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Augustine Road
Harrow
Middlesex
HA3 5NS

Website

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Profile Strength
Excellent 98%
Care Type Care Home
Care Category Dementia | Respite | Residential
Availability Yes
Weekly Prices From £1,000.00
Regulator's Rating Good
Meet The Manager

Ebby Azigwe is Home Manager at Kent House.

Ebbie has worked within the health and social care sector since 2008. Before becoming a home manager, Ebbie's journey with Gold Care Homes began as a deputy home manager and a regional support manager. Ebbie's roles essentially entailed offering constant support and assistance to several homes within a specific region. Ebbie has obtained a qualification in Leadership and Management Level 5. He is very passionate about the quality of care provided within the homes and is a champion of staff progression within the company.

Ebby Azigwe

Kent House offers first class care for residents over 65 located in quiet residential cul-de-sac in Harrow Weald. Each one of our residents enjoys unique, personalised care, built around them and designed to make their stay with us as enjoyable and fulfilling as possible.

Visit the home and you’ll find a huge range of facilities on offer, including hairdressing facilities, chiropody, dental/eye care as well as a host of social activities to keep our residents busy. Of course, the best way to see the superb care and wonderful facilities we offer is to visit for yourself, meet our care team and see why we believe that Kent House is uniquely placed to deliver graceful, caring living. 


Care Options We Can Provide
Support For Companionship, Daily Respite Care, End of Life, Independent Living, Palliative, Personal care.
Disability Support Bed Bound, Physical Disability, Physically Frail, Requires Hoist , Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter.
Type Of Dementia Mild Dementia, Moderate Dementia, Severe Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Mixed Dementias, Vascular Dementia.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Gold Care Homes remains committed to ensuring all of our residents, loved ones, and hardworking members of staff are protected against the COVID-19 pandemic. All Gold Care Homes’ homes completed their second round of vaccinations. Our care homes have now begun the process of offering the booster vaccine to all residents.

The legislation makes vaccination mandatory for anyone who works in a care home, whatever their role. All care home residents will now be required to nominate up to 3 visitors who can enter the care home for regular visits. Visits must still be pre-booked, and visitors must test negative for COVID-19 at the start of the visit.

Infection Control Initiatives in place
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals here.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Our Building and Facilities

The wonderful facilities at Kent House make a world of difference to our residents. Whether it’s chatting in the cafe, pottering around the garden or enjoying the peace and quiet of the lounge, there really is a favourite place for everyone. 

    There are also a number of additional paid for services including hairdressing, chiropody services, daily reading material and many more.

    As you’d expect, we work hard to keep our homes clean, comfortable and up to date. We’re constantly looking for new ways to improve our environment, but above all - we will always ensure our homes remains ‘homely’.


    Is Our Home Purpose Built
    No

    How Many Floors We Have
    2

    Who Owns Our Building
    Private

    Communal Rooms
    Coffee Shop / Café, Conservatory, Dining Rooms, Sitting Rooms, TV Lounges.

    What Else Do We Provide
    Chiropodist, Hairdressers, Lift.

    Our Garden
    Communal Garden.

    How 'Smart' Are We?
    Reduce Plastic Use, Virtual Reality.

    Brochures
    Kent_House_BROCHURE_Final_301018.pdf

    Our Photos

    Description

    Rooms at Kent House vary in style

    and facilities, but the majority offer:

    • Large rooms with natural lights
    • Views of our landscaped gardens
    • TV and Telephone points
    • Single or double sized rooms

    About Our Rooms
    Number Of Rooms 40
    Number Of Ensuite Rooms 36

    Type Of Room
    Double Room, Single Room.

    Room Features
    Furnished, Garden View, Unfurnished.

    Room Facilities
    Catch up TV, Freeview TV, Sky/Cable TV, Telephone Point.

    Our Photos
    Description

    We take as much care of our staff as we do of our residents. Delivering excellent care is key at Gold Care Homes. It motivates the way we invest, train and measure staff wellbeing. This ensures our entire workforce is fully engaged and is driving towards our corporate goals.

    We are active in pursuing a fully dedicated workforce and monitor the feedback of our staff through an annual Health and Happiness survey. After all, a happy workforce provides a happy service! We use a range of corporate initiatives to support staff engagement levels including: involving our staff when developing individual care home strategies, investment in training and development, identifying future stars in the business as well as regular social events. We recently launched our very own Dragons Dens style ideas forum, where staff, residents and their families can present their ideas to promote efficiency and improve the experience of our residents.

    To us, each and every resident is an individual. Each has his or her own life story. Each has their own likes and dislikes. Each has their own way of living. All of our residents enjoy their own care plan, tailored specifically for them. This allows us to build their care around their preferences, lifestyles and routines. It’s all part of our philosophy to see the person for who they are, not masked by age or condition. Everything we do is driven by this genuinely caring, person-centred approach.


    Our Team
    Aaron Amekuevor
    Aaron Amekuevor
    Deputy Manager

    Aaron has worked at Kent house since March 2020 as a Deputy Manager. Aaron has worked within the Health and Social care sector for the last 5 years and has gain great experience and knowledge in the field of Health and Social Care. Aaron has various skills and knowledge that support his additional role as a Care Planning champion at Kent House and delivers training on care planning and supports senior care staff in writing detailed care plans. Aaron has completed all his mandatory training, as required, and has a Diploma level two in Health and Social Care. Aaron is very passionate about providing person-centered care to the elderly to ensure they receive the care and support needed to help them live their lives as required. Aaron would like to support care staff in improving their knowledge and skills in writing detailed care plans for service users.

    Dhruveshkumar Patel
    Dhruveshkumar Patel
    Care

    I have been working at Kent House for over 1.5 years and when I started I was really uncomfortable as it was a new place with new management. However, as time progressed I started feeling comfortable due to the every day support and guidance I received from the management and fellow staff members. I have learnt a lot over the last 1.5 years and hope to continue learning and becoming better every single day. Overall I am very happy at Kent House.

    Ebby Azigwe
    Ebby Azigwe
    Home Manager

    Ebbie has worked within the health and social care sector since 2008. Before becoming a home manager, Ebbie's journey with Gold Care Homes began as a deputy home manager and a regional support manager. Ebbie's roles essentially entailed offering constant support and assistance to several homes within a specific region. Ebbie has obtained a qualification in Leadership and Management Level 5. He is very passionate about the quality of care provided within the homes and is a champion of staff progression within the company.

    Irena Beardon
    Irena Beardon
    Chef

    Irena has worked in the catering trade for over 12 years in a variety of roles in Italy, Poland, and the UK. Irena has worked as an assistant Chef/ Chef at Kent House for 3 years. Irena has a vast knowledge of nutrition and cooking styles gained from her education in nutrition at college in Poland and working in the industry for over 12 years she has gained more knowledge while working in Kent house through training. Irena has qualified at level 2 NVQ of Food Hygiene at college in Poland, she studied nutrition and dietetics. She has a Level 3 NVQ Health and safety at work. NVQ Level 2 in Diabetes Care. Irena takes pride in her role and is always striving to learn new, innovative cooking methods to help ensure her meals always match the varied needs of her residents. Irena would like to complete her level 3 NVQ in food hygiene and continue to improve the quality and nutritional value of every meal and a more varied choice.

    Marcelina Fernandes
    Marcelina Fernandes
    Health Care Assistant

    I have been working as a Health Care Assistant at Kent House for just over 3 months. During the last 3 months, I have learnt so much especially from my colleagues. Working in the care sector brings a lot of new opportunities which I am looking forward too. Despite being new, the management have been really understanding and patient which speaks really highly of them. Overall, I am really satisfied at Kent House and will highly recommend. 

    Rahul Sookhee
    Rahul Sookhee
    Maintenance

    Rahul has worked at Kent house since February 2020 as maintenance support and later took a full-time position as a permanent Maintenance person for the care home. Rahul has been in the care industry for 7 years. He started as a domestic assistant at HC-ONE in Hayes for 1 year and joined Victoria Care Centre, where he got the opportunity to learn and work as a Maintenance Assistant for 5 years. Rahul has various skills and knowledge that support his additional role as a Health and Safety champion at Kent House. Rahul has completed all his mandatory training as required including first aid, health and safety, infection control, person centred care, fire safety, legionella awareness, and fire marshal. He has also completed his NVQ level 2 in customer service. Rahul is known as the workplace Health and Safety Champion as he is extremely passionate about everyone's safety. Rahul strives to ensure Kent House is fully compliant in our next CQC inspection.

    Rebecca Moore
    Rebecca Moore
    Activity Coordinator

    Rebecca has worked at Kent house since January 2021 as a Care Assistant and later progressed to an Activity Coordinator. Rebecca only recently joined the health and social care industry after working in the Hospitality industry for the past 8 years with management skills and managing a team which made her shine for the position of Activity Coordinator. Rebecca has various skills and knowledge that support her additional role as a First Aid Champion at Kent House.

    Rebecca has completed all his mandatory training as required including first aid, health and safety, infection control, person-centered care, Care certificate, fire safety awareness, and fire marshal. Rebecca has recently enrolled to complete her NVQ diploma in Health and Social Care. Rebecca is very passionate about her role at Kent House and aims to make sure that all staff get the relevant training and take the lead in raising awareness about First Aid Emergencies and what to do in the event of an Emergency.

    Riddhiben Patel
    Riddhiben Patel
    Domestic & Kitchen Assistant

    I have been working in Kent House since the start of 2020. When I started my job as a Domestic & Kitchen Assistant it was a whole new experience for me and I made several mistakes but management always supported and guided me in the right direction. I am really happy with the support and guidance i have received during my time here and will highly recommend Kent House. 

    Savankumar Solanki
    Savankumar Solanki
    Carer

    I first began caring at Kent House last year when the Covid Pandemic took place in the UK. I really enjoy my job and its such a pleasure to see how my help improves another person’s quality of life. I support more than 30 residents, who have recently started residing in the home. But understandably adjusting to everyone's new way of life has been a challenge which I have throughly enjoyed. In addition, my colleagues and management have been outstanding and supportive. At the moment the caring role isn't having a big impact on me including my wellbeing however I know in the future it could and therefore i want to be better prepared.

    Simona Oglinzanu
    Simona Oglinzanu
    Senior Carer

    I really like my job because each passing day I have the opportunity to learn new things including about mental health, medication and about several kinds of residents. I've always had a lot of support from the management and my colleagues which in return gives me the feel of being comfortable in my job.

    Weekly Fees Start From Fee
    Residential Fees From / Price Per Week £1,000.00

    Funding Types
    Local Authority Harrow
    Region London
    We Accept Self-Funding Clients Yes
    We Accept Local Authority Funding Yes
    We Accept NHS Continuing Healthcare Yes
    We Accept Local Authority funding with a Third Party Top-Up Yes

    Choice Dining Logo

    Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

    To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

    Styles of Food Pink tick icon Pureed Pink tick icon Vegetarian
    Dining Locations Pink tick icon Bedroom Dining
    Dining Styles Pink tick icon Room Service
    Our Photos

    The preparation, nutritional value and presentation of food.

    Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


    Pink tick icon Individual dietary needs are person centred.


    Pink tick icon Meals reflect the nutritional needs of the residents.


    Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


    Pink tick icon Our menu is balanced.

    Pink tick icon Snacks are provided for residents that require texture-modified food.


    Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

    Pink tick icon Room Service

    A critical component for good health.


    Pink tick icon We are following best practice including NICE guidelines as a standard.

    Pink tick icon We are conducting internal and/or 3rd party food safety audits.

    Pink tick icon We have allergen management policies in place.

    A freedom to eat the food you want, when you want it.

    Pink tick icon Residents dining in their own room have the same food options as elsewhere.


    Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


    Pink tick icon Residents have access to Dining Room.


    Pink tick icon Residents have the option of dining in their own room.


    Pink tick icon Staff sit with the residents they support when they dine.

    Pink tick icon Residents have access to a flexible meal service beyond defined times.

    Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


    Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


    Pink tick icon There is a weekly menu.

    Pink tick icon The best interest choices are made for residents unable to make their own choices.

    Understanding the wants and requirements of every individual be it cultural, religious or dietary.

    Pink tick icon Gluten-free food can be served.


    Pink tick icon Vegan food can be served.


    Pink tick icon Vegetarian food can be served.


    Pink tick icon We can support people with Diabetes.

    Delivering a respectful and quality service.

    Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

    Pink tick icon Staff are hospitality trained to present / serve meals.


    Pink tick icon Tables are well laid.


    Pink tick icon We have food theme days/nights.

    Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

    Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


    Pink tick icon We promote an inclusive dining experience.

    Pink tick icon There are no unnecessary disruptions during mealtimes.

    Being environmentally and socially responsible and thoughtful.

    Pink tick icon We correctly dispose of our waste.


    Pink tick icon We have a waste management system.


    Pink tick icon We monitor our food waste.

    Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.

    Pink tick icon Our energy usage is well maintained.


    Pink tick icon We are actively reducing food mileage.

    Activities Are So Important

    Our Activities Co-ordinators play a fundamental part in delivering our mission of enhancing the lives of our residents by creating a fun and hugely varied program for everyone to participate. A great source of fun and laughter, our range of activities really help each resident live their life to the full. Here at Gold Care Homes, we believe independent activity, hobbies and day to day chores boast self confidence. By taking the time to understand each residents capabilities, we’re able to build a personalized activity plan.

    Our aim is to create a programme that encourages as much interaction and enjoyment as possible. As you’d expect, most activities are indoors. However, when the weather permits, we make the most of our lovely outdoor patio areas and landscaped gardens. When our residents are feeling a little adventurous, we also plan nationwide trips to popular landmarks!


    Our Photos

    Timetables
    Example week for resident.PNG

    Activities At Home
    Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Dancing, Excursions, Gardening, Music Entertainment, Painting, Quiz Games, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga.

    Activities Outside Our Home
    Local Tourist Attractions, Shopping, Theatre.
    Our Pets

    Relatives and friends can bring pets when visiting.


    Can You Bring Your Pet
    Yes

    We Welcome
    Cats, Dogs, Rabbits.

    Our Pet Policy
    No 122 - Pets Within The Home.pdf

    Augustine Road
    Harrow
    Middlesex
    HA3 5NS

    Regulator: CQC

    Current Ratings
    Overall Good
    Safe Good
    Well Led Good
    Caring Good
    Responsive Good
    Effective Good
    Inspection Reports
    Last inspected 21st January 2022
    Last rated 24th February 2021
    Reports

    16th March 2022

    24th February 2021

    28th September 2019

    30th January 2019

    4th May 2018

    Registration Date 19th May 2017
    Service Provider GCH (South) Ltd, UB10 0JH
    Transport
    Bus Stop nearby, Train Station nearby.

    Places of Worship
    Anglican Church, Catholic Church, Methodist Church.

    Nearby Services
    Restaurant, Shops.

    Frequently asked questions about Kent House

    Kent House was given an overall rating of "Good" by the CQC in February 2021.
    Kent House provides Dementia, Respite and Residential care.
    Prices for Kent House start from £1,000.00 per week.
    Kent House is owned by Gold Care Homes.
    Yes. Kent House does offer Residential care.
    Yes. Kent House does offer Respite care.
    Yes. Kent House does provide care for people with Dementia.
    Kent House accepts Local Authority clients.
    Kent House accepts NHS Continuing Healthcare clients.
    Ebby Azigwe is the manager of Kent House.

    Profile Last Updated: 08 Aug 2022 | Report this Profile

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