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Profile Strength
Excellent 97%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,200.00
Regulator's Rating Good
Meet The Manager

Claire Lousteau is Registered Manager at Millway House.

Claire was delighted to join the team at Millway House in September 2021 and to lead the team of dedicated compassionate staff.

Claire is Registered Nurse with over 30 years’ experience in all aspects of older persons care at a senior level including rehabilitation and palliative care . 

Claire is committed to delivering quality person-centred care for our residents and to ensure that Millway House plays an active role in the community. Leading by example Claire will ensure our values of privacy dignity independent choice rights and fulfilment are delivered.

Claire Lousteau

Originally a large family home on the outskirts of Weyhill, Millway House started life in the 1980s as a residential home for people over the age of 65. Following an extension to our premises in 2008, we established ourselves as a high-quality nursing home – with the old house still playing a major part in ensuring that Millway House retains the feel of a family home, where everyone is welcome.

Situated at the heart of the local community, we make it our goal to ensure residents to maintain their connection with the community and get the most out of our life.

In order to help our residents to stay as active and independent for as long as possible, we work tirelessly with them and their families to achieve this. We want to be a home for life, so our nursing team have the flexibility to respond to the changing needs of our residents, enabling them to enjoy the right care as their needs evolve.

We provide the following:

Nursing care:

Nursing care is any care that requires a Registered Nurse to undertake or supervise the care. And our team of nurses provide quality 24-hour care for people with more complex health- and rehabilitation needs.

Supported by our care team, we pride ourselves on getting to know and keeping close eye on each of our residents. We liaise with GPs and the primary care network, where necessary, to ensure our residents’ needs are met, too. Our overarching focus is on providing nursing care for every day or end-of-life, that’s personalised, compassionate and professional

Care for older people:

Often referred to as personal or social care, residential care services are provided by our team for residents, who may no longer be able to live alone or no longer wish to live alone at home. From washing and dressing to supporting mealtimes and the administration of medication, our team build trusting relationships with residents to understand the exact care they need.

Dementia care: 

Increasingly common in older people, our team are proficient in caring for – and enhancing the quality of life of people with dementia. All types of dementia are associated with a decline in memory or thinking skills, and sometimes these symptoms may be relatively mild but sometimes they may affect people in a more significant way. This can affect their ability to perform everyday activities, an d that’s where we come in.

We work closely with families to support residents with a mild to moderate conditions, whether they’ve been diagnosed with Alzheimer’s Disease or one of the other types of dementia which exist.


Millway House offers short stay care – otherwise known as respite care – for people who need some support in between leaving hospital and returning home, or when family members, who provide the usual care, are away on holiday. Our team offer the nursing care required in a friendly and welcoming home-from-home environment.

Millway House - Our home is your home
Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, Palliative, Personal care.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Our care home has mobile phone signal in some of our residents’ rooms.

Telephone for external calling

No, our care home does not provide a telephone in residents’ rooms.

More details coming soon

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With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

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Minimum Age

LGBTQ Welcome
Our Building and Facilities

A former large family home, set in its own extensive grounds, Millway House in Weyhill, near Andover, has been extended to provide comfortable, well-appointed and modern spaces where our residents can relax – whether in their private room, our spacious communal rooms or in the gardens.

Our communal spaces include 3 lounges, 2 dining rooms, a coffee lounge, a garden with seating area and smaller private seating area.

Is Our Home Purpose Built

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Activities Room, Bar / Pub, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Chiropodist, Coffee Shop, Hairdressers, Library, Lift, Minibus, Optician, Physiotherapy.

Our Garden
Communal Garden, Communal Patio, Seating.

How 'Smart' Are We?
Biomass Heating, Electronic Visitor Register.


Our Photos


Our 57 bedrooms include a bed, wardrobe, drawers, side-table, the option to bring your own furniture and a washing facility. 45 of our rooms include an ensuite and we have a couple of double rooms couples. Some of our rooms also include a balcony, direct garden access and garden views. Residents have internet access and the option of having a TV and telephone in their rooms. 

About Our Rooms
Number Of Rooms 58
Number Of Ensuite Rooms 45

Type Of Room
Double Room, Single Room.

Room Features
Balcony, Direct Garden Access, Furnished, Garden View.

Room Facilities
Balcony, Catch up TV, Freeview TV, Internet Access, Secure Access, Telephone Point.


Our highly-skilled nurse-led team are absolutely committed to providing residents with the best possible care. Building trusting relationships with our residents ensures that our healthcare goes hand-in-hand with respect and friendship. With a specialist focus on complex nursing, our team also work closely with GPs and the primary care network to ensure we meet changing health needs. This means that we are perfectly placed to provide caring and knowledgeable support as people move towards their end of life.

Millway House offers a range of care services to meet the needs of every resident. Alongside specialist Nursing Care, Dementia Care and Care for Older People, we also offer Respite Care – so whatever your needs, or the needs of your loved one, we can tailor the care we provide.

All our services are delivered by our team of nurses and carers and who work closely with support staff to provide a holistic approach to care and a commitment to attention to detail that’s second to none.

Our Team
Claire Lousteau
Claire Lousteau
Registered Manager

Claire was delighted to join the team at Millway House in September 2021 and to lead the team of dedicated compassionate staff.

Claire is Registered Nurse with over 30 years’ experience in all aspects of older persons care at a senior level including rehabilitation and palliative care . 

Claire is committed to delivering quality person-centred care for our residents and to ensure that Millway House plays an active role in the community. Leading by example Claire will ensure our values of privacy dignity independent choice rights and fulfilment are delivered.

Valentina Nathan
Valentina Nathan
Deputy Manager

After qualifying as Registered Nurse in India, Valentina started a career in Cardiothoracic ICU before moving to England. Valentina joined the Millway team around 9 years ago as a Registered Nurse and later stepped up to be the Deputy Manager, and throughly enjoys her work here.  As Deputy Manager Valentina manages and supports the Home Manager in leading our team to ensure delivery of excellent standards of care, promoting dignity and positively enhancing the lives of our residents.

Claire Godding
Claire Godding
Lifestyle and Activities Lead
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,200.00

Funding Types
Local Authority Hampshire
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bistro Pink tick icon In-Room dining Pink tick icon Restaurant
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.

Pink tick icon Individual dietary needs are person centred.

Pink tick icon Meals reflect the nutritional needs of the residents.

Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.

Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley

Pink tick icon Room Service

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon A Private Dining room is bookable for residents and their families.

Pink tick icon Families are invited for meals [Covid permitting].

Pink tick icon Residents dining in their own room have the same food options as elsewhere.

Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.

Pink tick icon Residents have access to a Bistro.

Pink tick icon Residents have access to Dining Room.

Pink tick icon Residents have the option of dining in their own room.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.

Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.

Pink tick icon Residents with dementia are shown food or visual menus to help them decide.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Pink tick icon Gluten-free food can be served.

Pink tick icon Vegan food can be served.

Pink tick icon Vegetarian food can be served.

Pink tick icon We can support people with Diabetes.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).

Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Pink tick icon We correctly dispose of our waste.

Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.

Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.

Activities Are So Important

We’re proud of our extensive programme of activities here at Millway House. This programme is organised and led by our two Activities & Wellbeing coordinators, who plan a wide selection of events, so there’s always something to look forward to.

From day trips to local places of interest to arts and crafts afternoons, from singers who visit our Home to themed days, there’s something for everyone. 

Activities within the home range from dress up days and virtual cruises to petting zoo visits and falconry displays. We have nursery visits once a month. We also enjoy concerts and drama performances through our links with local schools.

We also have lots of fun outside the home - we like to visit local tourist attractions in Winchester and Salisbury, as well as going on boat trips Southampton Marina - only a 45 minute minibus ride away from the home!

But it’s not just about entertaining our residents. We know that taking part in a broad range of activities and being able to continue with lifelong hobbies and interests, keeps our residents active and can help them live a more stimulating life.

We consider ourselves to be one big family at Millway House. But we also warmly welcome the families of our residents to visit at any time – and this includes children and pets.

Not only do we offer personalised activities to support the independence of our residents, we also offer a range of activities throughout the day that are open to everyone. These timetables are updated weekly to make sure we offer a variety of events that support the resident’s mental and physical wellbeing.

Our Photos

Millway Activities Program.pdf

Activities At Home
Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Exercise Class, Flower Arranging, Gardening, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Pub, Shopping.
Our Pets

Sadly we are unable to look after residents pets. However, pets are more than welcome to visit the home.

Can You Bring Your Pet

Amesbury Road
SP11 8DE

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 15th January 2020
Last rated 19th February 2020

19th February 2020

12th January 2019

21st October 2016

27th September 2014

14th January 2014

22nd January 2013

25th July 2011

Registration Date 11th January 2011
Service Provider J Sai Country Home Limited, RG14 1JN
Bus Stop nearby.

Places of Worship
Anglican Church.

Nearby Services
Garden Centre, Park, Shops.

Frequently asked questions about Millway House

Millway House was given an overall rating of "Good" by the CQC in February 2020.
Millway House provides Nursing, Dementia, Respite and Residential care.
Millway House has 58 rooms.
Prices for Millway House start from £1,200.00 per week.
Millway House is owned by J Sai Country Home Limited.
Yes. Millway House does offer Residential care.
Yes. Millway House does offer Respite care.
Yes. Millway House does provide care for people with Dementia.
Millway House comes under Hampshire.
Millway House accepts Local Authority clients.
Millway House accepts NHS Continuing Healthcare clients.
Claire Lousteau is the manager of Millway House.

Profile Last Updated: 18 May 2022 | Report this Profile

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