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Wilding’s Lane
Lytham St Annes
Lancashire
FY8 3RJ

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Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,170.00
Regulator's Rating Requires Improvement
Meet The Manager

Havina Mathews is Lodge Manager at Windmill Lodge.

I am a qualified Registered Nurse with 19 years of experience working in both clinical and management settings in the Acute and Health and Social Care settings.

I am competent in working in a busy hospital environment such as the Medical Assessment unit and I also have experience working in a senior management team in the health and social care setting. Whilst here, I completed the NVQ level 5 in Leadership and Management. I am passionate about my job and want to make a difference for the residents that reside at Ivy Gate Lodge. I look forward to welcoming you all to Ivy Gate Lodge.

Havina Mathews

Situated in the seaside town of Lytham St Annes, Windmill Lodge offers dignified residential, dementia, and nursing care services to meet a range of needs. The purpose-built Lodge provides compassionate care in a warm, safe, and secure environment.

At Windmill Lodge we also offer a Day Care Centre service, available to people living with dementia who would benefit from daytime services and company, but who don’t require overnight care.

The Nolan Day Care Centre provides tasty and nutritional breakfasts, lunch, snacks and drinks. Additionally, a wide variety of optional activities are offered. We aim to provide a sense of community and fun. We change activities from week to week to make sure that every day is engaging and stimulating.

The Nolan Day Centre is open from 8.30am to 4.30pm on weekdays, excluding bank holidays.


Care Options We Can Provide
Support For Companionship, Complex Care, Daily Respite Care, End of Life, Mental Healthcare, Nursing Dementia / EMI, Palliative, Personal care, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Huntington Disease, Parkinson's Disease.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia (EMI).
Dementia Behaviour Challenging Behaviour, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

The welfare, safety and happiness of residents, team members and visitors is our number one priority.  Our additional stringent measures are constantly reviewed to ensure we continue to meet Government and Public Health guidance, for everyone’s safety and wellbeing, whilst continuing to offer a comfortable and happy place to live, work and visit.

To keep up to date with our latest updates take a look at our website: https://www.ahcg.co.uk/useful-...

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Infection Prevention & Control (IPC) - Regulator’s Assessment
In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below.
Regulator: CQC
safe-tick Admission The provider assured the regulator that it was admitting people safely to the service.
safe-tick Policies The provider assured the regulator that its infection prevention and control policy was up to date.
safe-tick Premises The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises.
safe-tick Shielding The provider assured the regulator that it was using personal protective equipment effectively and safely.
safe-tick Staffing The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed.
safe-tick Testing The provider assured the regulator that it was accessing testing for people using the service and staff.
safe-tick Use of PPE The provider assured the regulator that it was using personal protective equipment effectively and safely.
safe-tick Visitors The provider assured the regulator that it was preventing visitors from catching and spreading infections.
View the provider’s latest Inspection Reports.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Yes
Contract
Windmill Lodge - Resident Agreement.doc
Our Building and Facilities

Each of Windmill Lodge’s spacious lounges has been intelligently designed to help and guide residents around their new home independently. Colour has been used carefully to help individuals living with cognitive impairment manage spatial awareness while specially chosen fabrics and furnishings provide a homely atmosphere.

Windmill Lodge boasts a stunning Cinema & Activities Room for residents to enjoy at their own pleasure. Television is a great way for residents to reminisce and encourages conversation, particularly when favourite films from the past are shown.

Residents can take advantage of the in-house Hair & Beauty Salon as and when they please. Windmill Lodge has a resident hairstylist who is available but we also welcome residents’ own stylists if preferred. Beauty treatments are also carried out and include manicures, pedicures and hand massages.


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
1 Mar 2023

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Bistro, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Cinema, Day Centre, Hairdressers, Library, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Scenic Views, Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Electronic Visitor Register.

Brochures
WML_LODGE BROCHURE.pdf

Our Photos

Description

Spacious bedrooms are furnished with an adjustable profiling bed, wardrobe, chest of drawers and flat-screen TV with a wireless internet connection and alert system to ensure communication to care staff is easily accessible. Each room comes complete with an en-suite wet room.


About Our Rooms
Number Of Rooms 100
Number Of Ensuite Rooms 205
We offer these types of ensuite rooms: Shower Rooms, WC and Basin, Wet Rooms.

Type Of Room
Single Room.

Room Features
Furnished.

Room Facilities
Alarm, Freeview TV, Internet Access, Telephone Point, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,170.00
Residential Dementia Fees From / Price Per Week £1,225.00
Nursing Dementia Fees From / Price Per Week £1,460.00

Funding Types
Local Authority Lancashire
Region North West
We Accept Self-Funding Clients Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Our energy usage is well maintained.

Activities Are So Important

Our in-house Activities & Wellbeing team is committed to making our residents’ home a happy and vibrant place to live by offering a fun-filled programme. Each day residents have the opportunity to participate in activities that inspire communication, social interaction, movement, reminiscence and more.

Our Activities & Wellbeing team builds strong relationships with our residents, tailoring activities to their preferences, hobbies and interests. They also arrange regular visits to parks, markets and shops in and around the local area as well as organised excursions to places of interest.


Our Photos

Timetables
WML.pdf

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Quiz Games, Reminiscence, Singing, Visiting Entertainment, Word Games.

Activities Outside Our Home
Local Tourist Attractions, Park, Shopping.
Our Pets

Please speak to the home manager.


Can You Bring Your Pet
No

Wilding’s Lane
Lytham St Annes
Lancashire
FY8 3RJ

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Requires Improvement
Responsive Good
Effective Requires Improvement
Inspection Reports
Last inspected 11th December 2023
Last rated 8th March 2024
Current Report

Windmill Lodge Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Windmill Lodge Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 26th April 2023
Transport
Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church.

Nearby Services
Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery.

Frequently asked questions about Windmill Lodge

Windmill Lodge was given an overall rating of "Requires Improvement" by the CQC in March 2024.
Windmill Lodge provides Nursing, Dementia and Respite care.
Windmill Lodge has 100 rooms.
Prices for Windmill Lodge start from £1,170.00 per week.
Windmill Lodge is owned by Athena Healthcare Group.
No. Windmill Lodge does not offer Residential care.
Yes. Windmill Lodge does offer Respite care.
Yes. Windmill Lodge does provide care for people with Dementia.
Windmill Lodge comes under Lancashire.
Windmill Lodge accepts NHS Continuing Healthcare clients.
Havina Mathews is the manager of Windmill Lodge.

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