Richmond Village Willaston Care Home
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261 Crewe Road
Willaston
Willaston
Nantwich
CW5 6GX
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,600.00 |
| Regulator's Rating | Good |
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Meet The Manager
Nicky Vaughan is Home Manager at Richmond Village Willaston Care Home.
Nicky brings a wealth of experience, compassion and leadership to her new role as Care Home Manager at Richmond Villages Willaston.
Throughout her career, Nicky has specialised in supporting people living with complex conditions, including dementia, acquired brain injuries, autism, mental health conditions and neurological rehabilitation needs. She has also led projects focused on improving care standards, supporting providers to achieve stronger CQC outcomes and helping individuals regain independence and move back into community living.
As Care Home Manager at Richmond Villages Willaston, Nicky’s mission to create a warm, happy and supportive environment for residents, relatives and staff alike.
Since joining the village, Nicky says her favourite part of the role has been the variety each day brings, along with Richmond Villages’ commitment to both residents and staff wellbeing.
Richmond Villages Willaston is a purpose-built care village in South Cheshire, very carefully designed to support those living with dementia. Richmond Villages Willaston is not solely a dementia care setting. Alongside our specialist households, we provide outstanding residential, nursing, respite, palliative and end-of-life care within our 35-bedroom care home, welcoming individuals with a wide range of needs. This means that those living with more advanced stages of dementia can progress to a higher level of care without having to leave the grounds.
Inspired by a transformational approach to dementia care from the Netherlands, our philosophy is to support people to live as independently as possible for as long as possible.
Our model is quite different from traditional dementia care settings. For example, we create small households of six like-minded people who have shared interests. This can really help to maintain proactive and positive lifestyles.
Richmond Villages Willaston Bupa Care Home | Drone Highlights
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Convalescence, Daily Respite Care, End of Life, Learning Disability (ALD), Mental Healthcare, Nursing Dementia / EMI, Palliative, Personal care, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Richmond Village Willaston is working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Admission | The provider assured the regulator that it was admitting people safely to the service. |
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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Residents have access to dining rooms and lounges whilst on sunnier days the secure roof gardens can be enjoyed by all. The village facilities include an urban spa with treatment rooms, a nail bar, a hair salon as well as accessible landscaped gardens, sun terraces and a bistro/café bar. For younger visitors, there is a playground to make visiting more exciting; well-behaved pets are also welcome (though it's asked that they are kept on leads). |
| Is Our Home Purpose Built |
|---|
| Yes |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Hairdressers, Lift, Minibus, Therapy Room. |
| Our Garden |
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| Communal Garden, Communal Patio, Greenhouse, Private Garden(s), Seating, Secure Garden, Sensory Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Reduce Plastic Use. |
| Our Photos |
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| Description |
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All care home rooms are decorated by a team of specialist interior designers and feature electric profiling beds, a range of furniture, TV, telephone and Wi-Fi access. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 71 |
| Number Of Ensuite Rooms | 71 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
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| Separate Sitting Room, Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Freeview TV, Internet Access, Secure Access, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Dementia Fees From / Price Per Week | £1,600.00 |
| Funding Types | |
|---|---|
| Local Authority | Cheshire East |
| Region | North West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Café
Lounge/Diner
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
| Activities Are So Important |
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There’s lots for residents to enjoy and get involved with at Richmond Villages Willaston. Days are busy and engaging, with coffee mornings, flower arranging workshops, baking, music performances and much more. For relaxation there’s watching a favourite TV show, going for a stroll, reading quietly, or listening to the radio. The activities teams plan lots of activities, events and supported days out for residents to enjoy. |
| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Cinema, Garden Centre, Local Tourist Attractions, Park, Shopping, Theatre. |
| Our Pets |
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Please speak to the Village Manager for more information on the pet policy. |
| Can You Bring Your Pet |
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| No |
261 Crewe Road
Willaston
Willaston
Nantwich
CW5 6GX
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 12th January 2023 |
| Last rated | 24th February 2023 |
| Current Report |
|
| Historic Reports |
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| Registration Date | 8th April 2021 |
| Service Provider | Richmond Villages Operations Limited, LS5 3BF |
Richmond Village Willaston Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Methodist Church. |
| Nearby Services |
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| Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shops, Surgery. |
Frequently asked questions about Richmond Village Willaston Care Home
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