Bishops Cleeve Care Home.
Ruby Avenue
Bishops Cleeve
Bishop’s Cleeve
Cheltenham
GL52 7ZN
|
Profile Strength |
Excellent 100%
|
|---|---|
| Care Type | Care Home |
| Care Category | Dementia | Respite | Residential |
| Availability | Yes |
| Weekly Prices From | £1,250.00 |
| Regulator's Rating | Not Yet Rated |
Meet The Manager
Stacey Lewis is The Home Manager at Bishops Cleeve Care Home..
“I feel privileged to lead the team in this stunning new Care Home in Bishop’s Cleeve, the standard of our facilities is second-to-none. My passionate, dedicated Colleagues are as committed as I am to deliver high-quality care. Our priority is ensuring Residents feel safe, supported and cherished.
“We’re lucky to have access to exceptional care technologies, as well as beautiful spaces to host our activities and social events. We intend to be at the heart of the village community, providing a welcoming place for local people to come to socialise, attend meetings and create friendships. We’re lucky to have gorgeous, spacious lounges to play host to our friends and neighbours, and we welcome the chance to provide a vital resource to the community.”
About Us
Welcome to Bishop’s Cleeve Care Home in Bishop’s Cleeve, a luxury haven located just four miles from Cheltenham. Our newly built, state-of-the-art residence is situated on the edge of this picturesque Cotswold village, with glorious views of Cleeve Hill. Visitors can easily reach us from the M5, and there is a local bus stop just a few minutes’ walk away.
We support Residents who need different levels of care, including those living with dementia. By creating an active, vibrant environment within the Home, we can help Residents enjoy meaningful, positive experiences every day. We’re also building close connections with the friendly village community, providing spaces for local groups to meet, hosting public events and operating a community coffee shop.
Videos and Virtual Tours
Bishops Cleeve Care Home
Care
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Learning Disability (ALD), Personal care, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Electronic Medication Management. |
| Nursing Specialisms | Depression, Pain Management, Parkinson's Disease, Prader Willi Syndrome. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Infection Control (S.A.F.E.)
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
Wearing PPE, regular testing with Lateral Flow Tests, visitors must wear masks on site |
||
| Infection Control Initiatives in place | ||
|---|---|---|
 |
Independent Assessments | We have been independently assessed in our approach to infection control. |
|
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
|
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
|
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
|
Admission | The provider assured the regulator that it was admitting people safely to the service. |
|
Policies | The provider assured the regulator that its infection prevention and control policy was up to date. |
|
Premises | The provider assured the regulator that it was promoting safety through the layout and hygiene practices of the premises. |
|
Shielding | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
|
Staffing | The provider assured the regulator that it was making sure infection outbreaks can be effectively prevented or managed. |
|
Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
|
Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
|
Visitors | The provider assured the regulator that it was preventing visitors from catching and spreading infections. |
| To view the provider’s latest Inspection Reports, Click here. | ||
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
|
|||||
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals here. |
Provider Newsfeed
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on FacebookAdmission Criteria
Building and Facilities
| Our Building and Facilities |
|---|
|
As a newly built Home, Bishop’s Cleeve has an exceptional standard of décor throughout. Residents are welcome to bring their favourite pieces of furniture and belongings to personalise their en-suite bedrooms. Each room is fitted with a sensor monitoring system for peace of mind. The communal areas are spacious and luxurious, and there’s a multipurpose social room for activities, cinema nights, family dining and community meetings. |
| Is Our Home Purpose Built |
|---|
| Yes |
| How Many Floors We Have |
|---|
| 2 |
| Communal Rooms |
|---|
| Activities Room, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Hairdressers, Library, Lift. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
|---|
| Combined Heat & Power (CHP), Individual Heating Controls, Reduce Plastic Use, Solar Panel Heating. |
| Brochures |
|---|
| Bishops Cleeve Image Gallery.pdf |
| Our Photos |
|---|
Rooms
| Description |
|---|
|
Each of our en-suite wet room bedrooms is decorated to the highest standard, offering Residents the chance to enjoy pure comfort and tranquillity. Our dedicated team embraces person-centred care, empowering Residents to live the life they choose while taking care of all their wellbeing needs. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 64 |
| Number Of Ensuite Rooms | 64 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Garden View. |
| Room Facilities |
|---|
| Telephone Point. |
| Our Photos |
|---|
Meet our Team
| Description |
|---|
|
Our experienced and thoughtful staff team are at the heart of the home. We always go the extra mile to ensure all of our residents’ stay is comfortable and enjoyable. We are also committed to our staff by continually developing them to to preserve and maintain the dignity, individuality and privacy of everyone we care for within a warm and caring atmosphere |
| Our Team |
|---|
Stacey LewisThe Home Manager“I feel privileged to lead the team in this stunning new Care Home in Bishop’s Cleeve, the standard of our facilities is second-to-none. My passionate, dedicated Colleagues are as committed as I am to deliver high-quality care. Our priority is ensuring Residents feel safe, supported and cherished. 
Shaun CliffordDeputy ManagerI am incredibly proud to be the Deputy Manager of Bishops Cleeve Care Home. It's a beautiful new Home full of love, life and amazing residents. The chance to work with the Home Manager Stacey was one that I simply couldn't turn down. 
Martin WildCustomer Relations ManagerMartin has more than 30 years experience in dealing with Customers. He has managed businesses across Europe, The Middle East and Africa. This experience of dealing with multiple cultures gives him a unique understanding of and appreciation for people. He also has personal care experience having cared for his own Mother after her diagnosis with Alzheimer's Disease. 
Dr Sanjeev Kanoria (MBBS, FRCS, MBA, PhD)Owner and ChairmanSanjeev is a doctor, scientist and entrepreneur. A liver transplant surgeon who has worked at some of the best liver transplant centres internationally, Sanjeev received a category 1 PhD from University College London, for seminal work in reducing liver injury. He has published numerous scientific papers on liver transplant and robotics in major scientific journals and was an invited author for the chapter on liver diseases in the oldest and most well-known textbook for surgery, the Bailey & Love surgery textbook, read by thousands of surgical students around the world.Sanjeev received an MBA from London Business School and worked at McKinsey & Co in London. Along with his wife, Sanjeev is the owner and Co-Founder of Advinia Health Care Ltd with 3,300 care home beds in the UK providing high quality care to those living with dementia, or needing nursing care, and providing employment to more than 3,000 people. 
Mark CashCEOAs C.E.O. Mark provides strategic leadership and empowerment to Colleagues working across all Advinia’s Care Homes, and also to the company’s specialist support teams, so that we are able to provide the best possible person-centred care for Residents living with us.After struggling to help his great-aunt find an appropriate care home in the early 2000s, Mark left a senior corporate role of 20 years to use his management experience and expertise to try and make a contribution to elderly care in the UK. Mark is passionate about ensuring that each and every Resident receives high-quality, compassionate care in all Advinia Care Homes.Having previously worked for Sunrise Senior Living and Care UK, Mark has more than 15 years of senior leadership experience in the care sector. |
Fees
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,250.00 |
| Residential Dementia Fees From / Price Per Week | £1,300.00 |
| Respite Fees From / Price Per Week | £1,350.00 |
| Funding Types | |
|---|---|
| Local Authority | Gloucestershire |
| Region | South West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Food (Choice Dining)
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Café
Restaurant
|
| Dining Styles |
A la Carte
Hot Trolley
Room Service
|
| Hospitality |
Guests are welcome for dinner (Covid permitting)
|
| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
4 Star Rated by UK Food Standards. We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
Activities
| Activities Are So Important |
|---|
|
We have a library, sensory areas and a quiet space for relaxation and family visits. The outdoor space is stunning, with our terrace and patio areas leading to beautiful, landscaped gardens. Residents can enjoy watching nature and taking in the sensory stimulation outdoors, where there is plenty of seating available. It’s also the perfect place for a stroll, and green-fingered Residents are welcome to do light gardening. |
| Our Photos |
|---|
| Timetables |
|---|
| Bishops Cleeve Activity Example.pdf |
| Activities At Home |
|---|
| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Exercise Class, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
Pets
| Our Pets |
|---|
|
Please speak to the home manager. |
| Can You Bring Your Pet |
|---|
| Yes |
| How We Help With Your Pet |
|---|
| Feeding, Walking. |
| We Welcome |
|---|
| Dogs. |
Map
Ruby Avenue
Bishops Cleeve
Bishop’s Cleeve
Cheltenham
GL52 7ZN
Regulator Ratings
Regulator: CQC
Not yet rated.
Amenities
| Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church, Methodist Church, Mosque, Synagogue. |
| Nearby Services |
|---|
| Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
