Silver Birch Care Home
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3 Europa Way
Ipswich
Suffolk
IP1 5DL
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Profile Strength |
Excellent 96%
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|---|---|
| Care Type | Care Home |
| Care Category | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,400.00 |
| Regulator's Rating | Good |
Meet The Manager
Yvonne Allison is General Manager at Silver Birch Care Home.
Yvonne is a registered nurse and has been involved in care for thirty years. Yvonne qualified as a nurse in 2003 and has worked in various care settings. She is passionate about leading the team at Silver Birch and prides herself in delivering outstanding care. Leading by example, her team receives her full support enabling them to deliver excellent care and support for residents.
As the General Manager of Silver Birch, Yvonne is responsible for the day-to-day running of this beautiful home and residents are provided with outstanding care.
Welcome to the new Silver Birch care home in Ipswich where we offer residents the chance to experience exceptional care in a luxury environment.
We provide residential, dementia, respite and nursing care in an inspiring, calm and beautiful environment. We are proud of what we have created here and, judging by the responses we have had from the wider community, we hope you will too.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Personal care. |
| Disability Support | Physical Disability, Walking Frame. |
| Medication | By Mouth. |
| Nursing Specialisms | Cancer, Diabetes, Epilepsy, Heart Disease, Liver Disease, Lung Disease, Multiple Sclerosis, Normal Pressure Hydrocephalus, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Challenging Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| Infection Control Initiatives in place | ||
|---|---|---|
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Air Filtration & Purification | We are using air filtration and/or air purification devices within our care setting. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals here. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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Our residential care rooms are based on the ground floor with some rooms having patio doors that open directly on to the beautifully landscaped gardens We offer a variety of activities and entertainment each day. You can get involved in them as much as you want to. These activities will give you companionship and opportunities for social activities. Our all-inclusive fee includes everything from exceptional care to private dining on special occasions, and newspapers, to use of our limousine. There are no hidden extras. This enables our residents and their families to plan ahead, without worrying about additional or unexpected charges. |
| Is Our Home Purpose Built |
|---|
| Yes |
| The Year Our Home Was Built |
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| 1 Oct 2020 |
| How Many Floors We Have |
|---|
| 3 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
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| Bar / Pub, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Cinema, Coffee Shop, Hairdressers, Lift, Minibus. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Individual Heating Controls, Reduce Plastic Use, Virtual Reality. |
| Our Photos |
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| Description |
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Our residential care rooms are based on the ground floor with some rooms having patio doors that open directly on to the beautifully landscaped gardens. Your own comfortable en-suite room with beautiful furniture and fittings like in a five- star hotel. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 75 |
| Number Of Ensuite Rooms | 75 |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Balcony, Direct Garden Access, Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Alarm, Balcony, Freeview TV, Internet Access, Safe, Secure Access, Tea and Coffee-making Facilities, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,400.00 |
| Nursing Fees From / Price Per Week | £1,500.00 |
| Residential Dementia Fees From / Price Per Week | £1,500.00 |
| Nursing Dementia Fees From / Price Per Week | £1,500.00 |
| Respite Fees From / Price Per Week | £1,500.00 |
| Funding Types | |
|---|---|
| Local Authority | Suffolk |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Café
Lounge/Diner
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
| Activities Are So Important |
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We offer a variety of activities and entertainment each day. You can get involved in them as much as you want to. These activities will give you companionship and opportunities for social activities. Your friends and family can visit you any time and; you can take them to our café or the Railway Tavern for a coffee or a drink at no extra cost to you. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park. |
| Can You Bring Your Pet |
|---|
| No |
3 Europa Way
Ipswich
Suffolk
IP1 5DL
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 7th December 2021 |
| Last rated | 7th January 2022 |
| Reports | |
| Registration Date | 1st October 2020 |
7th January 2022 | Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Garden Centre, Hospital, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Silver Birch Care Home
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