Goodwins Hall Care Home | Care Home | Kings Lynn, PE30 5PD

Goodwins Hall Care Home

Add to Shortlist
Care Type Care Home
Care Category Residential | Nursing | Respite
Availability Yes
Weekly Prices From £1,350.00
Regulator's Rating Requires Improvement
Meet The Manager

Flavia Hansell is Home Manager at Goodwins Hall Care Home.

Flavia started at our sister home Amberley Hall as part of our housekeeping team, developing to become our Residential Care Manager.

Flavia prides herself on ensuring exceptional, person-centred care within our homes.

Flavia tells us she really enjoys training and mentoring her team and spending time with the residents in the community.

Outside of work, Flavia has 2 sons, a cockapoo called Arlo and her family are film buffs who like superhero, fantasy and action films.

Flavia Hansell

This 76-bedroom Norfolk care home is well known for its beautiful fountain centrepiece at the entrance and is well sought after for it’s amazing facilities. The home provides many different types of care whilst boasting a full activities schedule and it’s amazing facilities. The staff at Goodwins Hall are dedicated to helping all that live there lead happy and fulfilling lives.


Virtual Tour
Play icon
Care Options We Can Provide
Support For Companionship, Complex Care, Convalescence, End of Life, High Dependency, Palliative, Personal care, Reablement, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Cancer, Creutzfeldt-Jakob Disease, Crohns, Crohn's Disease, Depression, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Normal Pressure Hydrocephalus, Pain Management, Parkinson's Disease, Stroke, Ulcerative Colitis.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

Sunlounge

Just adjacent to our reception is our comfortable Sun lounge. Over looking the Fountain with comfortable seating , the Sunlounge makes a cosy quiet room to enjoy a visit with family or friends, while enjoying a coffee from our bean to cup coffee machine located just across the hall.

The Pod

Our purpose built COVID secure Pod.

For those who are not yet vaccinated or unable to wear PPE. Set within the Library the Pod is accessed via the garden for the visitor. While your loved one remains shielded behind the screen, comfortable and warm all year round.

The Gazebo

Situated in the Garden our Permanent heated Gazebo, offers a great place to take in the fresh air and spend some time with your relatives. Comfortable rattan style seating and weather resistant sides keep you feeling comfortable. The overhead heating lamp provides that bit of warmth on those days when there is a nip in the air. Giving us three seasons of use with this space.

safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals here.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

This 76-bedroom Norfolk care home is well known for its beautiful fountain centrepiece at the entrance and is well sought after for it’s amazing facilities. The home provides many different types of care whilst boasting a full activities schedule and it’s amazing facilities.


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Combined Heat & Power (CHP), Individual Heating Controls, Interactive Digital Touch Table, Reduce Plastic Use.

Our Photos

Description

This 76-bedroom Norfolk care home is well known for its beautiful fountain centrepiece at the entrance and is well sought after for it’s amazing facilities. 


About Our Rooms
Number Of Rooms 78
Number Of Ensuite Rooms 78

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Telephone Point, Wifi.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,350.00
Nursing Fees From / Price Per Week £1,485.00

Funding Types
Local Authority Norfolk
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Café Pink tick icon Restaurant
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Menu Pink tick icon Athena-Menu-V2-4.pdf
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Bistro.


Pink tick icon Residents have access to a Restaurant


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.


Pink tick icon We use locally sourced and locally grown or reared food.


Pink tick icon We use organically grown food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Goodwins Hall prides itself on a daily programme of activities that provide a variety of entertainment for our residents that help aid their mind, body and soul. The residents love to engage and interact with all of our activities, including quizzes, games, pub sessions, arts and crafts, alcohol tasting, cooking, baking and more. One to one activities are on offer too, and we also schedule regular visits, calls or video chats for friends and relatives that are far away.


Our Photos

Timetables
Example_Athena_Weekly_Lifestyles_Guide.pdf

Activities At Home
1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Themed Events, Word Games.

Activities Outside Our Home
Local Tourist Attractions.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Yes
safe-tick Are your windows double glazed? Yes
safe-tick Do you use motion sensors? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an EPC rating? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Do you measure your energy consumption? Yes
safe-tick Is your boiler less than 15 years old? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use online rotas? Yes
safe-tick Do you use digital care plans? Yes

In-home and community projects that protect the environment

safe-tick Do you carry out projects that support wildlife? Yes
safe-tick Do you compost? Yes
Our Pets

By arrangement of the home manager


Can You Bring Your Pet
Yes

Goodwins Road
Kings Lynn
Norfolk
PE30 5PD

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 27th July 2023
Last rated 28th September 2023
Current Report

Goodwins Hall Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Goodwins Hall Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 7th January 2011
Service Provider Athena Care Homes (Kings Lynn) Limited, IG11 0RH
Transport
Bus Stop nearby, Car Park, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Goodwins Hall Care Home

Goodwins Hall Care Home was given an overall rating of "Requires Improvement" by the CQC in September 2023.
Goodwins Hall Care Home provides Residential, Nursing and Respite care.
Goodwins Hall Care Home has 78 rooms.
Prices for Goodwins Hall Care Home start from £1,350.00 per week.
Goodwins Hall Care Home is owned by Athena Care Homes.
Yes. Goodwins Hall Care Home does offer Residential care.
Yes. Goodwins Hall Care Home does offer Respite care.
No. Goodwins Hall Care Home does not provide care for people with Dementia.
Goodwins Hall Care Home comes under Norfolk.
Goodwins Hall Care Home accepts Local Authority clients.
Goodwins Hall Care Home accepts NHS Continuing Healthcare clients.
Flavia Hansell is the manager of Goodwins Hall Care Home.

The UK's largest & most detailed directory of elderly care and retirement living options

10,425

Care Homes

12,184

Home Care Services

1,088

Live-in Care Services

1,864

Retirement Living Developments

Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our detailed search facility and team of expert advisors can help you find the best care homes, nursing homes, retirement homes, retirement villages, home care, and live-in care services for you or your loved one's needs. Our website is free to use, we are proudly independent, and we never take referral fees.