Old Sarum Manor Care Home

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Rhodes-Moorhouse Way
Salisbury
SP4 6SA

Website

Profile Strength
Excellent 93%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,250.00
Regulator's Rating Not Yet Rated
Meet The Manager

Claire Lousteau is General Manager at Old Sarum Manor Care Home.


I lead a team of dedicated, compassionate staff and we are extremely proud to have opened Old Sarum Manor, Salisbury’s newest luxury care home which provides the highest standards of residential and dementia care. I am a trained nurse with over thirty years’ experience in all aspects of elderly care at a senior level including rehab, long-term and palliative settings for the elderly. I am committed to best practice and I am a real people person. My passion is to deliver the highest levels of service and care to our residents to ensure they lead the happiest and most rewarding lives.

Claire Lousteau

Old Sarum Manor without doubt provides the best care home experience in Salisbury. Its all-inclusive offering, brand new luxury home and wonderful, loving staff give its residents a fantastic lifestyle, all for an unbelievable price! Come and visit us to see for yourself.

 "Since moving into Old Sarum Manor, I can honestly say it was the best decision we could have ever made! Dad absolutely loves it there. The accommodation is simply beautiful and the staff are extremely kind, caring and attentive. The food is far superior to any other facility we considered for Dad and always looks like it’s come straight from the kitchen of a Michelin Star restaurant! Dad is always telling me he can’t believe how lucky he feels to be there and says it’s like living in a 5 Star hotel. He is clearly much happier and certainly much healthier than he has been for years. I always imagined I would feel guilty “putting my Dad in a care home”, but I am so grateful he is where he is." - Daughter of Resident

Old Sarum Manor opened its doors to residents in October 2020. It is situated in Longhedge Village, next to the Longhedge Local Centre which has a range of shops and amenities.

All residents receive the highest standards of care and stay with us on an all-inclusive basis, which reduces worry and helps them relax. Everything is included in our single weekly fee from beauty treatments and trips to having your family for dinner.

Old Sarum Manor’s state-of-the-art amenities include a cinema, bar, hair & beauty salon, library, landscaped gardens, garden room, tea room and a wide range of beautiful communal spaces. It also has the latest design features to help with infection control.


Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, Personal care, Physiotherapy, Rehabilitation.
Disability Support Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Suppository.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Wandering .
Dementia Specialisms Alzheimer's, Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Despite being vaccinated, we continue to take extra precautions to keep our residents and staff safe and of course we continue to follow all UK Government and Public Health England guidance.

  • Multiple times per week testing of both our residents and team members (any residents moving into our home are tested and isolated)
  • Family visits take place in our Garden Room and all visits are by appointment only
  • Appropriate PPE is worn by all staff members in the building
  • Our staff only work in our care home, and on carefully planned rota’s, reducing the risk of any cross-contamination
  • COVID-19 training is completed by all team members and updated on a regular basis
  • Stringent cleaning schedules in place with extra cleaning procedures and specially designed equipment due to the pandemi
Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Contact Tracing We have measures in place to identify and trace contact between people in our care setting.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

We facilitate safe visiting in our beautiful, specially adapted garden room which has been fitted with a glass screen. Residents can chat to their loved ones in the warmth over a cake and cup of tea. 

Old Sarum Manor Care Home safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Admission Category Support For
Profession Masons, Retired Actors, Retired Advertising Executives, Retired Civil Service, Retired Clergy, Retired Entertainers, Retired Medical, Retired Military, Retired Musicians, Retired Police, Retired Professionals, Retired Teachers.
Religion Anglican / C of E, Baptist, Buddhist, Catholic, Charismatics, Hindu, Islam, Judaism, Methodist, Orthodox Christian, Other, Presbyterian, Quakers.
LGBTQ Welcome Yes
Our Building and Facilities

Old Sarum Manor is a brand new, state-of-the-art care home offering 24-hour residential and dementia care in beautifully designed surroundings.

Its exceptional team of highly skilled and compassionate individuals has been put together to provide residents with the highest standards of care and happy lives.

The high-quality dining and wide range of resident-tailored activities form part of Old Sarum Manor’s all-inclusive offering which has helped create this wonderful place to live.


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
20 Oct 2020

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Bar / Pub, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Chiropractor, Cinema, Coffee Shop, Hairdressers, Library, Lift, Physiotherapy, Smoking Area.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Individual Heating Controls.

Brochures
0045_Elmfield_A4_brochure_vLR.pdf

Our Photos

Description

All our rooms are beautifully decorated and have en suite wetroom facilities and smart TVs. Residents are encouraged to bring along some home comforts, including pictures and furniture in order to make their rooms their own.


About Our Rooms
Number Of Rooms 66
Number Of Ensuite Rooms 66

Type Of Room
Single Room.

Room Features
Direct Garden Access, Furnished, Garden View, Step Free Access.

Room Facilities
Alarm, Catch up TV, Freeview TV, Internet Access, Safe, Secure Access, Sky/Cable TV, Telephone Point, Wifi.

Our Photos
Description

Its exceptional team of highly skilled and compassionate individuals has been put together to provide residents with the highest standards of care and happy lives.
Our fabulous team of kind, dedicated, and passionate staff who have been specially selected and trained to provide the very best care with compassion, warmth and respect.


Our Team
Claire Lousteau
Claire Lousteau
General Manager


I lead a team of dedicated, compassionate staff and we are extremely proud to have opened Old Sarum Manor, Salisbury’s newest luxury care home which provides the highest standards of residential and dementia care. I am a trained nurse with over thirty years’ experience in all aspects of elderly care at a senior level including rehab, long-term and palliative settings for the elderly. I am committed to best practice and I am a real people person. My passion is to deliver the highest levels of service and care to our residents to ensure they lead the happiest and most rewarding lives.

Sandra Smith
Sandra Smith
Business Manager


Sandra joined the team at the beginning having previously worked with Claire at a care home in Salisbury. She has a huge amount of energy and helps Claire with all aspects of running the home. She is particularly focused on building relationships with residents and their families, as well as the local community.

Charlie Osgood
Charlie Osgood
Clinical Nurse Manager


Charlie is hugely experienced and well-qualified for the role having qualified as a nurse in 1997 and been involved in the management of residential care & nursing services since 1999. He has a huge amount of energy, a great sense of humour and is an absolute pleasure to work with. Charlie is a great asset to the team and instrumental in helping provide our residents with the highest standards of loving care.

James Butterfield
James Butterfield
Head Chef

I have been in catering for the last 20 years and joined Elmfield Care as Head of Dining this August before the October opening of its first care home, Old Sarum Manor. I previously worked for a care home in Salisbury for the past 8 years and also the NHS where I had the privilege of providing refreshments for Princess Anne at an NHS opening. I was part of the lead team who won the national catering team of the year in the NHS and I was third in the national final for the Hotel Olympia awards. I have also trained chefs in textured modified diets to IDDSI standards. I am proud to work for Elmfield Care and have the opportunity to provide restaurant standard food to all our residents using top quality, fresh, locally sourced ingredients.

Sharon Kawonga
Sharon Kawonga
Head of Lifestyle


Sharon heads the Lifestyle Team and loves helping residents do the things they love most. She is hugely creative, with a great sense of humour, and is key to the happiness and stimulation of our residents!

John Hobbs
John Hobbs
Maintenance Manager

"It’s a pleasure to be working in a new and luxurious building such as this. From the beautiful gardens and grounds to the lounges, cinema room and first-class food, to working alongside the fully trained and dedicated staff. I’ve been working in the property maintenance industry for many years and I’m really looking forward to applying my skills to this building and company to provide a safe and comfortable environment for our residents, visitors and staff. The building is of the highest quality of workmanship and I will endeavour to keep it that way! Everyone deserves to have their home maintained to the highest standard and we at Old Sarum Manor take this very seriously indeed - if it needs doing, we will get it done! I look forward to a long and prosperous career here at Old Sarum Manor with many happy times and laughs along the way."

Sandra Ross
Sandra Ross
Front of House


Sandra is one the first people you see when you walk into the home and she is always full of smiles. She helps with many of the home’s administrative matters and is highly efficient!

Mandy Harrison
Mandy Harrison
Front of House


Mandy is one the first people you see when you walk into the home and she is always full of smiles. She helps with many of the home’s administrative matters and is highly efficient!

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,250.00
Residential Dementia Fees From / Price Per Week £1,350.00
Respite Fees From / Price Per Week £1,250.00

Funding Types
Local Authority Wiltshire
Region South West
We Accept Local Authority Funding Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

"The food is far superior to any other facility we considered for Dad and always looks like it’s come straight from the kitchen of a Michelin Star restaurant!"  - Daughter of Resident. 

We take great pride in the exceptional standard of our food. Our Head Chef has won countless industry awards and his team loves to delight our residents by creating their favourite meals using top quality, locally sourced ingredients. The team is also highly experienced and
trained in soft diets for those who require.


We Serve Food At
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Gluten-free, Halal, Kosher, Pureed, Vegan, Vegetarian.

Our Photos

Activities Are So Important

Our dedicated Activities Team arranges a daily
programme of activities based on our residents favourite past times. Staying physically and mentally active is key to their health and happiness, and we help our residents maintain as much independence as possible. When we can, we also like to arrange trips, e.g. shopping, to flower shows, or even Silverstone!


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pilates, Quiz Games, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.
Our Pets

Unfortunately we are unable to accommodate residents' pets but we do have an adorable home dog called Bobby!


Can You Bring Your Pet
No

Rhodes-Moorhouse Way
Salisbury
SP4 6SA

Regulator: CQC

Not yet rated.

Transport
Bus Stop nearby, Car Park, Car Park on-site.

Nearby Services
Shopping Centre, Shops.

Frequently asked questions about Old Sarum Manor Care Home

Old Sarum Manor Care Home provides Dementia, Respite and Residential care.
Old Sarum Manor Care Home has 66 rooms.
Prices for Old Sarum Manor Care Home start from £1,250.00 per week.
Old Sarum Manor Care Home is owned by Old Sarum Manor.
Yes. Old Sarum Manor Care Home does offer Residential care.
Yes. Old Sarum Manor Care Home does offer Respite care.
Yes. Old Sarum Manor Care Home does provide care for people with Dementia.
Old Sarum Manor Care Home comes under Wiltshire.
Old Sarum Manor Care Home accepts Local Authority clients.
Claire Lousteau is the manager of Old Sarum Manor Care Home.

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