Oulton Park Care Centre

Union Lane
NR32 3AX


Tel: 01502 539998

Care Provider: Barchester Healthcare Homes Limited

Care Type Care Home
Care Category Nursing, Dementia, Respite.
Availability Call for details
Overall CQC Rating Requires Improvement
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Meet The Manager

Jackie Tayler is General Manager at Oulton Park Care Centre.

Hello, my name is Jackie and I am the general manager at Oulton Park Care Centre.

I am a registered general nurse with over 15 years of experience across many fields. My passion is end of life care and person centred dementia care. I am very excited to be given the opportunity to manage this lovely home and I am delighted to work with the residents and staff here at Oulton Park.

I am a bubbly, fun loving person and you will often see me involved with the activities going on in the home – be prepared to hear me singing along! My door is always open and the kettle is always on, so please feel free to pop in for a chat anytime!

Jackie Tayler

Oulton Park provides first-class 24-hour nursing care for older people in need of support, alongside expert care for those with dementia in our dedicated Memory Lane Community. We also offer respite care, which can now be pre-booked up to a year in advance.

We are proud to be one of the first homes to be accredited as part of Barchester’s 10-60-06 Dementia Care programme, reflecting the enhanced quality of dementia care and improved quality of life experienced by residents here at Oulton Park.

Our home is conveniently located in a semi-rural position close to the Blue Flag beach of Lowestoft and at the heart of the Broads, allowing residents to enjoy both the countryside and seaside.

Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Bed Bound, Wheel Chair Bound, Walking Frame, Physical Disability, Physically Frail, Requires Hoist .
Medication By Mouth, Injection, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Elderly Frail.
Respite Care Yes
Minimum Age

Our Building and Facilities

Our care is as unique as the residents who live here. Our person-centred approach allows us to really get to know the people we care for and understand what’s right for them. We encourage loved ones to get involved and give feedback so that we can provide the best services possible. There’s also a whole host of features and facilities available to those living with us that really help to make this place feel like a home away from home.

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Dining Rooms, TV Lounges, Sitting Rooms, Conservatory, Activities Room.

What Else Do We Provide
Chiropodist, Hairdressers, Minibus.

Our Garden
Communal Garden, Seating, Communal Patio, Sensory Garden, Summer House.

Our Photos


Accommodation facilities include:

  • Electric profiling bed
  • En-suite toilet
  • Furnished rooms and own furniture welcomed
  • Nurse call system
  • Room with garden views
  • Secure access to building
  • Smoke detectors
  • Telephone points can be installed in bedroom
  • Thermostatic radiators
  • TV in bedroom

About Our Rooms
Number Of Rooms 60

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished, Garden View.

Room Facilities
Freeview TV, Telephone Point, Alarm, Catch up TV.

Our Photos

We strive to make life at Barchester care homes as stimulating and fulfilling as possible and are committed to ensuring independence, dignity and choice in every aspect of daily life.

From carers and nurses to activities co-ordinators and chefs, our compassionate staff are all trained to use a person-centred approach and spend time getting to know every individual in order to learn what they like and what is important to them.

Our Carers
Norma Whibley
Norma Whibley
Head of Hawthorn and Poplar

Hi, my name is Norma, and I am the Head of Hawthorn & Poplar here at Oulton Park. I really enjoy working here and helping the residents on a daily basis.

Andrea Keeler
Andrea Keeler

Joined 2016

Hi, my name is Andrea and I joined Barchester in 2013. I have been the Administrator here at Oulton Park since 2016. I am responsible for the running of all the financial aspects of the home. It is my aim to provide an efficient service to residents, relatives and staff alike.

Andrea Pullinger
Andrea Pullinger
Activities Coordinator

Hello, my name is Andrea and I am the Activities Co-ordinator here at Oulton Park Care Home. I have been working at Oulton Park since January 2017 and find my job really fulfilling and rewarding. I love finding new and exciting things for residents to enjoy. My door is always open to hear about new ideas or to speak about upcoming events and activities.

Gemma Hatton
Gemma Hatton
Admin Assistant

My name is Gemma and I have been with Oulton Park for over 10 years. I first started as a Hostess then, after 6 and a half years, I moved into the kitchen to become a Kitchen Assistant, eventually moving to the role of Admin Assistant, which I really enjoy! Oulton Park has become a second family to me and I enjoy turning up for work every day. We have a really hardworking team and a very supportive General Manager. Getting to know all the residents and their families too is fantastic.

Keith Cook
Keith Cook
Head Chef

Keith is responsible for managing the kitchen and delivering a first class service to both residents and guests of the home, ensuring that meals are of a high standard and that everybody is well-catered for.

Keith ensures that residents are given the choice of nutritionally balanced, wholesome meals as and when they require them. Ordering local, fresh and seasonal ingredients, he creates exciting menus that will cater to individual desires.

Corey Sturnman
Corey Sturnman
Activities Coordinator

Hello, my name is Corey and I work as an Activities Coordinator at Oulton Park Care Centre. I work alongside Andrea to deliver an activities programme that suits everybody who lives in our home. I love working with the residents and bringing a smile to their faces!

Paula Mills
Paula Mills
Head of Housekeeping

Paula is responsible for the overall operation of the housekeeping department and upholding the highest standard of cleanliness and safety. The housekeeping team also maintain good relationships with all the residents and will always find time for a chat and a friendly smile.

Amy Marshall
Amy Marshall

Amy is our hairdresser and is here all day on a Tuesday. 

Emma Parker
Emma Parker
Care Assistant

Hello, my name is Emma and I am a carer here at Oulton Park. I have been working in care for over 5 years and I love being able to make a difference in the lives of those I care for.

The Importance Of Meal Times

Our irresistible cuisine is prepared with only the very best fresh, seasonal produce, and based on the individual tastes of the people we support. Our menu will satisfy even those with the smallest of appetites; from breakfast through to dinner, residents can discover something different with fresh flavour and lovely presentation. Our fantastic chefs are always keeping themselves busy in the kitchen creating new and exciting dishes for everyone to enjoy.

For residents that have difficulties in swallowing we modify the menu of the day so that is it a soft, palatable dish.  To support our chefs in producing these dishes, our hospitality and Chef Academy organises theory and practical workshops.  Working in partnership with Nutricia, our practical workshops involve all chefs and deputy managers learning about dysphagia and producing these modified menus. The chefs work with the chef trainer to prepare fork mashable and thick puree meals to the correct consistency, taste and presentation.  The deputy managers can then ensure all modified menus served are presented correctly for our residents.

We Serve Food At
Breakfast, Lunch, Dinner.

Dietary Options
Vegetarian, Vegan, Pureed, Diabetic.

Our Photos

Activities Are So Important

We have a wonderful team here at Oulton Park and we all work together to provide a stimulating, active environment for our residents that live here. We are always looking for new and innovative ideas for our residents to be part of here, and our activities coordinator works very hard on planning and providing a stimulating busy schedule of activities, as well as assisting the residents with their daily living preferences. We have regular meetings with our families and residents to make sure we are providing things to suit their preferences. We as a home are registered with the National Activity Providers Association and strive to provide a person-centred approach for our residents here.

Our Photos

Activities At Home
Music, Singing, Painting, Quiz Games, Pet Therapy, Board Games, Exercise Class, Crosswords, Word Games, Excursions, Animal Petting, Reminiscence, Card Games, Themed Events, Visiting Entertainment, Residents' Committee.

Activities Outside Our Home
Local Tourist Attractions.

Union Lane
NR32 3AX

Category Rating
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Requires Improvement
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/5759d0dd-d3c6-4761-b21b-c55da0e9d1d0
Report Published 2nd May 2019
Registration Date 15th February 2011
Train Station nearby.

Nearby Services
Shops, Pub.

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