Surbiton Care Home

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11-15 Park Road


Profile Strength
Very Good 79%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Call for details
Weekly Prices From £1,150.00
Regulator's Rating Good
Meet The Manager

Urmi John is Home Manager at Surbiton Care Home.

Surbiton Care Home is set in a quiet a beautiful area of Berrylands in Surbiton. Our home offers easy access by road (A3) from London and Portsmouth, with regular train services to London and Guildford. A public bus service passes through Park Road. Our local hospitals are Kingston and Tolworth. Nearby attractions include the newly built Rose Theatre and The Bentall Shopping Centre which holds many designer shops, food hall and fitness centre.

Surbiton Care Home is registered with the Care Quality Commission to provide residential and dementia care for those who need 24-hour personal care and support, as well as respite and day-care to support families and carers.

Features of Surbiton Care Home: 

  • Individually tailored activities and outings
  • On-going training
  • Choice lounges, dining areas and quiet areas for reading and relaxation
  • Freshly prepared meals catering for individual diets
  • Residents’ computer, fully equipped with webcam & Skype
  • Choice of single, en-suite rooms with shower
  • Option of direct dial telephones and flat screen TVs
  • Within easy reach of Surbiton town centre

Offering an exclusive, individual lifestyle, Surbiton Care Home is a beautifully restored Victorian House conveniently located within walking distance of Surbiton town centre. This luxury, boutique home aims to transform people's lives through the delivery of high quality care in a friendly, home-like environment. 

Set in a quiet location, on a charming residential street, Surbiton Care Home has a combination of luxurious, single rooms, most of which have full en-siute with shower. Many of our well-appointed bedrooms enjoy glorious views of the gardens below and our residents can choose to have personal, flat-screen TVs with Freeview and direct dial telephones in the comfort of their bedroom.

At Surbiton Care Home we strive to provide the best possible environment for residents dealing with the challenges of dementia, to preserve their sense of identity and to give them choices so they can continue doing the things they love. Using a “person-centred” approach based on leading theory in current practice, we work with families, to create a Life Story for each resident. This allows us to get to know each individual’s personal history whilst helping to revisit memories and experiences of by-gone eras. This, coupled with the superior care delivered by our registered manager and dedicated team of health care staff, ensures that all residents receive 24-hour care and support whilst maintaining privacy, choice, dignity and independence.

Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, High Dependency, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Rehabilitation.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Nursing Specialisms Multiple Sclerosis, Parkinson's Disease, Stroke, Traumatic Brain Injury.
Type Of Dementia Mild Dementia, Moderate Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

More details coming soon

Minimum Age

Our Building and Facilities

At Surbiton Care Home we have a selection of comfortable relaxation areas for our residents to use. This includes a choice of two attractive lounges where residents can part-take in activities, watch TV and entertain guests. Our dedicated Music and Therapy room offers a multi-functional area for activities, entertainment and reminiscence. Our beautiful conservatory, overlooking the garden, is a wonderful space for private family meals, group activities as well as a place for residents, their friends and families to relax. Our beautiful maintained garden provides the perfect retreat during the summer months, allowing our residents to pursue gardening and outdoor activities, in raised planters, to fulfill a socially active, independent lifestyle.

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Activities Room, Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Dentist, GP, Lift, Optician, Physiotherapy.

Our Garden
Communal Garden, Seating.

Our Photos


At Surbiton Care Home we are committed to meeting your personal preferences, choices and needs in the comfort of a fully furnished, private room some with en-suite and shower facilities. We offer large single bedrooms comfortably furnished and elegantly decorated with co-ordinating soft furnishings. Bedrooms are equipped with Freeview enabled flat screen televisions and the option of a direct dial telephone. Each room comes with a choice of divan or multi position, electric profiling bed to aid mobility and enable residents to sit up independently. To make rooms feel as homely as possible, we encourage residents to personalise their rooms with ornaments and pictures. Our residents are also welcome to bring loving pets to stay, by prior arrangement.

About Our Rooms
Number Of Rooms 26

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Catch up TV, Freeview TV, Sky/Cable TV, Telephone Point.

Our Photos

Our team, consisting of the Home Manager and carefully selected registered and auxiliary nurses, work alongside our doctors and consultants to ensure the best quality of life for our residents. Excellence in the provision of care and services is achieved through continuous training from external experts and quality improvement.

Our Team
Urmi John
Urmi John
Home Manager
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,150.00
Nursing Fees From / Price Per Week £1,250.00
Respite Fees From / Price Per Week £1,150.00

The Importance Of Meal Times

Meals are an important part of our day and dining is designed to be a gastronomic and a social occasion to be shared with friends and family alike. Our chef, who will visit each resident to discuss individual choice and special diets, produces a wide range of delicious meals that are nutritionally balanced and prepared using fresh, seasonal produce. We encourage visitors to stay for meals or enjoy a drink with their loved ones. Meals are served three times a day, either in the dining room or in the comfort of your bedroom. Private dining facilities are also available for families and friends to share meals with their loved ones.

We Serve Food At
Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegan, Vegetarian.

Our Photos

Activities Are So Important

Surbiton Care Home has a dedicated activity room where residents can continue with existing interests and hobbies as well as discover new ones. Our full-time activity co-ordinator schedules a weekly calendar to include individual preferences as well as a variety of outings, and entertainment to suit all interests, helping to provide structure to our residents’ day as well as offering mental and physical stimulation. We also provide medical, dental, optical, physiotherapy and occupational therapy services which are arranged by referral.

At Surbiton Care Home you don't have to worry if you’re missing your loved ones, just pop into the Internet Corner and have a chat over the webcam. If you’re searching for long-lost friends, why not surf the world-wide-web, or, relax with a book from our library. You can also choose to indulge in our lively and sociable events; wine and cheese evenings or cookery classes are always a popular choice for our residents, friends and families! We also make the most of our local amenities by arranging regular outings to local attractions.

Our Photos

Activities At Home
Cooking, Exercise Class, Gardening, Reminiscence, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.
Can You Bring Your Pet

11-15 Park Road

Regulator: CQC

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More
Report Published 30th January 2018
Registration Date 26th January 2017
Bus Stop nearby, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Park, Pub, Restaurant, Shops.

Frequently asked questions about Surbiton Care Home

Surbiton Care Home was given an overall rating of "Good" by the CQC in January 2018.
Surbiton Care Home provides Dementia, Respite and Residential care.
Prices for Surbiton Care Home start from £1,150.00 per week.
Surbiton Care Home is owned by CHD Living.
Yes. Surbiton Care Home does offer Residential care.
Yes. Surbiton Care Home does offer Respite care.
Yes. Surbiton Care Home does provide care for people with Dementia.
Surbiton Care Home comes under Kingston upon Thames.
Urmi John is the manager of Surbiton Care Home.

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