Etheldred House Care Home

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Clay Street
CB24 9EY


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Profile Strength
Very Good 88%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Regulator's Rating Good
Meet The Manager

Santall Horn is The Home Manager at Etheldred House Care Home.

Santall has been the General Manager at Etheldred House since November 2008. Santall began her career in management in 2004 as a Residential Care Manager and has been a Home Manager since October 2006. Santall holds numerous qualifications relating to care including Registered Managers Award.

Santall Horn

A modern, purpose-built care home, situated in the leafy village of Histon north of Cambridge, Etheldred House is a friendly, welcoming place where residents are supported to live happy and contented lives.

Our team members, many of whom live in local areas such as Histon, Cottenham, Cambourne and Cambridge, have built a reputation for providing high quality, long-term and respite care for people who need residential, residential dementia, nursing and end of life care, which is Gold Standards Framework (GSF) accredited.

Our passionate approach is centred around family values and ensuring the people living at Etheldred House receive a high level of care, enabling them to live a sociable, happy and fulfilling life in a supportive environment, where their dignity and wishes are respected.

Etheldred House Care Home
Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth, Change Catheter, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

As always, at Excelcare our first priority is putting the safety and wellbeing of the people living and working in our care homes and their family and friends, at the centre of any actions we take.

We would like to take this opportunity to reassure you that we are continuously monitoring COVID-19 pandemic guidelines released by the Government, Public Health England and CQC, (the independent regulator of health and social care) as a matter of the utmost priority. This is to ensure that we keep everyone involved with our services safe and that each of our care home team members are supported to safely continue their work in providing the highest quality care in such unprecedented times.

Robust and comprehensive contingency plans have been put in place in response to the Coronavirus outbreak in the UK. We have set up a COVID-19 Response Team to review and share up to date guidance and information to our colleagues working in each of our services. We are keeping our contingency and risk management plans under regular review and updated as advised by the Government and Public Health England.

We are still supporting people to move into our care homes, so please do give your local Excelcare care home a call if you are looking for care or need any advice or assistance.

Where we are supporting new residents from the community to move into our care homes, we have clear protocols in place. This ensures that where possible they have been COVID-19 tested; and where this is not possible, they will be screened for symptoms of COVID-19. If it is deemed appropriate for an individual to move in, they will be required to self-isolate for 14 days for their safety and the safety of others.

In line with Government guidance, any resident moving in or returning from hospital will have to be tested before being accepted into our care. We have clear protocols in place to ensure the safety of all our residents and care home teams.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age

Our Building and Facilities

Set over just two floors, Etheldred House has lots of space that residents can use just as they want. On the top floor is a sunny quiet room to relax, read or take a nap, while our cinema room, multidenominational prayer room and range of different lounges allow for different levels of interaction and socialising. 

The two dining rooms on each floor are where everyone comes together during mealtimes to enjoy freshly cooked meals prepared by our kitchen team. Our brilliant chefs take each individual’s tastes, dietary needs and cultural backgrounds into account, and serve up a changing menu which also includes vegetables and fruit homegrown by residents in our own gardens. 

At Etheldred House, we pride ourselves on the professional, person-centred care we give at all times. This includes encouraging residents to get involved in our Music for Health exercise classes, joining our reminiscence therapy sessions or just sitting having a cup of tea and a chat in our café.

Is Our Home Purpose Built

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Chiropodist, Cinema, Coffee Shop, GP, Hairdressers, Lift, Minibus, Optician.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos


Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch.

About Our Rooms
Number Of Rooms 94
Number Of Ensuite Rooms 94

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Internet Access, Telephone Point, Wifi.


Our sensitive and compassionate approach to care has been recognised through the National Care Awards, as well as our accreditation with the Gold Standards Framework which involves special training and a rigorous assessment to ensure our team and home provide a gold standard of care to people who are nearing the end of their life.

Our Team
Santall Horn
Santall Horn
The Home Manager

Santall has been the General Manager at Etheldred House since November 2008. Santall began her career in management in 2004 as a Residential Care Manager and has been a Home Manager since October 2006. Santall holds numerous qualifications relating to care including Registered Managers Award.

Enrica Linao
Enrica Linao
Care Manager

Enrica became the Care Manager at Etheldred House in November 2008 and is a Registered General Nurse. Enrica is responsible for the running of the home in the absence of the Manager.

Funding Types
Local Authority Cambridgeshire
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
Our Menu Pink tick icon Excelcare template winter menu.docx
Our Photos
Activities Are So Important

When it comes to residents enjoying themselves, our two Lifestyle Coordinators put together a brilliant range of activities, events and outings, with residents’ help. We even create personalised programmes for individuals that mix existing hobbies with opportunities to try new, fun activities. 

Residents can catch regular film screenings whilst enjoying some fresh popcorn in our cinema room, which includes a mix of old favourites and newer finds. The cinema room doubles as an event space for fun family gatherings, celebrations and birthday parties, where everyone comes together to mark special occasions in style.

Our group activities, such as arts and crafts, a reading circle and regular visits from school children, take place throughout our home, and our beautiful gardens host relaxing sensory sessions. These sessions encourage residents to share memories with the team, other residents and family, enjoying different smells, textures and visual stimulus. It is a great way of boosting wellbeing and peace of mind, especially for those people living with dementia.

Our Photos

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Religious Services, Reminiscence, Singing, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

By arrangement of the home manager 

Can You Bring Your Pet

Clay Street
CB24 9EY

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Outstanding
Responsive Good
Effective Good
Inspection Reports
Last inspected 4th December 2020
Last rated 27th September 2017

25th December 2020

27th September 2017

17th August 2015

12th June 2014

19th November 2013

31st January 2013

29th January 2012

Registration Date 18th January 2011
Service Provider Etheldred Healthcare Limited, EC1R 5HL
Car Park on-site.

Places of Worship
Anglican Church.

Nearby Services
Church, Park, Pub, Restaurant, Shops.

Frequently asked questions about Etheldred House Care Home

Etheldred House Care Home was given an overall rating of "Good" by the CQC in September 2017.
Etheldred House Care Home provides Nursing, Dementia, Respite and Residential care.
Etheldred House Care Home has 94 rooms.
Etheldred House Care Home is owned by Excelcare Holdings.
Yes. Etheldred House Care Home does offer Residential care.
Yes. Etheldred House Care Home does offer Respite care.
Yes. Etheldred House Care Home does provide care for people with Dementia.
Etheldred House Care Home comes under Cambridgeshire.
Etheldred House Care Home accepts Local Authority clients.
Etheldred House Care Home accepts NHS Continuing Healthcare clients.
Santall Horn is the manager of Etheldred House Care Home.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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