Drumconner Bournemouth
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20 Poole Road
Bournemouth
Dorset
BH4 9DR
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
Meet The Manager
Hannah-Ruth Guyan is Manager at Drumconner Bournemouth.
Drumconner Care Home is a nursing home in the area of Bournemouth, that can accommodate just over 35 residents - it has a 'Good' rating from the CQC. Drumconner Care Home also offers the following short stay services: respite care and reablement support.
At Drumconner the residents are at the heart of everything we do. We are committed to providing a safe and comfortable environment and focused on wellbeing and safety, enriching the lives of residents. We are proud of our excellent reputation for providing outstanding care, and most importantly, caring about the personal needs of each resident. We stand by the ethos that each resident will be treated as the unique person they are, respecting their right to dignity and privacy and enabling them to lead as fulfilled a life as possible, ensuring their care needs are tailored accordingly.
Residents choose Drumconner knowing they are in a safe and caring environment with a professional team passionate about providing a good quality of life, delivering person-centered care and living life to the full.
If you would like more information about Drumconner or would like to arrange a visit, please contact us. We are always happy to help answer any further questions you may have.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Complex Care, Convalescence, Emergency Care, End of Life, Palliative, Personal care, Physiotherapy. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Electronic Medication Management, Injection, Suppository. |
| Nursing Specialisms | Cancer, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Pain Management, Parkinson's Disease, Stroke, Traumatic Brain Injury. |
| Type Of Dementia | Mild Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Drumconner Bournemouth is working within the government guidelines to help protect its staff and clients. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Connectivity for resident testing, monitoring & communications |
|---|
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
|---|
| 18 |
| LGBTQ Welcome |
|---|
| Yes |
| Our Building and Facilities |
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Our elegant and brick-built villa provides a luxury, elegant and spacious home is located in the leafy area of Westbourne, Bournemouth originally opened by Sir Thomas Lees in 1988 boasting a rich history whilst retaining many of its original and architectural features with its stunning grand staircase and ballroom. With ample parking and great transport links Drumconner Bournemouth is a historic building which has a country manor feel with award-winning gardens designed by a local company. The elegant and beautifully appointed lounges offer a welcoming and comfortable place to relax, read, listen to music or meet and chat with family and friends. As one of the most popular areas in the home the lounges hosts art classes, exercise sessions, talks, entertainers and numerous other activities offered by our dedicated activities team. Our in-house hairdressing salon ensures hairdressing manicures, therapies and treatments and pamper sessions are offered weekly to both residents and guests. |
| Is Our Home Purpose Built |
|---|
| No |
| How Many Floors We Have |
|---|
| 2 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Activities Room, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Assisted Bathroom, Chiropodist, Dentist, GP, Hairdressers, Physiotherapy, Smoking Area. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Sensory Garden, Wheelchair Friendly Access. |
| Our Photos |
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| Description |
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There is a combination of original and spacious new rooms offering a choice of bright light and elegant accommodation of varying sizes many with either a private patio, or leafy garden views offering high levels of interior finish. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 37 |
| Number Of Ensuite Rooms | 35 |
| We offer these types of ensuite rooms: Bathroom with Bath, Shower Rooms, WC and Basin, Wet Rooms. | |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Direct Garden Access, Furnished, Garden View, Step Free Access. |
| Room Facilities |
|---|
| Freeview TV, Internet Access, Private Patio, Telephone Point, Wifi. |
| Our Photos |
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| Funding Types | |
|---|---|
| Local Authority | Bournemouth, Christchurch and Poole |
| Region | South West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
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| Dining Styles |
A la Carte
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
|
To ensure our residents and their families are kept busy, happy and stimulated, we offer a wide range of regular social activities and a full annual events programme, to name but a few: concerts performed by local musicians, celebration events, birthday parties, fund raising, summer family barbeque, get-togethers and vintage teas, talks, poetry reading and so much more. Our dedicated entertainment and activities team organise a wide range of shared hobbies such as gardening, home cooking, film shows and traditional board games and opportunities to use new skills with the use of iPad and Zoom and stay in touch. |
| Activities At Home |
|---|
| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Religious Services, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Garden Centre, Local Tourist Attractions, Park, Pub. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Partial |
|
Are your windows double glazed? | Partial |
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Is your boiler less than 15 years old? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you carry out projects that support wildlife? | Yes |
20 Poole Road
Bournemouth
Dorset
BH4 9DR
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
| Inspection Reports | |
| Assessment Date | 7th January 2025 |
| Published Date | 31st January 2025 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 4th January 2011 |
| Service Provider | Drumconner Homes (Bournemouth) Limited, BN1 5NP |
Drumconner Bournemouth Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park. |
| Places of Worship |
|---|
| Methodist Church. |
| Nearby Services |
|---|
| Chemist, Church, Library, Local Walks & Bike Rides, Post Office, Pub, Shops. |
Frequently asked questions about Drumconner Bournemouth
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