Queens Oak Care Home

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64-72 Queens Road
SE15 2QL


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Profile Strength
Very Good 88%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Regulator's Rating Good
Meet The Manager

Juliana Ahunanya is Acting Home Manager at Queens Oak Care Home.

Juliana Ahunanya is the current home manager of Queens Oak.

Our welcoming and friendly, newly refurbished home, is situated in the heart of Peckham, giving easy access to a number of local shops and public transport.

We provide a range of respite care and long-term residential care, residential dementia care, nursing care, dementia nursing care and end of life care which has been accredited to Beacon Status with the Gold Standards Framework.

Our warm and gentle team members, many of whom live in the surrounding areas, deliver care with kindness, ensuring the special individuals who live here, along with the people who are most important in their lives, are actively involved in home life.

Queens Oak Care Home
Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth, Change Catheter, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

As always, at Excelcare our first priority is putting the safety and wellbeing of the people living and working in our care homes and their family and friends, at the centre of any actions we take.

We would like to take this opportunity to reassure you that we are continuously monitoring COVID-19 pandemic guidelines released by the Government, Public Health England and CQC, (the independent regulator of health and social care) as a matter of the utmost priority. This is to ensure that we keep everyone involved with our services safe and that each of our care home team members are supported to safely continue their work in providing the highest quality care in such unprecedented times.

Robust and comprehensive contingency plans have been put in place in response to the Coronavirus outbreak in the UK. We have set up a COVID-19 Response Team to review and share up to date guidance and information to our colleagues working in each of our services. We are keeping our contingency and risk management plans under regular review and updated as advised by the Government and Public Health England.

We are still supporting people to move into our care homes, so please do give your local Excelcare care home a call if you are looking for care or need any advice or assistance.

Where we are supporting new residents from the community to move into our care homes, we have clear protocols in place. This ensures that where possible they have been COVID-19 tested; and where this is not possible, they will be screened for symptoms of COVID-19. If it is deemed appropriate for an individual to move in, they will be required to self-isolate for 14 days for their safety and the safety of others.

In line with Government guidance, any resident moving in or returning from hospital will have to be tested before being accepted into our care. We have clear protocols in place to ensure the safety of all our residents and care home teams.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age

Our Building and Facilities

Our bright and airy, recently refurbished lounges are the perfect place to spend time with friends, participating in an activity or catching up on a favourite TV programme, whilst our shop with small seating area enables residents to maintain their independence.

Is Our Home Purpose Built

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Chiropodist, Dentist, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos


All of our spacious bedrooms are en-suite to support dignity and many of them overlook our beautiful gardens. Residents are encouraged to personalise their room with photographs, ornaments, treasured belongings and small items of furniture, if they wish, to help create a welcoming and familiar space.

About Our Rooms
Number Of Rooms 89
Number Of Ensuite Rooms 89

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Internet Access, Telephone Point, Wifi.

Our Photos

Meeting needs with dignity and respect by being who we are. Treating each other with empathy, consideration and respect. Striving every day to be honest, transparent, trustworthy and professional.

Our Team
Juliana Ahunanya
Juliana Ahunanya
Acting Home Manager

Juliana Ahunanya is the current home manager of Queens Oak.

Felesta Maloba
Felesta Maloba

Chef and lead manager for the kitchen

Gokhan Kapucu
Gokhan Kapucu

Lead manager for housekeeping needs and requirements for the home.

Marilyn Ferdinand
Marilyn Ferdinand
Lifestyle Coordinator

Management and delivery of daily activities in the home.

Samsam Ali
Samsam Ali
Care Manager

As a Care Manager, Samsam leads on clinical excellence - Coordinating and coaching team members, ensuring effective and high-quality nursing and care services are provided.

Maxine Carbino
Maxine Carbino
Unit Lead

As a Unit Lead, Maxine manages the team on duty during their shifts.

Susan Butler
Susan Butler
Lifestyle Coordinator

Job Title: 

Susan provides opportunities for meaningful and purposeful activities and outings planned through a structured programme following discussions with people and their families.

Funding Types
Local Authority Southwark
Region London
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Our Menu Pink tick icon Excelcare template winter menu.docx
Our Photos
Activities Are So Important

We appreciate and embrace everyone’s likes and dislikes, offering a full range of activities and events which enable residents to continue doing the things they love, whilst also creating opportunities to try something new.

Our group activities include relaxing pamper sessions and lively quizzes, creative arts & crafts and baking, as well as light exercise sessions to music which help to maintain movement and health.

Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Exercise Class, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

Please speak to the home manager.

Can You Bring Your Pet

64-72 Queens Road
SE15 2QL

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Requires Improvement
Inspection Reports
Last inspected 24th November 2020
Last rated 30th December 2020

30th December 2020

11th June 2019

23rd October 2018

12th September 2017

27th August 2015

22nd November 2013

1st January 2013

29th September 2011

Registration Date 10th December 2010
Service Provider Lancewood Limited, EC1R 5HL
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Bank, Chemist, Church, Hospital, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops, Surgery.

Frequently asked questions about Queens Oak Care Home

Queens Oak Care Home was given an overall rating of "Good" by the CQC in December 2020.
Queens Oak Care Home provides Nursing, Dementia, Respite and Residential care.
Queens Oak Care Home has 89 rooms.
Queens Oak Care Home is owned by Excelcare Holdings.
Yes. Queens Oak Care Home does offer Residential care.
Yes. Queens Oak Care Home does offer Respite care.
Yes. Queens Oak Care Home does provide care for people with Dementia.
Queens Oak Care Home comes under Southwark.
Queens Oak Care Home accepts Local Authority clients.
Queens Oak Care Home accepts NHS Continuing Healthcare clients.
Juliana Ahunanya is the manager of Queens Oak Care Home.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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