Graysford Hall
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11 Elmfield Avenue
Stoneygate
Leicester
Leicestershire
LE2 1RB
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,400.00 |
| Regulator's Rating | Good |
Meet The Manager
Lorraine Welham is Manager at Graysford Hall.
I have worked in social care for over thirty years. My passion is to provide dignified, and compassionate care to all that require it. I take pride in all that I do, this includes leading staff to create an environment that is meaningful, comfortable, fulfilling and achieves the best outcomes possible for the people in our care.. Throughout my career I have looked after a very diverse range of residents and have experience of looking after people with complex nursing needs, dementia care and for those with a physical disability I still remain dedicated to achieving the best standards possible and will continue to do so.
Situated less than half a mile from the historic and picturesque Victoria Park, Graysford Hall is a beautiful 72-bed luxury care home in Leicester, combining exceptional care with contemporary comfort.
Thoughtfully designed with comfort and wellbeing at its heart, Graysford Hall provides outstanding residential and dementia care in a warm and welcoming environment. Residents can enjoy an impressive range of premium facilities, including a cinema, therapy room, hairdressing salon, cocktail bar, stylish lounges, a quiet reading room, a private dining room, and a welcoming bistro restaurant.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Independent Living, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Nursing Specialisms | Parkinson's Disease. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Regulatory Assessment | We have been assessed by the care regulator in our approach to infection control. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
We are on Facebook| Minimum Age |
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| 65 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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When you visit Graysford Hall, you’ll find the ideal setting for seniors to enjoy maximised independence, unbeatable care from a warm and positive team, and the space and opportunity to live the lifestyle they deserve. We have a private dining room where you can enjoy family celebrations in style and in private, this is all part of our service. Our therapy room and hairdressing salon will provide a selection of treatments which are complimentary and a menu of luxurious experiences which can be purchased as a special treat when you feel like being truly pampered. Our memory floor comprises beautifully appointed suites, welcoming communal areas, a well-stocked library with games/crafts area, hair salon and treatment room. Residents will be supported to enjoy a film in our ground floor cinema or out on trips on our own mini-bus.
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| Is Our Home Purpose Built |
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| Yes |
| The Year Our Home Was Built |
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| 20 Oct 2019 |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Bar / Pub, Bistro, Dining Rooms, Library, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Beauty Salon, Chiropodist, Cinema, Hairdressers, Library, Lift, Minibus, Optician. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Reduce Plastic Use. |
| Brochures |
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| graysford-hall-brochure_sanders-senior-living_e-version.pdf |
| Our Photos |
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| Description |
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The large, beautifully decorated suites on the ground floor benefit from patio doors leading out to a furnished patio area within the grounds. There are a mix of profile beds and divan beds. Each room has its own spacious wet room. Suites are furnished with large wardrobes and seating, with room for more furniture if desired, plus there’s a telephone and TV. We have some interconnecting rooms, suitable for couples or friends. Choice of Suites All our suites come fully furnished but are spacious enough for you to bring in some of your treasured pieces if you wish. Our Terrace suites on the ground floor all have patio doors which open onto small patios at the front of the Hall or the large garden terrace which wraps round the southern and eastern aspects. Reminiscence has several large suites with a mixture of divans and profiling beds. This floor is wide and airy with plenty of space to feel unrestricted. On the Penthouse floor, the suites are substantially larger, some over 40 square metres and have their own kitchenette for complete privacy and independence. This floor also has a bar area for enjoying a sociable evening drink with friends and family. Assisted Living / Extra Support On our Penthouse floor, some of our suites contain small kitchenettes which are suitable for people who are assessed as requiring lower levels of care. Whilst all the support is available as a standard, we do not wish to diminish the independence of someone who wishes to take care of themselves for as long as they can, just with the reassurance of having someone on hand 24 hours a day if required. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 72 |
| Number Of Ensuite Rooms | 68 |
| We offer these types of ensuite rooms: Wet Rooms. | |
| Type Of Room |
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| Double Room, Kitchenette, Shared Room, Single Room. |
| Room Features |
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| Direct Garden Access, Furnished, Garden View, Unfurnished. |
| Room Facilities |
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| Freeview TV, Internet Access, Safe, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,400.00 |
| Residential Dementia Fees From / Price Per Week | £1,400.00 |
| Respite Fees From / Price Per Week | £1,500.00 |
| Funding Types | |
|---|---|
| Local Authority | Leicester |
| Region | East Midlands |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Pureed
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Bistro
Café
Restaurant
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| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
A Private Dining room is bookable for residents and their families.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Bistro.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
Our energy usage is well maintained.
| Activities Are So Important |
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Sanders Senior Living are winning a reputation for putting lifestyle as being of equal importance as personal care. Your mental wellbeing has a huge impact on your physical wellbeing. With this in mind, we devise daily plans of activity which include physical exercise, and arts and crafts. There will also be regular trips out as well as various clubs to reflect the interests of those living here, be they choir groups, walking, bridge or art clubs. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Bingo, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Excursions, Flower Arranging, Knitting / Embroidery, Music Entertainment, Painting, Quiz Games, Reminiscence, Singing, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
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Are your windows double glazed? | Yes |
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Do you use motion sensors? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an EPC rating? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you train your team on recycling practices? | Yes |
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Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
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Do you measure your energy consumption? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you have an electric vehicle charging point? | Yes |
Using digital rather than paper based processes
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Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
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Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you carry out projects that support wildlife? | Yes |
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Do you compost? | Yes |
| Our Pets |
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Pets are accepted by arrangement, please speak to our home manager for more information regarding our pets policy. |
| Can You Bring Your Pet |
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| Yes |
11 Elmfield Avenue
Stoneygate
Leicester
Leicestershire
LE2 1RB
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Outstanding |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Assessment Date | 23rd April 2025 |
| Published Date | 22nd July 2025 |
| Current Report |
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| Historic Reports |
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| Registration Date | 7th October 2019 |
| Service Provider | Sanders Senior Living Limited, SS7 2QL |
Graysford Hall Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Church, Hospital, Park, Pub, Restaurant, Shopping Centre, Shops. |
Frequently asked questions about Graysford Hall
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