Hunters Down Care Home

As always, at Excelcare our first priority is putting the safety and wellbeing of the people living and working in our care homes and their family and friends, at the centre of any actions we take.

We would like to take this opportunity to reassure you that we are continuously monitoring COVID-19 pandemic guidelines released by the Government, Public Health England and CQC, (the independent regulator of health and social care) as a matter of the utmost priority. This is to ensure that we keep everyone involved with our services safe and that each of our care home team members are supported to safely continue their work in providing the highest quality care in such unprecedented times.

Robust and comprehensive contingency plans have been put in place in response to the Coronavirus outbreak in the UK. We have set up a COVID-19 Response Team to review and share up to date guidance and information to our colleagues working in each of our services. We are keeping our contingency and risk management plans under regular review and updated as advised by the Government and Public Health England.

We are still supporting people to move into our care homes, so please do give your local Excelcare care home a call if you are looking for care or need any advice or assistance.

Where we are supporting new residents from the community to move into our care homes, we have clear protocols in place. This ensures that where possible they have been COVID-19 tested; and where this is not possible, they will be screened for symptoms of COVID-19. If it is deemed appropriate for an individual to move in, they will be required to self-isolate for 14 days for their safety and the safety of others.

In line with Government guidance, any resident moving in or returning from hospital will have to be tested before being accepted into our care. We have clear protocols in place to ensure the safety of all our residents and care home teams.

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Hunters Down is an attractive and modern purpose-built care home, designed to support the people who live here to live a full and happy life.

With five attractively decorated lounges and a range of quiet areas, people can choose where and how to spend their time.

Our two dining rooms provide the perfect place in which to enjoy our mealtimes, where home-cooked meals, lovingly prepared by our chefs and catering team, are served. Menus are created around residents’ likes and dislikes, while also catering for people with specific dietary needs and cultural preferences.

Our large garden is perfect for relaxing on the patio or, for those with green fingers, a place to indulge their love of gardening. Our beautiful flower beds offer a colourful display all year round.

We believe in enjoying the luxuries of life, so we have a cinema room with regular screenings, a library, and a hairdressing salon, where residents can feel pampered and preened.

Each bedroom at Hunters Down features private en-suite facilities to support dignity and independence. We also recognise each person who lives here as an individual, and with this in mind, we encourage everyone to make their room their own by bringing their personal belongings, precious photographs, ornaments, and small items of furniture with them, if they wish.

The spacious rooms make it easy for residents with mobility needs to get about, and multiple lifts ensure all areas of Hunters Down are fully accessible.

At Hunters Down Care Home, we put the people living here at the heart of everything we do. With this in mind, we make sure getting to know each resident is one of our key objectives. This helps us meet their needs by organising events and activities that not only provide stimulation and fitness but also offer quality of life to each person by enabling them to participate in things they enjoy.

In addition to our regular activities such as cooking sessions, poetry readings, arts and crafts and gardening groups, we welcome the community into our home to spend quality time with the people who live here.

From entertainers who sing, dance and make music to community events and visits from local school children, there is always someone interesting and new to meet.

Please speak to the home manager.

Hunters Down Care Home Care Home - Care Quality Commission (cqc.org.uk)

Hunters Down Care Home Care Home - Care Quality Commission (cqc.org.uk)