Arbory Residential Home

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Profile Strength
Very Good 88%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,135.00
Regulator's Rating Good
Meet The Manager

Amanda Timms is the Manager at Arbory Residential Home.

Our dedicated and specialist carers have transformed Arbory into a place where we would want our own loved ones to live. We are very proud to be able to provide outstanding personalised care to people with dementia in a lovely, peaceful environment.

It is the attention to detail that really makes Arbory special. Every resident has their own front door, with a memory box filled with personalised memorabilia. From the pictures and photos that decorate the hallways and lounges to the bookcases and vases of freshly cut flowers, Arbory is very much a home. I would be delighted to welcome you to show you around our outstanding care home.

Arbory Residential Home is located in the heart of rolling English countryside in Hampshire. Home to 60 full-time residents, the bespoke environment is tailored to ensure that our residents can live life to the full.

Coate Water Care operate electronic care planning and medication administration systems. This gives relatives peace of mind that everything is being managed as it should be and that care planning and care delivery achieve the highest possible standards.

Coate Water Care invest heavily in staff training and development. We encourage and support staff to progress within the company. We achieved National Care Association “Member of the Year” in 2019, partly due to our staff training and development programmes


Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, High Dependency, Mental Healthcare, Palliative, Personal care, Reablement, Rehabilitation.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Nursing Specialisms Bariatric care, Cancer, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Challenging Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

No, our care home does not provide a telephone in residents’ rooms.

More details coming soon

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Minimum Age
21

LGBTQ Welcome
Our Building and Facilities

Arbory is a ‘home’ where we would be happy for our own loved ones to live. In recent years, the buildings and gardens have received a makeover with the evolving needs and abilities of our residents in mind, and at Coate Water Care we know that being the best demands a commitment to ongoing improvement.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Hairdressers, Lift, Smoking Area.

Our Garden
Communal Garden, Communal Patio, Scenic Views, Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Individual Heating Controls, Reduce Plastic Use.

Brochures
Brochure.pdf Coate Water Care Brochure.pdf

Our Photos

Description

The home is set across two buildings, the Lodge and Court which surround a communal courtyard.

Both Lodge and Court have ample communal space and small seating areas offering a quieter environment. Both also have dining facilities, with kitchenettes to support drink making and snacks.

All bedrooms are decorated to a high standard, with some benefitting from en-suite facilities. Bathing and shower facilities are available throughout

The home uses an electronic care planning and medication administration facility, which supports good management and record keeping

Arbory enjoys extensive grounds which residents can access at any time. There is a car on site for residents who are budding engineers, car washers or just enjoy sitting out and recalling their time as drivers.

The home has ample secure car parking


About Our Rooms
Number Of Rooms 60
Number Of Ensuite Rooms 47

Type Of Room
Shared Room, Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Freeview TV, Internet Access, Secure Access, Telephone Point.

Description

Operated by family-run providers Coate Water Care, Arbory Residential Home offers quality residential care, day care and respite care, including 24-hour care for people living with dementia. Our highly qualified carers work tirelessly to provide the safe and comfortable environment residents deserve. 


Our Team
Amanda Timms
Amanda Timms
the Manager

Our dedicated and specialist carers have transformed Arbory into a place where we would want our own loved ones to live. We are very proud to be able to provide outstanding personalised care to people with dementia in a lovely, peaceful environment.

It is the attention to detail that really makes Arbory special. Every resident has their own front door, with a memory box filled with personalised memorabilia. From the pictures and photos that decorate the hallways and lounges to the bookcases and vases of freshly cut flowers, Arbory is very much a home. I would be delighted to welcome you to show you around our outstanding care home.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,135.00
Residential Dementia Fees From / Price Per Week £1,135.00
Respite Fees From / Price Per Week £1,135.00

Funding Types
Local Authority Hampshire
Region South East
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

The home strives to make mealtimes an enjoyable and relaxed experience for our residents. Those requiring support at mealtimes will be assisted by trained staff.


We Serve Food At
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Gluten-free, Pureed, Vegan, Vegetarian.

Our Photos

Menu
Autumna week one menu.docx
Activities Are So Important

Arbory’s full-time Activities Coordinator leads a stimulating programme of events tailored to the capabilities and preferences of each individual resident. Every morning our staff get the residents moving using seated physical activities and through the day residents can participate in musical bingo, gardening, baking, flower-arranging and needlework, whilst professional musicians or scheduled film nights provide light entertainment. Outings are an important part of the activities programme and our wheelchair-friendly minibus means that no-one is left at home, whether it’s for a picnic around the lake, a visit to the garden centre or a meal at the local pub.


Our Photos

Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Theatre.
Our Pets

We can support residents wishing to bring pets into the home. Further details are available within the home 


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding, Sanitation, Walking.

We Welcome
Cats, Dogs, Others (subject to review).

London Road
Andover Down
Andover
Hampshire
SP11 6LR

Regulator: CQC

Current Ratings
Overall Good
Safe Requires Improvement
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 21st December 2020
Last rated 25th December 2020
Reports

15th January 2021

25th December 2020

21st April 2018

24th February 2016

6th March 2014

7th January 2014

12th September 2013

20th April 2013

15th November 2012

27th May 2012

20th September 2011

4th May 2011

Registration Date 25th November 2010
Transport
Bus Stop nearby, Car Park on-site.

Nearby Services
Hospital, Park, Pub, Restaurant, Shops.
Our Awards
21st National Care Awards Finalist 2019
National Care Association Member of the Year 2019

Frequently asked questions about Arbory Residential Home

Arbory Residential Home was given an overall rating of "Good" by the CQC in December 2020.
Arbory Residential Home provides Dementia, Respite and Residential care.
Arbory Residential Home has 60 rooms.
Prices for Arbory Residential Home start from £1,135.00 per week.
Arbory Residential Home is owned by Coate Water Care.
Yes. Arbory Residential Home does offer Residential care.
Yes. Arbory Residential Home does offer Respite care.
Yes. Arbory Residential Home does provide care for people with Dementia.
Arbory Residential Home comes under Hampshire.
Arbory Residential Home accepts Local Authority clients.
Arbory Residential Home accepts NHS Continuing Healthcare clients.
Amanda Timms is the manager of Arbory Residential Home.

Profile Last Updated: 23 Nov 2021 | Report this Profile

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