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111 Warwick Road
Solihull
West Midlands
B92 7HP

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Profile Strength
Excellent 100%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,350.00
Regulator's Rating Requires Improvement
Meet The Manager

James Morris is Registered Home Manager at Claridge Place.

James joins Claridge Place with over 22 years of experience in care home management having held positions as Home Manager, General Manager, Regional Manager, and District Manager.

James has led homes that have achieved a CQC rating of 'outstanding' as well as managing care homes through changes from Requires Improvement to Good.

James Morris

Claridge Place is a stunning, state-of-the-art community for seniors in the vibrant community of Olton, Solihull and is the second high-end care home to open in the Sanders Senior Living Collection.


Care Options We Can Provide
Support For Companionship, Independent Living, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Nursing Specialisms Bariatric care, Cancer, Epilepsy, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals here.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Our Building and Facilities

All dining rooms are beautifully furnished and create an admirable ambience; a delight in which to enjoy your meals. We encourage socialisation and make dining an enjoyable occasion, but the option remains to take your meals in our beautiful suites if you desire. We also have a private dining room, a beautiful space where you can enjoy family celebrations in style.

Our Therapy Room and Hairdressing Salon provides a selection of treatments which are complimentary as well as a menu of luxurious experiences, which are a special treat when you feel like being truly pampered.

We have spacious areas to sit and chat or to find a cosy nook to read your favourite book or daily newspaper. The luxurious cinema is available at any time to enjoy an old favourite or the latest blockbuster. We also have dedicated viewings where we screen popular selections.


Is Our Home Purpose Built
Yes

How Many Floors We Have
3

Who Owns Our Building
Private

Communal Rooms
Bar / Pub, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Chiropodist, Cinema, Hairdressers, Library, Lift, Optician.

Our Garden
Communal Garden, Communal Patio, Seating, Wheelchair Friendly Access.

How 'Smart' Are We?
Reduce Plastic Use.

Brochures
[A4] CLARIDGE - SERVICE USER GUIDE.pdf

Our Photos

Description

Choice of Suites

All our suites come fully furnished but are spacious enough for you to bring in some of your treasured pieces if you wish. Our Terrace suites on the ground floor all have patio doors which open onto small patios at the front of the Hall or the large garden terrace which wraps round the southern and eastern aspects.

Reminiscence has several large suites with a mixture of divans and profiling beds. This floor is wide and airy with plenty of space to feel unrestricted.

On the Penthouse floor, the suites are substantially larger, some over 40 square metres and have their own kitchenette for complete privacy and independence. This floor also has a bar area for enjoying a sociable evening drink with friends and family.

Assisted Living / Extra Support

On our Penthouse floor, some of our suites contain small kitchenettes which are suitable for people who are assessed as requiring lower levels of care.

Whilst all the support is available as a standard, we do not wish to diminish the independence of someone who wishes to take care of themselves for as long as they can, just with the reassurance of having someone on hand 24 hours a day if required.


About Our Rooms
Number Of Rooms 77
Number Of Ensuite Rooms 77

Type Of Room
Double Room, Shared Room, Single Room.

Room Features
Furnished, Garden View, Unfurnished.

Room Facilities
Freeview TV, Telephone Point.

Our Photos
Description

Companionship and real family values are at the heart of what we do. It really is our intention to provide a home away from home with all the standards of daily living you will be used to. Our team are trained and dedicated to ensuring all our residents with a wide range of needs have a gracious and fulfilled quality of life.

Our experienced and friendly care team will provide round-the-clock care and support to ensure your needs are always met. To assist in this endeavour, we utilise Mobile Care Monitoring, an award-winning technology evidencing care delivery.


Our Team
James Morris
James Morris
Registered Home Manager

James joins Claridge Place with over 22 years of experience in care home management having held positions as Home Manager, General Manager, Regional Manager, and District Manager.

James has led homes that have achieved a CQC rating of 'outstanding' as well as managing care homes through changes from Requires Improvement to Good.

Dale Cole
Dale Cole
Deputy Manager

Dale joins Claridge Place as Deputy Manager having worked in care for 16 years.

Dale has worked as a Deputy Manager at another care home in Birmingham for 4 1/2 years before joining Claridge Place in February 2022.

Hayley Wilkins
Hayley Wilkins
Head Housekeeper

Hayley has been a hotel housekeeper for almost eight years, six of those years as Head Housekeeper. This is her first post in the care sector, and she is enjoying the change of direction.

Hayley is happily married, with three of her own children, three step-children, and she recently became a grandmother for the first time.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,350.00
Residential Dementia Fees From / Price Per Week £1,350.00
Respite Fees From / Price Per Week £1,350.00

Funding Types
Local Authority Solihull
Region West Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Café Pink tick icon Restaurant
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Menu Pink tick icon Claridge Menu March 22 v4 no colour.docx Pink tick icon Claridge Menu March 22 v5 no colour.docx
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Bistro.


Pink tick icon Residents have access to a Restaurant


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.


Pink tick icon We grow some food and/or ingredients on site.


Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

We invite the local community to be part of the Claridge Place difference. We run clubs and activity groups so that you can continue with the hobbies and interests you have always enjoyed or you may explore new and stimulating pursuits that can be shared as a group or merely as a solo experience. Arts and crafts, history talks, cinema club, live entertainment and regular trips out are all available.

Cinema

Our 8-seater cinema can screen movies, concerts and sports matches all day long, so there is no need to queue. There is also the ability to watch religious services or favourite TV shows on the big screen in the company of others.

Library

The library is a lovely spot for reading the morning paper with a coffee. Just order a daily paper from our reception and we can deliver it to your room, or you can collect it from reception. Our carefully curated selection of books and games can be enjoyed in this sunny area.


Our Photos

Timetables
[CLARIDGE] Activity Planner Sample.JPG

Activities At Home
Crafts, Excursions, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

Pets are accepted by arrangement, please speak to the home manger for more information on our pets policy.


Can You Bring Your Pet
Yes

111 Warwick Road
Solihull
West Midlands
B92 7HP

Regulator: CQC

Current Ratings
Overall Requires Improvement
Safe Requires Improvement
Well Led Requires Improvement
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 11th May 2021
Last rated 18th June 2021
Reports

18th June 2021

Registration Date 1st November 2019
Service Provider Sanders Senior Living Limited, SS7 2QL
Transport
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Hospital, Park, Pub, Restaurant, Shopping Centre, Shops.

Frequently asked questions about Claridge Place

Claridge Place was given an overall rating of "Requires Improvement" by the CQC in June 2021.
Claridge Place provides Dementia, Respite and Residential care.
Claridge Place has 77 rooms.
Prices for Claridge Place start from £1,350.00 per week.
Claridge Place is owned by Sanders Senior Living.
Yes. Claridge Place does offer Residential care.
Yes. Claridge Place does offer Respite care.
Yes. Claridge Place does provide care for people with Dementia.
Claridge Place comes under Solihull.
Claridge Place does not accept Local Authority clients.
Claridge Place does not accept NHS Continuing Healthcare clients.
James Morris is the manager of Claridge Place.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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