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Profile Strength
Excellent 94%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,000.00
Regulator's Rating Good
Meet The Manager

Niccii Gillett is Registered Manager at Elmfield House.

Our Registered Manager at Elmfield House is Miss Niccii Gillett.  She has a wealth of knowledge and experience having worked in Health and Social Care for over 21 years.  Niccii has been our Registered Manager for over 7 years now and is a long standing member of the team. Niccii has a Level 7 QCF in Health and Social Care Management and she oversees a Senior Care Team who are all trained to at least Level 3 QCF/NVQ standard in HSC.

Niccii Gillett

We are a family owned residential care home which caters for the needs of 18 elderly residents who have residential or dementia care needs. With just 18 residents, it allows us to give a much more personal service and it allows them to feel part of the ‘family’ at Elmfield.

We have been caring and looking after residents for 25 years. During which time we have seen many changes in both the caring system and Elmfield House itself. However, one thing will never change, our ethos to create a ‘home from home’ environment, where residents feel safe, secure and valued, just as they would in their own home. Independence is promoted and encouraged. It is our policy to involve residents in making as many decisions for themselves as possible. Every resident is provided and cared for with his or her individual needs in mind.

Elmfield House Tour
Care Options We Can Provide
Support For Companionship, Complex Care, Convalescence, Daily Respite Care, End of Life, High Dependency, Independent Living, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository.
Nursing Specialisms Aids, Alcohol and Drugs misuse, Bariatric care, Cancer, Cerebral Palsy, Chronic Traumatic Encephalopathy (CTE), Creutzfeldt-Jakob Disease, Crohn's Disease, Crohns, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Prader Willi Syndrome, Schizophrenia, Stroke, Traumatic Brain Injury, Ulcerative Colitis.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We follow all government guidance and entry is not allowed without a negative lateral flow test.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

We have a designated area pod for visits should we have to close the home to visitors. We keep all families up to date so that everyone is kept fully abreast of any changes to Government policy.

Elmfield House safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals here.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age

LGBTQ Welcome
Resident's contract.docx
Our Building and Facilities

In recent years our residential and dementia care home has undergone significant renovations to improve the interior and physical appearance of the home. We have included a ground floor shower room, a new bathroom with a walk in bath, extended the kitchen and improved the laundry room.  We then went on to add an additional 3 en-suite bedrooms, a larger lounge area, improved dining room, and new laminate flooring throughout the ground floor. And to top all of that, we put on a new roof.

Is Our Home Purpose Built

The Year Our Home Was Built
10 Mar 1981

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Activities Room, Bar / Pub, Bistro, Coffee Shop / Café, Conservatory, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Chiropractor, Cinema, Coffee Shop, Day Centre, Dentist, GP, Gym, Hairdressers, Hydrotherapy Pool, Library, Lift, Minibus, Nutritionist, Optician, Overnight Guest Stay, Physiotherapy, Smoking Area, Spa, Stairlift, Swimming Pool, Theatre, Therapy Room.

Our Garden
Communal Garden, Communal Patio, Greenhouse, Pond or Lake, Private Garden(s), Scenic Views, Seating, Secure Garden, Sensory Garden, Summer House, Vegetable Plot, Wheelchair Friendly Access.

How 'Smart' Are We?
Biomass Heating, Combined Heat & Power (CHP), Electronic Visitor Register, Individual Heating Controls, Interactive Digital Touch Table, Reduce Plastic Use, Smart Home Remote Control, Solar Panel Heating, Virtual Reality.


Our Photos


All of our standard rooms feature an en-suite with their own toilet and wash basin facilities. All beds are profile beds with handset controls to adjust the height and shape of the beds for personal comfort. Our rooms have 2 arm chairs, a wardrobe, chest of drawers, bed side tables with lockable drawer, a flat screen television which is wall mounted, and a table with lamp. Our rooms have 2 call handsets so residents can call for assistance at any time. We do encourage new residents to bring personal items with them, such as photos, pictures, or anything else that reminds them of home. For health and safety reasons any electrical items must be PAT tested before coming into the home.

About Our Rooms
Number Of Rooms 18
Number Of Ensuite Rooms 18

Type Of Room
Apartment, Bungalow, Double Room, Flat, Kitchenette, Separate Sitting Room, Single Room, Studio.

Room Features
Balcony, Direct Garden Access, Furnished, Garden View, Step Free Access.

Room Facilities
Telephone Point.

Our Photos

We have a dedicated staff of carers, senior carers, catering staff and domestic staff who have a passion for what they do and endeavour to make this care home the most amazing care home  and experience for those in it.  The staff are at the heart of the care home. 

Our Team
Niccii Gillett
Niccii Gillett
Registered Manager

Our Registered Manager at Elmfield House is Miss Niccii Gillett.  She has a wealth of knowledge and experience having worked in Health and Social Care for over 21 years.  Niccii has been our Registered Manager for over 7 years now and is a long standing member of the team. Niccii has a Level 7 QCF in Health and Social Care Management and she oversees a Senior Care Team who are all trained to at least Level 3 QCF/NVQ standard in HSC.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,000.00
Nursing Fees From / Price Per Week £1,500.00
Residential Dementia Fees From / Price Per Week £1,200.00
Nursing Dementia Fees From / Price Per Week £1,500.00
Respite Fees From / Price Per Week £1,000.00

Funding Types
Local Authority Surrey
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Our Menu Pink tick icon Screenshot 2021-12-08 at 21.40.12.png Pink tick icon Screenshot 2021-12-08 at 21.40.07.png Pink tick icon Screenshot 2021-12-08 at 21.39.59.png Pink tick icon Screenshot 2021-12-08 at 21.40.26.png Pink tick icon Screenshot 2021-12-08 at 21.40.19.png Pink tick icon Screenshot 2021-12-08 at 21.40.18.png Pink tick icon 568DE39A-14B0-49E9-918B-4043548FF2E2.JPG Pink tick icon Screenshot 2021-12-08 at 21.40.14.png Pink tick icon 48a75bed-1d57-4041-a528-a5e8400c2055.jpg Pink tick icon 66c2abdb-6df0-4940-b0d9-2c6c89f6fade.jpg
Our Photos
Activities Are So Important

Activities are done within the home on a daily basis and aim to stimulate the residents physically, mentally and emotionally. During the week activities will include sensory activities, external singers, flower arranging, pet therapy and a variety of parties.

They can also do arts and craft and the pamper session have proved to be very popular. Chair-based exercises are also done and we have a top of the range power plate to help improve muscle strength and power.

Our Photos

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Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.

Church Lane
GU24 9ED

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 24th January 2019
Last rated 3rd April 2019

3rd April 2019

2nd June 2017

10th September 2016

27th January 2015

1st October 2013

14th August 2012

Registration Date 30th December 2010
Service Provider Elmfield Residential Home Limited, GU24 9ED
Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Buddhist Temple, Catholic Church, Gurdwara Temple, Methodist Church, Mosque, Synagogue.

Nearby Services
Garden Centre, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops.

Frequently asked questions about Elmfield House

Elmfield House was given an overall rating of "Good" by the CQC in April 2019.
Elmfield House provides Nursing, Dementia, Respite and Residential care.
Elmfield House has 18 rooms.
Prices for Elmfield House start from £1,000.00 per week.
Elmfield House accepts Local Authority clients.
Elmfield House does not accept NHS Continuing Healthcare clients.
Niccii Gillett is the manager of Elmfield House.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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