Loveday Abbey Road
41 Abbey Road
London
NW8 0AA
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Profile Strength |
Excellent 97%
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|---|---|
| Care Type | Care Home |
| Care Category | Nursing | Dementia | Respite | Residential |
| Availability | Yes |
| Weekly Prices From | £3,000.00 |
| Regulator's Rating | Outstanding |
Meet The Manager
Natalie Morris is General Manager at Loveday Abbey Road.
As General Manager of this beautiful residence, I am dedicated above all to cherishing and supporting our Members and their loved ones in every way possible.
Our dedicated and professional team at Loveday Abbey Road are not only exceptionally kind and caring, but also consistently go above and beyond to make sure that every individual residing in one of our tailormade suites enjoy the utmost support in living their lives to the full on a daily basis.
Loveday is justly viewed as a world-class provider of tailored, compassionate care for people living with dementia and I am very proud of the vibrantly happy environment we create for all our Members – not to mention the daily sense of joy, engagement and relaxation provided by delicious food, wonderful, tailormade entertainment and superlative attention to every detail.
We very much look forward to welcoming you soon.
About Us
As one of London’s finest residential areas, St John’s Wood is home to internationally renowned hospitals such as The Wellington. It is also no distance from the fragrant rose gardens, open-air summer theatre and manicured green spaces of Regent’s Park.
Benefiting from the thoughtful senior design and painstaking emphasis on smarter living which our Members and their loved ones can count on in every Loveday residence, you can rest assured that Loveday Abbey Road incorporates every element you would expect in one of our residences, from comfortable informal lounges and air circulation technology to a hair salon, hydro-spa and sensory activity room.
One of Loveday Abbey Road’s most charming features is the large dining room with adjacent private dining room, which opens up invitingly via elegant French doors onto our world-class, carefully researched and designed sensory garden to the rear, created to guarantee Members the opportunity to exercise, dine or simply relax year-round in an outdoor setting.
Depending on preference, Members can select suites overlooking the animation of Abbey Road or the serene calm of the sensory garden.
Videos and Virtual Tours
Loveday Abbey Road
Care
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Convalescence, Daily Respite Care, End of Life, High Dependency, Independent Living, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository. |
| Nursing Specialisms | Cancer, Crohn's Disease, Crohns, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Posterior Cortical Atrophy, Stroke, Traumatic Brain Injury, Ulcerative Colitis. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Violent Behaviour, Wandering . |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Infection Control (S.A.F.E.)
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Our successful navigation of the Covid pandemic has been supported by the implementation by a proactive range of staff infection and property controls. Each new Loveday property has undergone a thorough infection control and pandemic audit. Each home benefits from the development of a detailed virus infection plan which includes but not limited to, indoor air quality protocols, a robust sanitizing and disinfecting regime, surface finishes, staff and visitor management, diagnostics, the early identification of symptoms and specific quarantine units. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Air Filtration & Purification | We are using air filtration and/or air purification devices within our care setting. |
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Infection Screening | We are using technology to screen for infections & monitor symptoms. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Admission | The provider assured the regulator that it was admitting people safely to the service. |
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Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
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Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. |
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Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
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Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| To view the provider’s latest Inspection Reports, Click here. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals here. |
Provider Newsfeed
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on FacebookAdmission Criteria
| Minimum Age |
|---|
| 65 |
| LGBTQ Welcome |
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| Yes |
Building and Facilities
| Our Building and Facilities |
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The Loveday Building & Design Standards always take into account all statutory and regulatory controls related to town planning, building control, fire regulations, health and safety and CQC registration and inspection. We continually work hard to research and develop innovative and leading cutting edge design features, no only to provide the safest possible living environments, but also to create delightful homes where members thrive and which their families look forward to visiting. |
| Is Our Home Purpose Built |
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| No |
| How Many Floors We Have |
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| 5 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Beauty Salon, Chiropodist, Chiropractor, Cinema, Coffee Shop, Day Centre, Dentist, GP, Gym, Hairdressers, Hydrotherapy Pool, Library, Lift, Minibus, Nutritionist, Optician, Physiotherapy, Smoking Area, Therapy Room. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Scenic Views, Seating, Secure Garden, Sensory Garden, Vegetable Plot, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Electronic Visitor Register, Individual Heating Controls, Reduce Plastic Use, Smart Home Remote Control. |
| Our Photos |
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Rooms
| Description |
|---|
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Loveday Abbey Road is finished to the highest possible standards and designed for ease of living in everyway possible. Situated across five floors, 26 en suite rooms come in an enticing range of sizes and styles with attractive views over either bustling Abbey Road or our peaceful sensory garden. Our aim is to meet each members need and we are happy to adapt each room to match care specific requirements. Members have the opportunity to request their own designer or to enjoy our own subtle design plans. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 26 |
| Number Of Ensuite Rooms | 26 |
| We offer these types of ensuite rooms: Shower Rooms, Wet Rooms. | |
| Type Of Room |
|---|
| Single Room, Studio. |
| Room Features |
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| Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Air Conditioning, Alarm, Balconet, Catch up TV, Freeview TV, Internet Access, Safe, Secure Access, Sky/Cable TV, Telephone Point, Wifi. |
| Our Photos |
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Meet our Team
| Description |
|---|
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We treasure the exceptional work, dedication, loyalty and commitment demonstrated daily by our people and recognise the immeasurable impact this has on our Members’ happiness and health. |
| Our Team |
|---|
Natalie MorrisGeneral ManagerAs General Manager of this beautiful residence, I am dedicated above all to cherishing and supporting our Members and their loved ones in every way possible. Our dedicated and professional team at Loveday Abbey Road are not only exceptionally kind and caring, but also consistently go above and beyond to make sure that every individual residing in one of our tailormade suites enjoy the utmost support in living their lives to the full on a daily basis. Loveday is justly viewed as a world-class provider of tailored, compassionate care for people living with dementia and I am very proud of the vibrantly happy environment we create for all our Members – not to mention the daily sense of joy, engagement and relaxation provided by delicious food, wonderful, tailormade entertainment and superlative attention to every detail. 
Lisa NicholsMembership ManagerLisa’s role at Loveday is centred around Membership services, handling any enquiries from Members and their loved ones surrounding the Day Club, Loveday Residences, Respite or Loveday at Home. |
Fees
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £3,000.00 |
| Nursing Fees From / Price Per Week | £3,000.00 |
| Residential Dementia Fees From / Price Per Week | £3,000.00 |
| Nursing Dementia Fees From / Price Per Week | £3,000.00 |
| Respite Fees From / Price Per Week | £3,249.99 |
| Funding Types | |
|---|---|
| Local Authority | Westminster |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
Food (Choice Dining)
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Café
Lounge/Diner
Restaurant
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| Dining Styles |
A la Carte
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Menu |
LD 207 - Kensington_Example_Menu[10744].pdf
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| Specialities |
Lovedays award winning culinary team is supported by expert nutritionists, sommeliers, and restaurateurs, who design a well-balanced, highly nutritious, and pleasurable menus tailored around the health and dietary requirements each member.
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Room Service
A critical component for good health.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
Activities
| Activities Are So Important |
|---|
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A highly innovative, evidence based activities schedule designed around five elements to ensure each member lives everyday well, it has been created in collaboration with the University of West London's Gellar Institute of Ageing and Memory. Activities ranging from art to language, music and story telling to help improve their interactions, mood, mobility, developed around individual hobbies, interested and insights from home assessments and lifestyle interviews. Thanks to Abbey Roads brilliant design, members can enjoy activities in other areas of the residence including the beautiful garden. |
| Our Photos |
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| Timetables |
|---|
| Loveday Sample Week.pdf |
| Activities At Home |
|---|
| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Pilates, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Activities Outside Our Home |
|---|
| Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
Pets
| Our Pets |
|---|
|
Please speak to the home manager. |
| Can You Bring Your Pet |
|---|
| Yes |
| How We Help With Your Pet |
|---|
| Feeding, Sanitation, Walking. |
| We Welcome |
|---|
| Cats, Dogs. |
Map
41 Abbey Road
London
NW8 0AA
Regulator Ratings
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Outstanding |
| Safe | Good |
| Well Led | Outstanding |
| Caring | Outstanding |
| Responsive | Outstanding |
| Effective | Outstanding |
| Inspection Reports | |
| Last rated | 17th April 2020 |
| Registration Date | 6th September 2018 |
Amenities
| Transport |
|---|
| Bus Stop nearby, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Cathedral, Anglican Church, Buddhist Temple, Catholic Church, Gurdwara Temple, Methodist Church, Mosque, Synagogue. |
| Nearby Services |
|---|
| Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
