Countess Gardens
Crieff
Perth and Kinross
PH7 3DP
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,700.00 |
| Regulator's Rating | Good |
Margaret Ann Gavin is Home Manager at Oakbank Care Home.
I am an experienced Care Home Manager with over 30 years of experience working across a variety of health and social care sectors. Throughout her career, she has developed extensive knowledge in delivering high-quality, person-centred care and leading successful care teams.
I am passionate about supporting older people to live fulfilling, meaningful lives while maintaining their dignity, independence, and individuality. Her commitment to excellence, compassionate leadership, and dedication to resident well-being are at the heart of everything I do.
Located down Alligan Road in Crieff, Scotland Oakbank Care Home is a brand new-purpose built luxury home that enjoys the benefit of rural living whilst enjoying the modern comforts that the home has to offer. Within our traditional Scottish market town in Perth and Kinross the residents can admire Perthshire’s stunning scenery.
It offers luxurious accommodation for 70 residents and provides personalised residential care, dementia care, nursing care, palliative care, and respite care, all delivered by a team of professionals who are passionate about the well-being of others.
At Oakbank Care Home, we focus on building relationships with our residents. There is something for everyone here at Oakbank Care Home, from arts & crafts to watching movies, or exploring our wonderful garden.
With lots of time spent with our residents we learn a lot about each one and therefore encourage them to take part in as many hobbies or activities as they can during their stay. Residents can spend their days engaging in conversations within our cosy cafe whilst enjoying a warm beverage or get involved in a pampering session in our on-site hair salon. Oakbank Care Home is committed to providing a range of experiences, making sure everyone is happy and content.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Emergency Care, End of Life, High Dependency, Palliative, Personal care. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection. |
| Nursing Specialisms | Bariatric care, Cancer, Cerebral Palsy, Crohns, Crohn's Disease, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Liver Disease, Lung Disease, Multiple Sclerosis, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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At Oakbank Care Home, the safety and well-being of our residents is at the heart of everything we do. We achieve this through: Person-Centered Risk Assessments - Individual risk assessments are completed and regularly reviewed. Care plans are tailored to each resident's needs, preferences, and abilities.Risks relating to falls, mobility, nutrition, skin integrity, medication, and health conditions are closely monitored. Safeguarding - All staff receive safeguarding training and understand their responsibility to protect residents from harm, abuse, neglect, or exploitation. Any concerns are reported immediately and managed in line with safeguarding procedures. Safe Staffing and Training - Appropriate staffing levels are maintained 24 hours a day. Staff receive ongoing training in areas including moving and assisting, infection prevention and control, medication administration, dementia care, first aid, fire safety, and safeguarding. Staff competency is regularly assessed to ensure safe practice. Medication Safety - Medicines are stored, administered, and disposed of safely. Regular audits are completed to ensure compliance with best practice. Residents are supported to understand and participate in their medication management where appropriate. Infection Prevention and Control - High standards of cleanliness are maintained throughout the home. Hand hygiene and the use of personal protective equipment (PPE) are promoted. Outbreak management procedures are in place to protect residents and staff. Falls Prevention - Residents are assessed for falls risk and appropriate support measures are implemented. Mobility aids are checked regularly and used correctly. The environment is kept free from hazards and well-lit to reduce risks. Health and Wellbeing Monitoring - Residents' physical and mental health are monitored regularly. Strong relationships are maintained with local healthcare professionals, including GPs, district nurses, pharmacists, and allied health professionals. Any changes in health are identified and acted upon promptly. Safe Environment - Regular health and safety checks are completed. Fire safety systems are tested and maintained. Equipment is serviced and inspected in accordance with regulations. Emergency procedures are in place for incidents such as power failures, severe weather, or loss of utilities. Supporting Independence - Residents are encouraged to remain as independent as possible while receiving the support they need. Choice, dignity, privacy, and respect are promoted in all aspects of care. Listening and Learning - Resident and family feedback is actively sought and acted upon. Incidents, accidents, complaints, and near misses are reviewed to identify learning opportunities and improve safety. Quality assurance audits are carried out regularly to ensure high standards of care. At Oakbank Care Home, keeping residents safe means not only protecting them from harm but also supporting them to live fulfilling, meaningful lives in a warm, caring, and secure environment. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
| Our Building and Facilities |
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The gardens at Oakbank Care Home have beautiful landscape views and are perfect for a relaxed stroll. We have three patio areas and a central circular feature for residents to walk around. Those who love gardening or nature can get involved in many gardening activities. In the warmer months, our residents also have the opportunity to socialise and dine outside, truly embracing the nature around us. Our on-site hairdressers and salon at Oakbank give our residents a place to go to look and feel their best, allowing them to relax and enjoy a well-deserved pampering session. Whether it's a simple touch-up or a style transformation, our team of professionals is dedicated to going above and beyond, making sure that all our residents leave feeling beautiful and confident. We’re lucky enough to provide our residents with a large celebration and cinema room that opens onto a balcony overlooking the front of the home. Our residents can relax in a cosy chair and watch a beloved film alone, in the company of a loved one or a fellow resident. This is highly beneficial for their mental health, concentration and memory. We can assure you there is something to captivate everyone's interest with our wide collection of films. Use this simple booking form to learn more about this brand-new, stylish Scottish care home with a personal visit. |
| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 11 Jun 2024 |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Cinema, Hairdressers, Library, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Reduce Plastic Use. |
| Brochures |
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| Oakbank 8pp Brochure FINAL COPY to be used 14.11.24.pdf |
| Our Photos |
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| Description |
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All 70 of Oakbank Care Home's bedrooms are beautifully designed to provide a comforting and private environment for each resident. Each room is equipped with contemporary furnishings, modern amenities, en-suite bathrooms, flat-screen televisions, high-speed internet, and up-to-date nurse call systems.
At Oakbank Care Home, we truly believe that every detail, big or small, contributes to our residents' well-being. We make sure their space is not only comfortable and safe but also a reflection of their true identity. Find out more by visiting Crieff's newest care home. |
| About Our Rooms | |
|---|---|
| Number Of Ensuite Rooms | 70 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Freeview TV, Internet Access, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,700.00 |
| Funding Types | |
|---|---|
| Local Authority | Perth & Kinross |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
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|---|---|
| Dining Locations |
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| Dining Styles |
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| Hospitality |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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At Oakbank Care Home, we think it's essential to encourage all of our residents to get involved in new activities and unleash their creativity in more ways than one. We provide a supportive community for all, boosting confidence alongside new opportunities for residents to express their creativity amongst the company of others. Each session is personalised to cater to the individual's interests, with the goal of inspiring and motivating those who choose to participate. We are proud to offer a sensory room within Oakbank Care Home, dedicated to enlightening the senses of those with conditions such as cerebral palsy, visual and hearing impairments and dementia. The coloured lights in the dark room, soft music and objects, and distinctive sounds make up the room. Our sensory room provides our residents with a relaxing environment, as well as helping the development of communication skills and improved focus.
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| Our Photos |
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| Timetables |
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| Caraway A1 Acitivies Examples.pdf |
| Activities At Home |
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| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Music Entertainment, Painting, Reminiscence, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
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Do you use motion sensors? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Is your boiler less than 15 years old? | Yes |
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Do you have an electric vehicle charging point? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you carry out projects that support wildlife? | Yes |
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Do you compost? | Yes |
| Our Pets |
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Please speak to the home manager. |
| Can You Bring Your Pet |
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| No |
Countess Gardens
Crieff
Perth and Kinross
PH7 3DP
Autumna uses the Care Inspectorate's combined grading data which combines information from their new quality framework evaluations and their previous quality inspection methodology. If no recent rating has been awarded, an older rating from a previous inspection will be displayed.
| Category | Rating |
|---|---|
| Overall | Good |
| Wellbeing | Good |
| Care and Support | Good |
| Environment | Good |
| Staff | Good |
| Management | Good |
| Read More | https://www.careinspectorate.scot/find-care/search-for-care/care-services/CS2025000047/ |
| Report Published | 19th November 2025 |
| Registration Date | 6th February 2025 |
| Transport |
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| Bus Stop nearby, Car Park. |
| Places of Worship |
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| Catholic Church. |
| Nearby Services |
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| Church, Golf Club, Park, Pub, Restaurant, Shops. |
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