Sherrell House Care Home

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414 Fencepiece Road


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Profile Strength
Very Good 85%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Regulator's Rating Good
Meet The Manager

Jane Maxwell is General Manager at Sherrell House Care Home.

Jane has taken the role of Home Manager this year

At Sherrell House, we pride ourselves on the welcoming atmosphere we have created, through spending quality time with residents and involving friends and family in their care. 

Our dedicated and skilled team of carers, nurses and support staff, many of whom live locally in Chigwell, Ilford and Walthamstow, provide a range of respite care and long-term care including residential care, residential dementia care, nursing care, nursing dementia care and end of life care. 

We are also able to support people who are living with dementia and have high dependency needs. We are committed to supporting the on-going health, wellbeing and happiness of all of the people who live in our attractive and beautifully furnished care home.

Sherrell House Care Home
Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth, Change Catheter, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

As always, at Excelcare our first priority is putting the safety and wellbeing of the people living and working in our care homes and their family and friends, at the centre of any actions we take.

We would like to take this opportunity to reassure you that we are continuously monitoring COVID-19 pandemic guidelines released by the Government, Public Health England and CQC, (the independent regulator of health and social care) as a matter of the utmost priority. This is to ensure that we keep everyone involved with our services safe and that each of our care home team members are supported to safely continue their work in providing the highest quality care in such unprecedented times.

Robust and comprehensive contingency plans have been put in place in response to the Coronavirus outbreak in the UK. We have set up a COVID-19 Response Team to review and share up to date guidance and information to our colleagues working in each of our services. We are keeping our contingency and risk management plans under regular review and updated as advised by the Government and Public Health England.

We are still supporting people to move into our care homes, so please do give your local Excelcare care home a call if you are looking for care or need any advice or assistance.

Where we are supporting new residents from the community to move into our care homes, we have clear protocols in place. This ensures that where possible they have been COVID-19 tested; and where this is not possible, they will be screened for symptoms of COVID-19. If it is deemed appropriate for an individual to move in, they will be required to self-isolate for 14 days for their safety and the safety of others.

In line with Government guidance, any resident moving in or returning from hospital will have to be tested before being accepted into our care. We have clear protocols in place to ensure the safety of all our residents and care home teams.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age

Our Building and Facilities

With wide corridors and lifts to each floor, our variety of lounges, dining rooms and communal spaces are easily accessed and enjoyed, so whether it is pursuing a favourite pastime with friends or relaxing with a good book in one of our quiet areas – there’s something for everyone.

Is Our Home Purpose Built

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos


Our large, en-suite bedrooms, many of which have garden views, are at least 12m2, giving residents plenty of space to chat with friends and family who can visit at any time. Personalised with their own precious belongings, including small items of furniture if they wish, they also become familiar, homely places in which to relax.

About Our Rooms
Number Of Rooms 92
Number Of Ensuite Rooms 92

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Internet Access, Telephone Point, Wifi.

Our Photos

We will always remember that you are an individual and this will be our priority when planning your care. Throughout your stay with us, we will endeavour to ascertain your preferences and choices in all aspects of your life.

Our Team
Jane Maxwell
Jane Maxwell
General Manager

Jane has taken the role of Home Manager this year

Funding Types
Local Authority Essex
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Our Menu Pink tick icon Excelcare template winter menu.docx
Activities Are So Important

At Sherrell House, we encourage residents to maintain existing interests and hobbies as well as developing new ones through a varied calendar of activities – heightening a sense of belonging and promoting movement, sociability and cognitive ability. 

Our art and cooking sessions allow residents to experiment with their creativity and improve their skills, as well as often teaching our team a thing or two! Our popular bingo and quiz sessions, often hosted in our very own Queen Victoria Bar, bring people together for light-hearted, lively afternoons.

Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Exercise Class, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

Please speak to the home manager.

Can You Bring Your Pet

414 Fencepiece Road

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 11th August 2020
Last rated 4th October 2017

27th August 2020

4th October 2017

1st March 2017

11th June 2015

10th October 2014

24th December 2013

21st August 2013

5th July 2012

19th January 2012

Registration Date 20th December 2010
Service Provider Sherrell Healthcare Limited, EC1R 5HL
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Bank, Chemist, Church, Hospital, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops, Surgery.

Frequently asked questions about Sherrell House Care Home

Sherrell House Care Home was given an overall rating of "Good" by the CQC in October 2017.
Sherrell House Care Home provides Nursing, Dementia, Respite and Residential care.
Sherrell House Care Home has 92 rooms.
Sherrell House Care Home is owned by Excelcare Holdings.
Yes. Sherrell House Care Home does offer Residential care.
Yes. Sherrell House Care Home does offer Respite care.
Yes. Sherrell House Care Home does provide care for people with Dementia.
Sherrell House Care Home comes under Essex.
Sherrell House Care Home accepts Local Authority clients.
Sherrell House Care Home accepts NHS Continuing Healthcare clients.
Jane Maxwell is the manager of Sherrell House Care Home.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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