Chapel House Care Centre

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Profile Strength
Very Good 87%
Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,275.00
Regulator's Rating Good
Meet The Manager

Tracy Gardner is the Manager at Chapel House Care Centre.

Tracy Gardner Registered Manager of Chapel House & has been a Registered Nurse since 1985 with 18 years’ experience as a Nursing Home Manager. She gained a wealth of experience as a Manager in various Care Homes with her previous employer over a period of 17 years.

Tracy has worked for Coate Water Care for almost 3 years & has been the Registered Manager at Chapel House for over 2 years.

She advocates an open-door policy to allow staff & residents to seek advice, ask questions or to offer support when needed.

Tracy has a friendly, approachable & warm personality & is happy for family to contact her via telephone, email or calling at the home.  She works hard to ensure Chapel House has an excellent team to provide great care & support for our residents.


Welcome to Chapel House Care Centre, Gloucester. Coate Water Care have created a ‘home sweet home’ environment in a five star setting at Chapel House and our dedicated team of carers, nurses and support staff are the guardians of a highly professional and personalised care service.

Chapel House is a lovely old converted Chapel (hence the name) dating back to 1849 when it was constructed for the Asylum that was later know as Horton Road Hospital.

Converted into a Care Home in 2013. We have 41 beds located over 3 floors. All the rooms are easily accessible, are a good size and have en-suite wet rooms. We can accommodate and meet the various care needs of residents for residential, nursing and also dementia including short stay/ respite options. We pride ourselves on our ability to provide excellent care and especially end of life care.

Coate Water Care operate electronic care planning and medication administration systems. This gives relatives peace of mind that everything is being managed as it should be and that care planning and care delivery achieve the highest possible standards.

Coate Water Care invest heavily in staff training and development. We encourage and support staff to progress within the company. We achieved National Care Association “Member of the Year” in 2019, partly due to our staff training and development programmes


Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, High Dependency, Mental Healthcare, Palliative, Personal care, Reablement, Rehabilitation, Support for Couples.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Bariatric care, Cancer, Cerebral Palsy, Crohn's Disease, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Parkinson's Disease, Prader Willi Syndrome, Stroke.
Type Of Dementia Mild Dementia.
Dementia Behaviour Challenging Behaviour, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

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Minimum Age
50

LGBTQ Welcome
Our Building and Facilities

Coate Water Care have created a ‘home sweet home’ environment in a five star setting at Chapel House, with a new purpose-built wing added to existing Grade 11 listed Chapel, which has also been completely refurbished to extremely high standards.

Although Chapel House is situated close to the Gloucester City Centre we have a large easily accessed garden & open space. We have a number of communal areas which allow for residents to be with their relatives for a social chat or a coffee.

We have a patio with comfortable chairs and tables to allow you to sit and enjoy the garden.

We have a hair dressing salon where we can provide regular appointments from a visiting hairdresser.

The home has its own dedicated GP who carries out regular rounds either directly or virtually thus supporting the residents at the home to have continuity of care and support when needed. We are also able to access members of the multidisciplinary team Through GP referrals such as physiotherapy, speech & language & dietetic support. We can also access the support of the mental health team & infection control.

We have a non-denominatory clergy who visits the home and has been operating a telephone consult to those who need support at present during the pandemic crisis.

We have close links with local schools, churches & support groups who visit the Home at regular intervals.




How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Activities Room, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Lift, Smoking Area.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Scenic Views, Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Individual Heating Controls.

Brochures
Brochure.pdf Coate Water Care Brochure.pdf

Our Photos

Description

We have 41 beds located over 3 floors. All the rooms are easily accessible, are a good size & have en-suite wet rooms. We can accommodate & meet the various care needs of residents for residential, nursing & also dementia including short stay/ respite options. We pride ourselves on our ability to provide excellent care & especially end of life care.



We have a number of rooms which would be suitable for Bariatric care or couples


About Our Rooms
Number Of Rooms 41
Number Of Ensuite Rooms 35

Type Of Room
Shared Room, Single Room.

Room Features
Furnished.

Room Facilities
Alarm, Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Telephone Point.

Description

Managed by family-run care providers Coate Water Care, Chapel House Care and Nursing Home offers quality residential care, day care and respite care, including 24-hour nursing care for people living with dementia. Our qualified nurses and experienced carers also provide specialist care for residents with palliative care needs.

In additional to the Registered Manager, Debra Wadley has been the Administrator to the home for over 3 years & is invaluable support for the home & Manager alike. The home has a Clinical/ Deputy Manager who is also a Registered Nurse having a wealth of experience & knowledge to aid & support the residents. Our dedicated team of nurses, senior care & care staff contribute to the care & wellbeing of the residents & ensure that continuity of care is given as well as support to the team.

Our hard working & dedicated Activities, Housekeeping, Laundry, Catering & Maintenance teams also play a crucial role in the success of Chapel House.


Our Team
Tracy Gardner
Tracy Gardner
the Manager

Tracy Gardner Registered Manager of Chapel House & has been a Registered Nurse since 1985 with 18 years’ experience as a Nursing Home Manager. She gained a wealth of experience as a Manager in various Care Homes with her previous employer over a period of 17 years.

Tracy has worked for Coate Water Care for almost 3 years & has been the Registered Manager at Chapel House for over 2 years.

She advocates an open-door policy to allow staff & residents to seek advice, ask questions or to offer support when needed.

Tracy has a friendly, approachable & warm personality & is happy for family to contact her via telephone, email or calling at the home.  She works hard to ensure Chapel House has an excellent team to provide great care & support for our residents.


Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,275.00
Nursing Fees From / Price Per Week £1,275.00
Residential Dementia Fees From / Price Per Week £1,275.00
Nursing Dementia Fees From / Price Per Week £1,275.00
Respite Fees From / Price Per Week £1,275.00

Funding Types
Local Authority Gloucestershire
Region South West
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

The Importance Of Meal Times

Gorgeous home-cooked meals are prepared on the premises using locally sourced ingredients. As the 2017 CQC report puts it: “People and their relatives told us “The food here is excellent” and “I really enjoy the food”. Meal times were calm and relaxed. The chef was knowledgeable about people’s needs and kept a record about their likes and dislikes. This included special diets such as diabetic diets or gluten free.”

Food plays a very important role in the day to day lives of our residents. We have a good variety & choice of food that is served by our chefs. We have menu choices to suit all diets including those who are on specialist diets or modified food. We have direct contact with speech & language & dieticians who offer their experience & knowledge to ensure that all residents have their menu choices for their specific needs. Daily menus are displayed for all Residents as well as a snack menu throughout the day.


We Serve Food At
Afternoon Tea, All day snacks, Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Gluten-free, Halal, Pureed, Vegan, Vegetarian.

Menu
Winter menu week 1 2020.docx
Activities Are So Important

A physically active lifestyle can significantly improve people’s quality of life at all stages of dementia. Chapel House’s two Activities Organisers work hard to incorporate people’s hobbies and interests into their daily routine. Some residents enjoy sitting peacefully with their favourite carer, others prefer to be more active. And there’s plenty of choice: live music sessions, hair & beauty treatment, cake decorating, sensory gardening, visits to local parks, Christmas parties, theatre trips, and bespoke exercise sessions.

Our experienced activity coordinators have completed individualised PALS assessments for each of our residents that includes a detailed life history ensuring that all staff have information about the residents, their wishes & choices.

There are interactive games, quizzes, music & many ideals & activities for reminiscence. We have regular entertainers to suite all along with themed events throughout the year.


Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Pub, Shopping.
Our Pets

We can support people wishing to bring their pets into the home. Further details available from the home manager


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding, Sanitation, Walking.

We Welcome
Cats, Dogs, Others (subject to review).

Horton Road
Gloucester
Gloucestershire
GL1 3LE

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 11th December 2019
Last rated 29th January 2020
Reports

29th January 2020

28th April 2018

23rd March 2017

19th October 2016

17th June 2016

19th August 2015

21st May 2015

9th March 2015

Registration Date 6th June 2014
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church.

Nearby Services
Hospital, Park, Pub, Restaurant, Shops.
Our Awards
21st National Care Awards Finalist 2019
Gloucester Care Providers Association finalist 2018
National Care Association Member of the Year 2019,

Frequently asked questions about Chapel House Care Centre

Chapel House Care Centre was given an overall rating of "Good" by the CQC in January 2020.
Chapel House Care Centre provides Nursing, Dementia and Respite care.
Chapel House Care Centre has 41 rooms.
Prices for Chapel House Care Centre start from £1,275.00 per week.
Chapel House Care Centre is owned by Coate Water Care.
No. Chapel House Care Centre does not offer Residential care.
Yes. Chapel House Care Centre does offer Respite care.
Yes. Chapel House Care Centre does provide care for people with Dementia.
Chapel House Care Centre comes under Gloucestershire.
Chapel House Care Centre accepts Local Authority clients.
Chapel House Care Centre accepts NHS Continuing Healthcare clients.
Tracy Gardner is the manager of Chapel House Care Centre.

Profile Last Updated: 03 Dec 2021 | Report this Profile

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