Cuffley Manor Care Home
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Coopers Lane Road
Potters Bar
Hertfordshire
EN6 4AA
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,700.00 |
| Regulator's Rating | Good |
Meet The Manager
Marion Wak-Williams is Home Manager at Cuffley Manor Care Home.
"I am honoured to be part of the team as Home Manager at Cuffley Manor and thrilled to join the TLC Family. I believe in our vision to be the number one UK leading Care Home of Excellence in Dementia, Nursing and Resident Care.
I started my nursing career in 2010 when I qualified as a Registered Nurse. I worked in the NHS for three years, then moved to Private Healthcare to have further opportunities to build relationships with residents and their families. I have also achieved Accredited End-of-Care Champion with Marie Curie Hospice Hospital and Outstanding CQC Rating.
I excel in delivering excellent care. I pride myself on making the right choices for the team and residents, always acting in the best interest of those we are caring for. I ensure that the team delivers a positive outcome for the residents to live happy and fulfilling lives."
Cuffley Manor is an award-winning care home located in Potters Bar that provides first-class residential care.
The elegant décor, grand en-suite bedrooms and the wonderful community atmosphere make Cuffley Care Home an exceptional place to live. Every resident can enjoy and take time to relax with an afternoon tea and coffee in the stunning Bistro.
The home has its very own mini-golf course, putting green and a themed pub; The Cuffley Arms.
Cuffley Manor offers an all-inclusive care package. The package includes fine dining, luxury treatments, and nurturing care, with no unexpected costs.
Cuffley Manor is an award winning home and has achieved a number of accolades including Hospitality Assured World Class, Investors in People Platinum, We Invest in Wellbeing Platinum, ISO9001 and ISO14001.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, High Dependency, Learning Disability (ALD), Mental Healthcare, Palliative, Personal care, Reablement, Rehabilitation, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth. |
| Nursing Specialisms | Alcohol and Drugs misuse, Cancer, Crohns, Heart Disease, Multiple Sclerosis, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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At Cuffley Manor the health and safety and well-being of our residents, visitors and team members is at the heart of all we do, and we pride ourselves on providing a safe, clean and homely environment. Cuffley Manor follows a robust infection control policy aligned with national guidance and we have infection control champions in place who work in partnership with our Home Leadership Team to continually monitor and enhance our infection control standards. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 55 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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Furnished and presented to an exceptional standard, with luxury tasteful décor, Cuffley Manor is ideally situated a stone’s throw from green belt and woodlands and just half a mile from all the facilities that Potters Bar High Street offers. Everything is close by for residents, families and friends. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 4 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Bar / Pub, Bistro, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Beauty Salon, Cinema, Coffee Shop, GP, Gym, Hairdressers, Lift, Physiotherapy, Spa. |
| Our Garden |
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| Communal Garden, Communal Patio, Greenhouse, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Combined Heat & Power (CHP), Electronic Visitor Register, Individual Heating Controls, Reduce Plastic Use. |
| Our Photos |
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| Description |
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Our rooms are beautifully decorated with en suite facilities. Residents are encouraged to bring along some home comforts. |
| About Our Rooms | |
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| Number Of Rooms | 60 |
| Number Of Ensuite Rooms | 60 |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View. |
| Room Facilities |
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| Internet Access, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,700.00 |
| Funding Types | |
|---|---|
| Local Authority | Hertfordshire |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Café
Lounge/Diner
Restaurant
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| Dining Styles |
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
The best interest choices are made for residents unable to make their own choices.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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As a part of your care arrangement, you will be supported with basic and physical activities of daily living to live as ordinary life as possible, suited to your abilities. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Exercise Class, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions, Park, Pub, Shopping. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
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Do you use motion sensors? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
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Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
| Our Pets |
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To be arranged with the home leadership team |
| Can You Bring Your Pet |
|---|
| Yes |
Coopers Lane Road
Potters Bar
Hertfordshire
EN6 4AA
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 12th October 2017 |
| Last rated | 13th January 2018 |
| Current Report |
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| Historic Reports |
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| Registration Date | 21st July 2016 |
| Service Provider | Cooperscroft Care Home Limited, HA3 5AA |
Cuffley Manor Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Methodist Church. |
| Nearby Services |
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| Hospital, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Cuffley Manor Care Home
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