Downs View Care Centre

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Profile Strength
Excellent 93%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,135.00
Regulator's Rating Inadequate
Meet The Manager

Amanda Timms is the Manager at Downs View Care Centre.

Amanda has worked for Coate Water Care since 2008. Amanda has a Level 5 management of health and social care

Amanda says
"I am very proud of my staff team who go above and beyond their roles to enhance the lives of the people we care for. I love the interaction with my residents and their families


We work tirelessly to create a welcoming environment for residents and their families and our dedicated team of experienced carers, nurses and support staff are guardians of a highly professional care setting. Testament to Coate Water Care’s exceptionally high standards is the fact that we were voted National Care Association Member of the Year 2019.


“We will strive to build a reputation as an exemplary care home where residents and visitors really feel ‘at home’ as soon as they step through the door. We would be delighted to show you around a luxury home we’re all proud of in our quiet corner of Swindon

Welcome to Downs View Care Centre. Coate Water Care have worked tirelessly to create a homely environment at Downs View and our dedicated team of experienced carers, nurses and support staff are the guardians of a highly professional care setting. We are proud of our reputation as an exemplary care home where residents and visitors really feel ‘at home’ as soon as they step through the door. We would be delighted to show you around a home we’re all proud of in our quiet corner of Wiltshire.

Coate Water Care operate electronic care planning and medication administration systems. This gives relatives peace of mind that everything is being managed as it should be and that care planning and care delivery achieve the highest possible standards.

Coate Water Care invest heavily in staff training and development. We encourage and support staff to progress within the company. We achieved National Care Association “Member of the Year” in 2019, partly due to our staff training and development programmes


Care Options We Can Provide
Support For End of Life, High Dependency, Mental Healthcare, Personal care.
Disability Support Hearing Impairment, Physical Disability, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Nursing Specialisms Bariatric care, Diabetes, Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Challenging Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals here.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
40

LGBTQ Welcome
Yes
Our Building and Facilities

Sensory Garden provides residents with peaceful outdoor stimulus. There is nothing quite like an English country garden and Downs View’s Sensory Garden has been especially designed to help people with dementia enjoy the nation’s great pastime. This stimulating outdoor space with shaded areas and non-slip soft flooring gives residents the opportunity to experience the sights, sounds and smells of colourful flowers, scented plants, aromatic herbs, water features and wind chimes. It has even got its own Pets Corner and aviary.

The design and décor, both internal and external, reflected evidenced-based best practice standards for creating an environment that supported people living with dementia and memory impairments.


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Lift, Smoking Area.

Our Garden
Communal Garden, Communal Patio, Scenic Views, Seating, Sensory Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Individual Heating Controls.

Brochures
Brochure.pdf Coate Water Care Brochure.pdf

Our Photos

Description

Downs View offers a range of bespoke single and double rooms with en-suite facilities. We encourage residents to decorate their rooms with cherished family photos and keepsakes to make them feel at home.


About Our Rooms
Number Of Rooms 51
Number Of Ensuite Rooms 43

Type Of Room
Double Room, Single Room.

Room Features
Furnished.

Room Facilities
Alarm, Freeview TV, Internet Access, Telephone Point.

Our Photos
Description

Downs View Care Centre offers exceptional residential, day care and respite care, including 24-hour care for people living with dementia. Our qualified nurses and experienced carers also provide specialist care for residents with palliative care needs.


Our Team
Amanda Timms
Amanda Timms
the Manager

Amanda has worked for Coate Water Care since 2008. Amanda has a Level 5 management of health and social care

Amanda says
"I am very proud of my staff team who go above and beyond their roles to enhance the lives of the people we care for. I love the interaction with my residents and their families


We work tirelessly to create a welcoming environment for residents and their families and our dedicated team of experienced carers, nurses and support staff are guardians of a highly professional care setting. Testament to Coate Water Care’s exceptionally high standards is the fact that we were voted National Care Association Member of the Year 2019.


“We will strive to build a reputation as an exemplary care home where residents and visitors really feel ‘at home’ as soon as they step through the door. We would be delighted to show you around a luxury home we’re all proud of in our quiet corner of Swindon

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,135.00
Residential Dementia Fees From / Price Per Week £1,135.00
Respite Fees From / Price Per Week £1,135.00

Funding Types
Local Authority Swindon
Region South West
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Restaurant
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Menu Pink tick icon Menu.pdf

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Bistro.


Pink tick icon Residents have access to a Restaurant


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Coate Water Care Senior Living encourages a stimulating and engaging lifestyle,  residents can benefit from a programme of varied activities, organized by a dedicated Well-being Lead and supported by our Dementia Care Services team. Activities are planned with residents’ abilities, interests and past times in mind.

  • Live entertainment
  • Arts and crafts
  • Baking
  • Tea parties and dances
  • Bingo and quizzes
  • Special events
  • Interesting visitors

At Downs View we fully understand that choosing a care home can be a first experience for many. We are here to support you in your search for a suitable home offering the appropriate levels of care required


Our Photos

Timetables
Activity List.pdf

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Excursions, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Pub, Shopping.
Our Pets

We can support people wishing to bring their pet into the home. Further details are available from the home manager


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding, Sanitation, Walking.

We Welcome
Cats, Dogs, Others (subject to review).

Badbury
Swindon
Wiltshire
SN4 0EU

Regulator: CQC

Current Ratings
Overall Inadequate
Safe Inadequate
Well Led Inadequate
Caring Requires Improvement
Responsive Requires Improvement
Effective Requires Improvement
Inspection Reports
Last inspected 1st February 2022
Last rated 31st May 2022
Reports

31st May 2022

18th March 2022

18th March 2022

18th March 2022

20th August 2021

12th February 2021

19th March 2020

24th May 2017

12th February 2016

27th August 2014

7th December 2013

21st August 2013

13th March 2013

10th April 2012

Registration Date 26th November 2010
Service Provider Coate Water Care Company Limited, SN3 4YF
Transport
Bus Stop nearby, Car Park on-site.

Places of Worship
Catholic Church.

Nearby Services
Garden Centre, Hospital, Pub, Restaurant, Shops.
Our Awards
21st National Care Awards Finalist 2019
National Care Association Member of the Year 2019

Frequently asked questions about Downs View Care Centre

Downs View Care Centre was given an overall rating of "Inadequate" by the CQC in May 2022.
Downs View Care Centre provides Dementia, Respite and Residential care.
Downs View Care Centre has 51 rooms.
Prices for Downs View Care Centre start from £1,135.00 per week.
Downs View Care Centre is owned by Coate Water Care.
Yes. Downs View Care Centre does offer Residential care.
Yes. Downs View Care Centre does offer Respite care.
Yes. Downs View Care Centre does provide care for people with Dementia.
Downs View Care Centre comes under Swindon.
Downs View Care Centre accepts Local Authority clients.
Downs View Care Centre accepts NHS Continuing Healthcare clients.
Amanda Timms is the manager of Downs View Care Centre.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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