The Orchards
Book a Visit
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £2,009.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Nicki Mitchell is Family Liaison Manager at The Orchards.
As a Family Liaison Manager, I work with families like yours every day, and know that choosing a care home can feel like a big step. That’s why, for over 25 years, at Greensleeves Care we have worked to make moving into care less daunting. I’m excited to show you what The Orchards has to offer.
It all starts with our flexible no-obligation trial, so you get to try before committing longer term. Our approach to care means you get skill with a smile, a nice cup of tea before you even realise you want one, and a joke when you need it. We think that’s all part of good caring.
Being a charity means our focus is on people, not pockets. And with our Home for Life Commitment, you’ll never be asked to leave if your funds run out. Because that’s part of good caring too.
Our doors are open and we cannot wait to show you around.
The Orchards care home in Ely, is rated as the number 1 non-profit care home in the area according to independent reviews by residents and relatives. The Orchards provides expert residential, dementia and respite care, delivered by highly trained and experienced care teams, in a safe and secure environment. The Orchards is a modern, purpose-built care home with 66 spacious en-suite bedrooms, comfortable lounges, library and cinema. The Orchards is set in a vibrant neighbourhood with a school and new homes, overlooking the Cambridgeshire countryside.The Orchards care home in Ely, also serves Soham, Sutton, Littleport and surrounding areas.
Part of the Greensleeves Care family, The Orchards offers unique assurances including flexible trial stays and a unique Home for Life commitment, whereby no resident will ever face having to leave in the event their funds run out while in care.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, End of Life, Palliative, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
|
Our staff are trained to use measures which prevent and control infections. |
||
| Infection Control Initiatives in place | ||
|---|---|---|
 |
Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
|
Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
|
Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Safe Visiting Space | |||||
|---|---|---|---|---|---|
|
|||||
| Connectivity for resident testing, monitoring & communications |
|---|
|
Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
|---|
| 65 |
| LGBTQ Welcome |
|---|
| Yes |
| Our Building and Facilities |
|---|
|
The Orchards Care Home is stunning purpose built care home that provides an exceptional environment that residents thrive in. Every bedroom is spacious, beautifully furnished and comes with a full en-suite wet room. In addition to the comfortable bedrooms, the home features facilities including a cinema room, comfortable lounges, a hair and beauty salon, a library, family room, coffee bar, sky bar, landscaped gardens and ample parking. The 66-bed home is laid out over three self-contained floors which allow specially trained staff to deliver a range of care options to our residents. Residential care and dementia care are provided in separate parts of the home. The Orchards also has a garden room that opens out into the garden and potting shed. |
| Is Our Home Purpose Built |
|---|
| Yes |
| How Many Floors We Have |
|---|
| 3 |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Activities Room, Bar / Pub, Bistro, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Beauty Salon, Chiropodist, Cinema, Coffee Shop, Dentist, GP, Hairdressers, Library, Lift, Minibus, Optician, Physiotherapy. |
| Our Garden |
|---|
| Communal Garden, Communal Patio, Scenic Views, Seating, Vegetable Plot, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
|---|
| Interactive Digital Touch Table, Reduce Plastic Use. |
| Our Photos |
|---|
| Description |
|---|
|
Every bedroom is spacious, beautifully furnished and comes with a full en-suite wet room. This means that our residents have plenty of choice about how they are cared for and what they like. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 66 |
| Number Of Ensuite Rooms | 66 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Direct Garden Access, Furnished, Garden View, Step Free Access, Unfurnished. |
| Room Facilities |
|---|
| Internet Access, Telephone Point. |
| Our Photos |
|---|
|
| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £2,009.00 |
| Funding Types | |
|---|---|
| Local Authority | Cambridgeshire |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Kosher
Pureed
Vegan
Vegetarian
|
|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
|
| Dining Styles |
Hot Trolley
|
| Our Photos |
|
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to a Restaurant
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
There is a weekly menu.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
|---|
|
We believe that our residents should be at the heart of the key decisions taken in the home. That is why our residents help create the menus, the activities plan and even support the staff when interviewing new staff members. We believe that, as staff members, we are guests in our residents’ home and as such we act accordingly. |
| Our Photos |
|---|
| Activities At Home |
|---|
| Birthday Celebrations, Board Games, Card Games, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
| Our Pets |
|---|
|
To be arranged by the homer manager |
| Can You Bring Your Pet |
|---|
| Yes |
| Our Pet Policy |
|---|
| Pet policy.pdf |
2 Forsythia Road
Ely
CB6 2FU
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Assessment Date | 15th August 2025 |
| Published Date | 5th December 2025 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 9th August 2019 |
| Service Provider | Greensleeves Homes Trust, EC3M 3JY |
The Orchards Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church. |
| Nearby Services |
|---|
| Hospital, Shops. |
Frequently asked questions about The Orchards
The UK's largest & most detailed directory of elderly care and retirement living options
10,268
Care Homes
11,608
Home Care Services
1,688
Live-in Care Services
1,736
Retirement Living Developments
Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our detailed search facility and team of expert advisors can help you find the best care homes, nursing homes, retirement homes, retirement villages, home care, and live-in care services for you or your loved one's needs. Our website is free to use, we are proudly independent, and we never take referral fees.
