40 Victoria Road
Diss
Norfolk
IP22 4HZ

Website

Profile Strength
Good 71%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Call for details
Regulator's Rating Good
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Meet The Manager

Lauren Tubby is Home Manager at De Lucy House.

My name is Lauren Tubby and I am privileged to be Home Manager of De Lucy House in Diss.

De Lucy House is a brand new home which has been designed to provide the best possible environment that assists the devoted team in putting the residents first in everything they do.

My role is to manage the day to day running of the home and I am dedicated about ensuring that residents receive personalised care at all times. I find it incredibly rewarding to support residents and see them thrive as individuals.

Every member of my team is committed to making a difference and supporting not only the people who live here, but their families and friends too.

My personal philosophy is to always have my door open to listen to anyone who wants to talk. This communication with others enables me to create an environment which is eternally improving to make our residents happy.

Lauren Tubby

De Lucy House care home in Diss is an exceptionally good care home with that provides the best residential and dementia care.  The home is rated “Good” overall with an “Outstanding” in Responsive which is the highest possible rating a home can receive at its first inspection.

De Lucy House is a beautiful purpose built home that has unrivalled facilities, but, it combines this with a homely feel that relaxes all of our residents.  Every bedroom is larger than you would expect, is beautifully furnished and has an en-suite wet room.  We also have a wide variety of communal space including large and accessible gardens, a hair and beauty salon, cinema, pub, sensory room, activities lounges and a number of quiet lounges.  This provides plenty of freedom to decide where you want to spend your day depending on your mood.

The home provides both residential and dementia care in separate and self-contained areas of the building with their own lounges, dining rooms, assisted bathrooms and en-suite bedrooms.  This allows residents at different stages of their journey and with different care needs to be supported under the same roof but receive specialist care with people like themselves.


Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Specialisms Alzheimer's.
Respite Care Yes
Minimum Age
65

Our Building and Facilities

Every bedroom is larger than you would expect, is beautifully furnished and has an en-suite wet room.  We also have a wide variety of communal space including large and accessible gardens, a hair and beauty salon, cinema, pub, sensory room, activities lounges and a number of quiet lounges.  This provides plenty of freedom to decide where you want to spend your day depending on your mood.

Key facilities

  • Residential Care
  • Dementia Care
  • Respite Care
  • WiFi
  • Hair Salon
  • Therapy Room
  • Close to local shops
  • Landscaped gardens
  • Cafe on premises
  • Phone and TV point


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Charity

Communal Rooms
Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Chiropodist, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Seating.

Brochures
De Lucy House.pdf

Our Photos

Description

There are a total of 60 single rooms, which are beautifully appointed and all of which have en-suite facilities. Although each room is fully furnished to a high standard, residents are encouraged to bring in personal items such as pictures, ornaments and small items of furniture. The rooms are also equipped with a call bell system and TV point.


About Our Rooms
Number Of Rooms 60
Number Of Ensuite Rooms 60

Type Of Room
Single Room.

Room Features
Furnished.

Room Facilities
Alarm, Freeview TV, Internet Access, Telephone Point.

Our Photos
Description

The team at De Lucy House believe that their residents are central to everything and are involved in all of the home’s key decisions.  That is why they are involved in every planning meeting and decision making group we have in the home.   We also recognise how important the resident’s families and friends are so we make sure they are also fully involved.


The Importance Of Meal Times

Our Chef provides three delicious, freshly cooked meals every day. There is always a choice given and extra snacks are available throughout the day. We will discuss any allergies or special dietary requirements new residents may have. Families are encouraged to come and have meals with their family members should they wish. Drinks stations are positioned around the home to encourage hydration.


We Serve Food At
Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Pureed, Vegan, Vegetarian.

Activities Are So Important

Our activities are personalised to suit our residents’ wishes and interests and to enable them to stay as active and independent as possible. We have a dedicated Activities Coordinator who organises a schedule of entertainment and activities that is woven into the fabric of the day. In this way we keep days interesting and fun for all.


Our Photos

Activities At Home
Birthday Celebrations, Board Games, Crafts, Crosswords, Excursions, Exercise Class, Music, Pet Therapy, Singing, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.

40 Victoria Road
Diss
Norfolk
IP22 4HZ

Regulator: CQC

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Outstanding
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/84ff9104-1ede-4389-a09b-47c3b8f3faa2
Report Published 10th July 2018
Registration Date 14th September 2015
Transport
Bus Stop nearby, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Restaurant, Shops.

Frequently asked questions about De Lucy House

De Lucy House was given an overall rating of "Good" by the CQC in July 2018.
De Lucy House provides Dementia, Respite and Residential care.
De Lucy House is owned by Greensleeves.
Yes. De Lucy House does offer Residential care.
Yes. De Lucy House does offer Respite care.
Yes. De Lucy House does provide care for people with Dementia.
Lauren Tubby is the manager of De Lucy House.

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