Estherene House
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35 Kirkley Park Road
Lowestoft
Suffolk
NR33 0LQ
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Live Rating | |
| Weekly Prices From | £1,100.00 |
| Regulator's Rating | Requires Improvement |
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Meet The Manager
Valerie Holland is Manager at Estherene House.
At Estherene House, our Manager plays a vital role in shaping the warm and welcoming atmosphere that makes the home so special. With extensive experience in elderly care and team leadership, she brings not only clinical knowledge but a deep understanding of what truly matters to residents and their families.
Her focus goes beyond day-to-day operations — they work to build real relationships with each resident, ensuring that care is personal, respectful, and responsive. By nurturing a strong, compassionate team and listening closely to those in our care, our Manager helps create a home where residents feel safe, supported, and truly at home.
Estherene House offers a wide range of care services which, in practice, are tailored to the needs of each resident. The home offers care and support to 36 older residents with or without dementia care needs.
Long-term residential care is welcome in this homely setting that focuses on a community atmosphere, though the home also welcomes respite care needs from the local community. The aim is to provide person-centred care in a warm and friendly environment.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, Daily Respite Care, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Nursing Specialisms | Bariatric care, Lung Disease. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling The Care Organisation has not indicated availability |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
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Our beautifully furnished home has been finished to an exceptional standard throughout, offering both comfort and elegance. It is nestled within stunning, secure gardens designed to engage the senses—creating a peaceful and inviting outdoor space. The carefully crafted surroundings provide a perfect balance of privacy, safety, and natural beauty, making this property a true sanctuary. |
| Is Our Home Purpose Built |
|---|
| No |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms. |
| What Else Do We Provide |
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| Assisted Bathroom, Hairdressers, Stairlift. |
| Our Garden |
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| Communal Garden, Communal Patio, Scenic Views, Seating, Sensory Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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The home offers care and support to 36 older residents, with ensuite facilities available in some rooms. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 36 |
| Number Of Ensuite Rooms | 19 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
|---|
| Shared Room, Single Room. |
| Room Features |
|---|
| Furnished, Garden View, Step Free Access, Unfurnished. |
| Room Facilities |
|---|
| Freeview TV, Internet Access, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,100.00 |
| Funding Types | |
|---|---|
| Local Authority | Suffolk |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
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Our dedicated Activities Coordinator plays a key role in enriching the daily lives of our residents. They thoughtfully plan and deliver a wide range of activities and events, tailored to suit individual interests and abilities. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Gardening, Painting, Quiz Games, Reminiscence, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
| Our Pets |
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While we understand the comfort and companionship pets can provide, unfortunately, pets are not permitted at Estherene House. This policy helps us maintain a safe and allergy-conscious environment for all residents. |
| Can You Bring Your Pet |
|---|
| No |
35 Kirkley Park Road
Lowestoft
Suffolk
NR33 0LQ
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Requires Improvement |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Assessment Date | 4th April 2025 |
| Published Date | 14th July 2025 |
| Current Report |
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| Historic Reports |
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| Registration Date | 16th October 2015 |
| Service Provider | QH (Rosewood) Limited, SL3 7AH |
Estherene House Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Church, Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Estherene House
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