Moor House Residential Care Home

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Vicarage Road
Staines-upon-thames
TW18 4YG

Website

Profile Strength
Very Good 76%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Weekly Prices From £900.00
Regulator's Rating Good

Care Provider: Moorhouse Care Services Ltd

Meet The Manager

Lyn Spivack is Registered Manager at Moor House Residential Care Home.

Our team is headed up by Lyn Spivack, who has been with Moor House for the past 15 years. Lyn worked as a community nurse for over 10 years giving her extensive knowledge of the care industry.

“The care we provide is of the highest standard, delivered by well-trained and compassionate staff.  My personal approach to care is to always listen to our residents and to strive to exceed expectations. As the residents will tell you, from afternoon tea to garden parties, we are always working hard to provide a wonderful experience for them, their friends and their families. Moor House is a much-loved home and I hope it will become a special home for you too.”

Lyn Spivack

At Moor House residential care home, we have a strong, committed and enthusiastic team, specialising in residential care. We understand that every resident is different, which is why we create a personalised care plan for each resident. That way, we can make sure individual needs are met and that Moor House truly feels like home. Moor House care home offers new residents the opportunity to stay in one of our elegantly decorated, light and spacious en-suite rooms. 


Welcome to Moor House
Care Options We Can Provide
Support For Companionship, High Dependency, Independent Living, Palliative, Personal care.
Disability Support Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Type Of Dementia Mild Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Contact Tracing We have measures in place to identify and trace contact between people in our care setting.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
Covid-19 Emergency Support Framework
The regulatory body has assessed care providers on their ability to manage four key areas during the pandemic.  Click here to download their assessment.
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

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With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Admission Category Support For
Religion Anglican / C of E, Baptist, Buddhist, Catholic, Charismatics, Hindu, Islam, Judaism, Methodist, Orthodox Christian, Other, Presbyterian, Quakers.
LGBTQ Welcome Yes
Our Building and Facilities

Moor House is surrounded by green space and our landscaped garden is ideal for residents who enjoy the outdoors. We have a courtyard and sheltered seating area providing a relaxing space for our residents to sit and read or talk to friends and family. 

We have a fully equipped hairdressing salon and nail bar at Moor House. We arrange for local services to come to the home for our residents should they request a treatment. Whether our residents are after a new style, a quick refresh and tidy, or a wash and blow dry in advance of an outing or social event, we can make it happen at the hair salon.

We can also support residents in arranging GP visits and other medical appointments. If residents value privacy, or wish to spend time with friends and family, we have relaxing spaces for residents to enjoy. Families and friends are always welcome to visit. They can drop in at any time, join residents for a meal, take part in one of our many activities or just spend time sitting with residents in our garden or one of our many indoor areas.


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Coffee Shop / Café, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Coffee Shop, Hairdressers, Library, Lift, Minibus.

Our Garden
Communal Garden, Communal Patio, Scenic Views, Seating, Wheelchair Friendly Access.

How 'Smart' Are We?
Reduce Plastic Use.

Our Photos

Description

Each of our 24 bedrooms are designed to take into consideration the needs of our residents whilst providing a sense of home comfort. Each room boasts ensuite facilities and is equipped with specifically designed furniture, flat screen television and WiFi.


About Our Rooms
Number Of Rooms 25
Number Of Ensuite Rooms 25

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Freeview TV, Internet Access, Telephone Point.

Our Photos
Description

At Moor House residential care home, we have a dedicated team who ensure that the home is an enjoyable place to live and work. We have a diverse and talented team who excel in various specialisms whether it be our kitchen staff creating interesting and balanced meals for our residents or our care team who spend the time to get to know each resident and provide care which is bespoke whilst making an individual feel at home and at ease.


Our Team
Lyn Spivack
Lyn Spivack
Registered Manager

Our team is headed up by Lyn Spivack, who has been with Moor House for the past 15 years. Lyn worked as a community nurse for over 10 years giving her extensive knowledge of the care industry.

“The care we provide is of the highest standard, delivered by well-trained and compassionate staff.  My personal approach to care is to always listen to our residents and to strive to exceed expectations. As the residents will tell you, from afternoon tea to garden parties, we are always working hard to provide a wonderful experience for them, their friends and their families. Moor House is a much-loved home and I hope it will become a special home for you too.”

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £900.00
Respite Fees From / Price Per Week £950.00

The Importance Of Meal Times

We have a dining room where our kitchen staff prepare breakfast, lunch and supper 7 days a week. All meals are planned in advance and freshly prepared by our on site chefs who take into account our residents’ preferences. There is always opportunity for regular feedback on meals to ensure residents are happy. A range of snacks and drinks are always available in between meal times for residents to enjoy.


We Serve Food At
Breakfast, Dinner, Lunch.

Dietary Options
Diabetic, Gluten-free, Vegetarian.

Our Photos

Activities Are So Important

We have an active social calendar developed by our dedicated activities coordinators who take the time to get to know each resident and their individual personalities. From movie nights to exercise groups, family days in the garden and trips out, our residents are sure to find something that appeals to them. Please see our Facebook page for more information on upcoming activities and events. We have a range of communal areas, including a bright and airy lounge, a library and a picturesque conservatory where residents can choose to spend their time.


Vicarage Road
Staines-upon-thames
TW18 4YG

Regulator: CQC

Category Rating
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Read More https://api.cqc.org.uk/public/v1/reports/c95edfe8-219d-4759-aacb-f89e4a25c31e
Report Published 7th October 2017
Registration Date 1st November 2019

Frequently asked questions about Moor House Residential Care Home

Moor House Residential Care Home was given an overall rating of "Good" by the CQC in October 2017.
Moor House Residential Care Home provides Dementia, Respite and Residential care.
Moor House Residential Care Home has 25 rooms.
Prices for Moor House Residential Care Home start from £900.00 per week.
Moor House Residential Care Home comes under Surrey.
Lyn Spivack is the manager of Moor House Residential Care Home.

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