Broadlands
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Borrow Road
Oulton Broad
Lowestoft
Suffolk
NR32 3PW
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,017.00 |
| Regulator's Rating | Outstanding |
Meet The Manager
Anne Maas is Manager at Broadlands.
"Hi, my name is Anne Maas, and I would like to welcome you to our charming care home.
Broadlands is a highly attractive care home, set in a historic manor house which oozes class and good taste. The home benefits from 46 spacious en-suite bedrooms, comfortable lounges, beautiful landscaped gardens, and a stunning location overlooking the Norfolk Broads, which residents can enjoy year-round.
Broadlands is one of the most highly recommended residential care homes in the East of England and is rated Outstanding by the CQC (Care Quality Commission)."
Broadlands is a multi-award-winning home that received an ‘Outstanding’ rating from the Care Quality Commission. The care home also received the “Gold Standard Framework” and the Eden Alternative accreditation.
Choices and life experiences are central to everybody working at Broadlands. A highly skilled and experienced management team supports the exceptional staff, who are all employed for their loving natures. When you combine these aspects with one of the most beautiful buildings in the county and stunning views across the Norfolk Broads, it makes Broadlands a very special place to live.
Keeping active is one of the secrets to staying healthy. At Broadlands, we strive to support our residents in feeling healthy, engaged, and happy by maintaining their independence and positive outlook on life.
Part of Greensleeves Care – the number one care charity in England, according to Which? Consumer Association - Broadlands puts the residents first and does all it can to make this chapter of their lives special, fun and positive.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Broadlands is working within the government guidelines to help protect its staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
 |
Independent Assessments | We have been independently assessed in our approach to infection control. |
|
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
|
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. |
| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
|---|
|
Broadlands spans 3 floors, all served by a lift in the centre of the home. There are 3 comfortable, well-appointed lounges, a separate dining room, several assisted bathrooms, and a large, fully accessible garden with wonderful views across Oulton Broad. |
| Is Our Home Purpose Built |
|---|
| No |
| How Many Floors We Have |
|---|
| 3 |
| Who Owns Our Building |
|---|
| Charity |
| Communal Rooms |
|---|
| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Chiropodist, Coffee Shop, Hairdressers, Lift, Minibus. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Greenhouse, Pond or Lake, Private Garden(s), Scenic Views, Seating, Secure Garden, Vegetable Plot, Wheelchair Friendly Access. |
| Our Photos |
|---|
| Description |
|---|
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Broadlands is a 50-bed home with a range of room styles and types suitable for most potential residents. Although each room is fully furnished to a high standard, residents are encouraged to bring in personal items such as pictures, ornaments and small items of furniture. The rooms are also equipped with a call bell system and a TV point. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 52 |
| Number Of Ensuite Rooms | 43 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Alarm, Freeview TV, Internet Access, Telephone Point. |
| Our Photos |
|---|
|
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,017.00 |
| Respite Fees From / Price Per Week | £1,017.00 |
| Funding Types | |
|---|---|
| Local Authority | Suffolk |
| Region | East |
| We Accept Self-Funding Clients | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
|
| Dining Styles |
Hot Trolley
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
| Our Photos |
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
| Activities Are So Important |
|---|
|
Keeping active is one of the secrets to staying healthy. At Broadlands we strive to support our residents to feel healthy, engaged and happy by maintaining their independence and positive life. We have group and one-to-one activities chosen by the residents every day. They range from games and arts and crafts to gardening, quizzes and outings to nearby places of interest. |
| Our Photos |
|---|
| Activities At Home |
|---|
| Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Gardening, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
Borrow Road
Oulton Broad
Lowestoft
Suffolk
NR32 3PW
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Outstanding |
| Safe | Good |
| Well Led | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 25th June 2019 |
| Last rated | 7th August 2019 |
| Current Report | |
| Historic Reports | |
| Registration Date | 7th December 2010 |
| Service Provider | Greensleeves Homes Trust, EC3M 3JY |
Broadlands Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church. |
| Nearby Services |
|---|
| Pub, Restaurant, Shops. |
Frequently asked questions about Broadlands
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