St Cross Grange Care Home

St Cross Care Home has a robust Clinical Governance Framework in place to ensure high standards of safety and care.

The home operates with openness and transparency, working collaboratively with external stakeholders and local safeguarding teams.

All colleagues receive appropriate training relevant to their roles, ensuring they are fully equipped to deliver safe and effective care.

An independent quality consultant oversees the Clinical Governance Framework to provide objective insight and assurance.

The Director of Operations conducts regular provider visits, at least once a month, to maintain oversight and drive continuous improvement.

St Cross maintains staffing levels above the industry standard, ensuring residents receive supportive, personalised care and that team members are well-supported in their roles.

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Each day is yours. We can entertain you or you can entertain your friends and family in one of our comfortable lounges. There are no fixed visiting hours, so friends and family can come and see you at any time. Whether it’s relaxing in your own room, enjoying a chat and a glass of wine with friends before dinner, or taking a gentle stroll in the landscaped gardens – life at St Cross is what you want it to be.

You’ll also enjoy daily-changing menus of our restaurant-quality food, and an alcoholic drink with all main meals. Our chefs are able to cater for all your individual dietary requirements.

Come and see for yourself why we are so proud of our care home. Visit us any time for a cup of tea and a chat and we will show you around the home and introduce you to the people, who day in, day out, make this home flourish.

All of our rooms have been furnished by professional interior designers to reflect the peace and tranquillity of country living. They feature the highest standard of fixtures, fittings and fabrics.

Bedrooms at St Cross Grange offer you the ultimate in privacy, comfort and security.

Each room comes with an en-suite wet room with walk-in shower and a flatscreen television for your personal entertainment. Our rooms also benefit from a personal direct dial telephone system, allowing uninterrupted communication by family and friends direct to your room, and a 24-hour nurse call system.

Beds are electronically adjustable with multi-postural positioning. There is also a comfortable, complementary armchair, and space for additional medical equipment, should this ever be required.

All rooms are cleaned daily, with regular spot cleaning and rubbish removal. Linen and towels are provided as required, along with a personal laundry service. Personal belongings that make you feel at home are warmly encouraged, including small furnishings, paintings and photos.

We all know that keeping active is important – mental and physical stimulation is widely recognised as a way of improving general well-being. At St Cross, our Health & Wellness programme is specially designed to do just that.

Each week, our dedicated Health & Wellness team plans a programme for you that includes arts and crafts, various workshops, music, entertainment and gardening.

Indeed, many of the residents see living at St Cross Grange as an opportunity to develop a new skill or interest. The programme caters for a wide range of needs and abilities, so anyone can participate.

Pets are not allowed at St Cross Grange.