Partial |
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Are your windows double glazed? | Yes |
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Do you use motion sensors? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Partial |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an electric vehicle charging point? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
| Our Pets |
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On a case by case basis, please discuss with the Home Manager |
| Can You Bring Your Pet |
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| Yes |
| How We Help With Your Pet |
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| Feeding, Sanitation, Walking. |
| We Welcome |
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| Cats, Dogs, Others (subject to review). |
116
London Road
Hailsham
Sussex
BN27 3AL
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 26th January 2022 |
| Last rated | 26th February 2022 |
| Current Report |
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| Historic Reports |
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| Registration Date | 14th January 2021 |
Abbots Wood Manor Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
Frequently asked questions about Abbots Wood Manor
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