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11 Elmfield Avenue


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Profile Strength
Excellent 100%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,350.00
Regulator's Rating Good
Meet The Manager

Suzie Shaw is Deputy Manager at Graysford Hall.

Suzie Shaw is the Home Manager of Graysford Hall. Suzie has worked within the care sector for over 17 years. Having started her career as a Care Assistant, she has naturally progressed into the role of Home Manager, and has gained an NVQ level 5 in Leadership and Management along the way. Suzie has a well-rounded approach to care and really enjoys working with her team, making Graysford Hall something very special.

Suzie Shaw

Graysford Hall is a stunning, new, state-of-the-art community for seniors in the leafy avenues of Stoneygate in Leicester. 

Purpose-built and designed to provide the sort of environment in which we’d all like to live when the time comes to consider extra support or care with exceptional equipment, technological expertise and highly trained, compassionate people on hand at any hour.

We also aim to do things a little differently to other homes in the area and promise to deliver a feeling of family, community and belonging, with the understanding that sometimes there’s nothing better than retiring to the tranquillity of your own private space and time spent with a good book or today’s pap

The moment you arrive in our chandelier-lit atrium, you will be warmly welcomed into our thriving café area which is the hub of our home. Here, you and your family can indulge in freshly baked goods, great coffee or a glass of wine. We think having a tipple when you’re with family and friends (old and new) makes conversation flow that little bit more!

If zingy, fresh fruit juices are more to your taste, we provide that too. Our all-inclusive package will ensure that you can have a little of what you fancy at any time of day.

Care Options We Can Provide
Support For Companionship, Independent Living, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Nursing Specialisms Parkinson's Disease.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals here.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age

LGBTQ Welcome
Self Funded Contract Terms and Conditions - SSL.pdf
Our Building and Facilities

When you visit Graysford Hall, you’ll find the ideal setting for seniors to enjoy maximised independence, unbeatable care from a warm and positive team, and the space and opportunity to live the lifestyle they deserve.

We have invested in a beautiful library where we have curated a wide selection of books and games which we hope you enjoy.

We have a private dining room where you can enjoy family celebrations in style and in private, this is all part of our service.

Our therapy room and hairdressing salon will provide a selection of treatments which are complimentary and a menu of luxurious experiences which can be purchased as a special treat when you feel like being truly pampered.

Our memory floor comprises beautifully appointed suites, welcoming communal areas, a well-stocked library with games/crafts area, hair salon and treatment room. Residents will be supported to enjoy a film in our ground floor cinema or out on trips on our own mini-bus.

Click here for more information.


Is Our Home Purpose Built

The Year Our Home Was Built
20 Oct 2019

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Bar / Pub, Bistro, Dining Rooms, Library, Sitting Rooms, TV Lounges.

What Else Do We Provide
Beauty Salon, Chiropodist, Cinema, Hairdressers, Library, Lift, Minibus, Optician.

Our Garden
Communal Garden, Communal Patio, Seating, Wheelchair Friendly Access.

How 'Smart' Are We?
Reduce Plastic Use.

Graysford Hall Brochure_Sanders Senior Living_e-version.pdf

Our Photos


The large, beautifully decorated suites on the ground floor benefit from patio doors leading out to a furnished patio area within the grounds. There are a mix of profile beds and divan beds. Each room has its own spacious wet room.

Suites are furnished with large wardrobes and seating, with room for more furniture if desired, plus there’s a telephone and TV. We have some interconnecting rooms, suitable for couples or friends.

Choice of Suites

All our suites come fully furnished but are spacious enough for you to bring in some of your treasured pieces if you wish. Our Terrace suites on the ground floor all have patio doors which open onto small patios at the front of the Hall or the large garden terrace which wraps round the southern and eastern aspects.

Reminiscence has several large suites with a mixture of divans and profiling beds. This floor is wide and airy with plenty of space to feel unrestricted.

On the Penthouse floor, the suites are substantially larger, some over 40 square metres and have their own kitchenette for complete privacy and independence. This floor also has a bar area for enjoying a sociable evening drink with friends and family.

Assisted Living / Extra Support

On our Penthouse floor, some of our suites contain small kitchenettes which are suitable for people who are assessed as requiring lower levels of care.

Whilst all the support is available as a standard, we do not wish to diminish the independence of someone who wishes to take care of themselves for as long as they can, just with the reassurance of having someone on hand 24 hours a day if required.

About Our Rooms
Number Of Rooms 72
Number Of Ensuite Rooms 68

Type Of Room
Double Room, Kitchenette, Shared Room, Single Room.

Room Features
Direct Garden Access, Furnished, Garden View, Unfurnished.

Room Facilities
Freeview TV, Internet Access, Safe, Telephone Point.

Our Photos

We recruit the very best people from the local area wherever possible to create a team of passionate, caring individuals who strive to make your day be the best it possibly can be. They will know and understand your life history, your individual needs and preferences and will be very involved in planning your care with you to ensure it reflects your needs and wishes.

Our Team
Suzie Shaw
Suzie Shaw
Deputy Manager

Suzie Shaw is the Home Manager of Graysford Hall. Suzie has worked within the care sector for over 17 years. Having started her career as a Care Assistant, she has naturally progressed into the role of Home Manager, and has gained an NVQ level 5 in Leadership and Management along the way. Suzie has a well-rounded approach to care and really enjoys working with her team, making Graysford Hall something very special.

David Mitchell
David Mitchell
Customer Relations Manager

David has a wealth of experience, with over 18 years working in the Health and Social Care sector. As Customer Relations Manager of Graysford Hall, David is on-hand to welcome new residents and loved ones to the home, working alongside residents every step of the way to ensure a smooth and comfortable welcome to their new home at Graysford Hall.

Jayne Hill
Jayne Hill
Wellbeing Lead

Jayne started working in Care 15 years ago for the Private Sector. Having quickly established a good relationship with a lady with Alzheimer's disease this ignited Jayne's interest and passion for caring for those with dementia. Jayne started working in Nursing homes and worked her way up to Senior Carer level, however, when an opening for an activities-focused role came along she stepped in at the request of her residents. She has been doing this ever since for a total of 8 years.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,350.00
Residential Dementia Fees From / Price Per Week £1,350.00
Respite Fees From / Price Per Week £1,350.00

Funding Types
Local Authority Leicester
Region East Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Bistro Pink tick icon Café Pink tick icon Restaurant
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Menu Pink tick icon Sample SSL Menu.pdf
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.

Pink tick icon Individual dietary needs are person centred.

Pink tick icon Meals reflect the nutritional needs of the residents.

Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.

Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.

Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte

Pink tick icon Hot Trolley

Pink tick icon Room Service

A critical component for good health.

Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.

Pink tick icon Families are invited for meals [Covid permitting].

Pink tick icon Residents dining in their own room have the same food options as elsewhere.

Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.

Pink tick icon Residents have access to a Bistro.

Pink tick icon Residents have access to a Restaurant

Pink tick icon Residents have access to Dining Room.

Pink tick icon Residents have the option of dining in their own room.

Pink tick icon Staff also dine themselves with the residents they support.

Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.

Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.

Pink tick icon Residents with dementia are shown food or visual menus to help them decide.

Pink tick icon There is a weekly menu.

Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.

Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.

Pink tick icon Vegan food can be served.

Pink tick icon Vegetarian food can be served.

Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.

Pink tick icon Tables are well laid.

Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).

Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.

Pink tick icon We have a waste management system.

Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.

Pink tick icon Our energy usage is well maintained.

Activities Are So Important

Sanders Senior Living are winning a reputation for putting lifestyle as being of equal importance as personal care. Your mental wellbeing has a huge impact on your physical wellbeing. With this in mind, we devise daily plans of activity which include physical exercise, and arts and crafts. There will also be regular trips out as well as various clubs to reflect the interests of those living here, be they choir groups, walking, bridge or art clubs.

We have twice daily film showings and all of our staff sit down together at 11am when it is ‘Time for Tea’. It doesn’t have to be tea of course, if you prefer a pre-lunch sherry – but everyone sits together and shares in conversation.

There will always be a ‘Juice of the Day’ at the bar and barista-style coffee with our own Sanders ground beans is available every day.

Our Photos

Activity planner WC 17.01.2022.pdf

Activities At Home
Board Games, Crafts, Excursions, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

Pets are accepted by arrangement, please speak to our home manager for more information regarding our pets policy.

Can You Bring Your Pet

11 Elmfield Avenue

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 4th May 2021
Last rated 15th May 2021

15th May 2021

Registration Date 7th October 2019
Service Provider Sanders Senior Living Limited, SS7 2QL
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Hospital, Park, Pub, Restaurant, Shopping Centre, Shops.

Frequently asked questions about Graysford Hall

Graysford Hall was given an overall rating of "Good" by the CQC in May 2021.
Graysford Hall provides Dementia, Respite and Residential care.
Graysford Hall has 72 rooms.
Prices for Graysford Hall start from £1,350.00 per week.
Graysford Hall is owned by Sanders Senior Living.
Yes. Graysford Hall does offer Residential care.
Yes. Graysford Hall does offer Respite care.
Yes. Graysford Hall does provide care for people with Dementia.
Graysford Hall comes under Leicester.
Graysford Hall does not accept Local Authority clients.
Graysford Hall does not accept NHS Continuing Healthcare clients.
Suzie Shaw is the manager of Graysford Hall.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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