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Profile Strength
Excellent 98%
Care Type Care Home
Care Category Nursing | Dementia | Respite | Residential
Availability Yes
Regulator's Rating Not Yet Rated
Meet The Manager

Evan Arceo is General Manager - Potters Grange at Potters Grange.

Hello my name is Evan and I am a registered adult nurse and have been working in the Health and Social Care Industry for the last 11 years.

I have a wealth of knowledge and experience gained in different health and social care sectors including; Nursing and Residential Homes, Mental Health services, Research Centre and Hospital wards (A&E, Rehab unit, and haemodialysis).

I have always built a close and strong working relationship with residents, always thinking of them as an extension of my own family. I believe kindness and warmth should always be the centre of the care that we provide.

People may forget the things that you have said and done, but they will never forget how you made them feel.

I am very excited to lead the Potters Grange team and together we will deliver our care ethos by providing a non-judgemental, non-biased, person centred care to all residents.

Evan Arceo

Brand New - Bespoke Residential home with Nursing, quite like no other near Potters Bar.

Potters Grange is an Ardale home. We are a local family run business which has owned and managed care homes for more than 25 years. We have created Potters Grange to be a boutique home suitable for our own family members to live in.

We are not an anonymous ‘grey’ corporate care company and you will soon get to know us all. Our experienced leadership team is responsible for a small number of bespoke homes, so we can give each one our full support to deliver the highest quality care.


Potters Grange video tour
Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, Palliative, Personal care, Physiotherapy, Reablement, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Bariatric care, Cancer, Diabetes, Epilepsy, Heart Disease, Pain Management, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals here.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Yes
Contract
Ardale_Self_Funding_Contract_kHstP9n.docx
Our Building and Facilities

Potters Grange is made up of two small households of a maximum of ten people, that are known as Hadley and Aspen. So unlike other large care homes, Potters Grange really feels like 'Home from Home'.

We want you to enjoy a family like camaraderie with other residents, but with the privacy of your private bedroom, never too far away to pop back to.

Both households have a dining area with kitchen and a beautiful appointed lounge. Each lounge and dining room benefits from air conditioning, so eating and relaxing is always comfortable, even on the hottest of summer days. The ground floor lounge has easy access to the garden and dining terrace, with its water feature.


Is Our Home Purpose Built
Yes

The Year Our Home Was Built
1 Apr 2021

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Dentist, GP, Hairdressers, Lift, Minibus, Nutritionist, Optician, Overnight Guest Stay, Smoking Area.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access.

How 'Smart' Are We?
Electronic Visitor Register, Individual Heating Controls, Reduce Plastic Use.

Brochures
Potters-Grange-Residents-Handbook_Dec-2020-v14-1_2.pdf

Our Photos

Description

Your bedroom should be a sanctuary; the place where you always feel comfortable to be yourself. Potters Grange benefits from a range of rooms including those suitable for couples or companions. Whichever you choose, yours will be beautifully decorated, with custom designed fixtures and furniture from UK manufacturers.

These large ensuite bedrooms benefit from modern technology, including a large WiFi enabled Freeview TV, with the technology to keep you in touch with friends and family, as well as current affairs or your favourite soap.

Importantly your bedroom will also be fit for purpose, featuring a large ensuite wetroom and a Staff Call System, which enables you to call for assistance at a click of a button. Our electrically adjustable beds and range of mattress options guarantee the best chance of a good nights sleep.

Every room has its own character, with no two quite the same, but they are also a blank canvas for you to truly make your own. Pictures you love or photos which bring you happy memories will truly make your room yours.


About Our Rooms
Number Of Rooms 24
Number Of Ensuite Rooms 20

Type Of Room
Single Room.

Room Features
Direct Garden Access, Furnished, Garden View, Step Free Access.

Room Facilities
Alarm, Freeview TV, Internet Access, Private Patio, Secure Access, Sky/Cable TV, Tea and Coffee-making Facilities, Telephone Point, Wifi.

Our Photos
Description

Potters Grange maybe a new name to the care home sector but behind the name is a senior team with many years or nursing and care expertise.

We are currently handpicking a team made up from many disciplines, skills and backgrounds, because although Potters Grange is beautiful, it’s the staff within it which brings a home to life, giving it its distinct personality and vitality.


Our Team
Evan Arceo
Evan Arceo
General Manager - Potters Grange

Hello my name is Evan and I am a registered adult nurse and have been working in the Health and Social Care Industry for the last 11 years.

I have a wealth of knowledge and experience gained in different health and social care sectors including; Nursing and Residential Homes, Mental Health services, Research Centre and Hospital wards (A&E, Rehab unit, and haemodialysis).

I have always built a close and strong working relationship with residents, always thinking of them as an extension of my own family. I believe kindness and warmth should always be the centre of the care that we provide.

People may forget the things that you have said and done, but they will never forget how you made them feel.

I am very excited to lead the Potters Grange team and together we will deliver our care ethos by providing a non-judgemental, non-biased, person centred care to all residents.

Julie Morrison
Julie Morrison
Senior Receptionist / Administrator

Hello, call me Jools.

I previously worked at The Marbrook Centre in St Neots for the last five years which is a Neurological Rehab Centre before joining Potters Grange as Receptionist. I am here to support each and every resident and their families in any way I can.

Outside of work I enjoy my garden very much and love growing some vegetables and planting my pots. I live alone with my daughter and my gorgeous white long haired cat Bob who is a real character. I love eating out and meeting up with friends and big family get together are always a blast!

Joan Washington
Joan Washington
Senior Nurse

As a Senior Nurse, I am part of Potters Grange in house Nursing team, here so you can call on my skills to keep you well and prevent any unnecessary hospital visits.

Alice Davey
Alice Davey
Chef

As Chef at Potters Grange I am here to create the food you like, exactly how you like it.

Pauline Byrne
Pauline Byrne
Head Housekeeper

As Head Housekeeper for Potters Grange, I lead a team that prides its self on its high standards of cleanliness and attention to detail.

I have worked in housekeeping for around six and half years and enjoy it very much as I love to be around people.

Funding Types
Local Authority Hertfordshire
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Menu Pink tick icon MENU EDIT PG.PDF
Specialities Pink tick icon Private dining room
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.


Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Encouraging a high quality of life is at the heart of Potters Grange’s culture and ethos. Our Lifestyle Coordinators are dedicated to provide fun and engaging social calendars which will challenge your perceptions of life with care support. In addition, Potters Grange offers you the space to match your mood or interests; from keeping up your watercolour skills painting in the garden, to the best seat in the house in our Cinema Room, watching a favourite film or live sport. Our fun and aspirational activities calendar is not only for you, friends and families are very welcome to join in too.


Our Photos

Timetables
PGactivity_sheet.pub

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Exercise Class, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre.
Our Pets

Our pets are an extended part of our family and we love them dearly. Sadly it is not possible to let most pets live at Potters Grange but that doesn’t stop them visiting. 

We are very ‘dog friendly’, with a fresh bowl of water and the odd treat waiting for any thirsty four legged friends. 

As well as our regular Therapy Dog visitor, there will be many organised visits in and out of Potters Grange, to get close to a range of domestic animals and to keep connected with our county’s wildlife and farm animals.


Can You Bring Your Pet
Yes

We Welcome
Birds, Cats, Dogs, Horses, Others (subject to review), Rabbits, Reptiles.

Barnet Road
Potters Bar
EN6 2SJ

Regulator: CQC

Not yet rated.

Transport
Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church, Synagogue.

Nearby Services
Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Potters Grange

Potters Grange provides Nursing, Dementia, Respite and Residential care.
Potters Grange has 24 rooms.
Potters Grange is owned by Ardale.
Yes. Potters Grange does offer Residential care.
Yes. Potters Grange does offer Respite care.
Yes. Potters Grange does provide care for people with Dementia.
Potters Grange comes under Hertfordshire.
Potters Grange accepts Local Authority clients.
Potters Grange accepts NHS Continuing Healthcare clients.
Evan Arceo is the manager of Potters Grange.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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