Willowbrook View
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1 Barwell Avenue
Swindon
Wiltshire
SN1 7EY
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From |
£1,595.00
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| Regulator's Rating | Not Yet Rated |
Meet The Manager
Jane Edwards is Manager at Willowbrook View.
Having qualified in the early 1990s, much of my career was spent within the NHS, where I gained a wealth of experience in healthcare and leadership. Since the Covid pandemic, I have transitioned into the private sector, focusing particularly on elderly care — a field I find deeply rewarding.
I have a naturally inquisitive nature and a passion for history, which makes engaging with residents and learning about their life stories a true pleasure. I believe these stories and experiences are not only fascinating but also enrich our understanding of the people we care for, fostering deeper connections and more personalised care.
I am excited to join the Connaught Care Collection — a portfolio of six homes dedicated to delivering high-quality, compassionate care. I look forward to contributing my skills, experience, and enthusiasm to help create an environment where residents feel valued, respected, and truly at home.
Discover exceptional living at Willowbrook View, Swindon’s premier care home, offering tailored services including dementia care and residential care. Our mission is to provide residents with a luxurious and worry-free lifestyle, free from hidden or unexpected costs.
With our Connaught Complete Care package, everything is covered—from personalised, outstanding care to indulgent treatments in our spa and salon, engaging activities, and restaurant-quality dining. Plus, hospitality for both residents and visitors are included, ensuring complete transparency and peace of mind.
Willowbrook View
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Willowbrook View is working within the government guidelines to help protect its staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Air Filtration & Purification | We are using air filtration and/or air purification devices within our care setting. |
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Admission | The provider assured the regulator that it was admitting people safely to the service. |
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Our care home provides a telephone in some of our residents’ rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Our Building and Facilities |
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Indulge in a haven of comfort and care at Willowbrook View, our Wiltshire-based care home, where state-of-the-art facilities meet warm, welcoming spaces designed to enrich every moment of your stay. |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 1 May 2025 |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Bar / Pub, Bistro, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Beauty Salon, Chiropodist, Cinema, Coffee Shop, Gym, Hairdressers, Lift, Minibus, Spa. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Combined Heat & Power (CHP), Electronic Visitor Register, Individual Heating Controls, Reduce Plastic Use, Smart Home Remote Control. |
| Brochures |
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| CC_WILLOWBROOK_GENERIC_BRO_24.pdf |
| Our Photos |
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| Description |
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At Willowbrook View, every resident enjoys the comfort of a beautifully designed, spacious, and bespoke room, thoughtfully created to feel like home while offering the very best in modern living. Residents are invited to bring homely items, fmaily photographs and ornaments to make their rooms truly person centered. At Willowbrook View, every detail has been carefully considered to combine comfort, safety, and luxury in a setting that truly feels like home. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 83 |
| Number Of Ensuite Rooms | 83 |
| We offer these types of ensuite rooms: Shower Rooms, WC and Basin, Wet Rooms. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Balcony, Direct Garden Access, Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Air Conditioning, Balcony, Freeview TV, Internet Access, Private Patio, Safe, Secure Access, Telephone Point, Wifi. |
| Our Photos |
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Tailored offers for conversion to long stay from respite stays available one case by case basis.
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,595.00 |
| Residential Dementia Fees From / Price Per Week | £1,595.00 |
| Respite Fees From / Price Per Week | £1,745.00 |
| Funding Types | |
|---|---|
| Local Authority | Swindon Borough Council |
| Region | None specified |
| We Accept Self-Funding Clients | No |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Café
Lounge/Diner
Restaurant
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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Our vibrant community is alive with a myriad of activities and events carefully curated by our passionate teams, ensuring there’s something for everyone to relish. Embrace independence and freedom as you can opt in or out of as many or as few activities as you desire. |
| Our Photos |
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| Timetables |
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| Activity Planner - 15th September - 21st September (002).pdf |
| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
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Do you use motion sensors? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you use sensor taps to save water? | Yes |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an electric vehicle charging point? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you carry out projects that support wildlife? | Yes |
| Our Pets |
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We welcome well behaved animals, on leads, to visit our residents. Our Activities Team can also provide Pet Therapy dog visits. We frequently run animal therapy activities, where residents get to pet rabbits and even meet Desmond the Donkey in our garden! |
| Can You Bring Your Pet |
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| No |
| We Welcome |
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| Dogs, Others (subject to review). |
1 Barwell Avenue
Swindon
Wiltshire
SN1 7EY
Regulator: CQC
Not yet rated.
| Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site. |
| Places of Worship |
|---|
| Anglican Cathedral, Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Bank, Chemist, Church, Garden Centre, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
Frequently asked questions about Willowbrook View
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