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10 Borovere Lane
Alton
Hampshire
GU34 1PD

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,547.00
Regulator's Rating Good
Meet The Manager

Karen Shepperdson is Home Manager at Borovere.

I’ve been in care for over 25 years, supporting families like yours every day.
At Greensleeves Care, we know families are making big decisions about their loved ones and we’re here to help you feel confident in those choices.  One of the ways we give families peace of mind is through our Home for Life Commitment: a resident will never be asked to leave if personal funds run out. Because our focus, as a charity, is always on people, not pockets.

We make the move into care flexible, with options such as a no-obligation trial, to experience life here before making a longer-term commitment.

Our approach to care is rooted in warmth and understanding, delivered by a skilled and compassionate team who are here to support you and your loved one feel good about care, every step of the way. Give us a call today to talk through your needs or to arrange a visit, we’d be delighted to show you around.

Karen Shepperdson

Welcome to Borovere, the leading not-for-profit care home in Alton, Hampshire. We provide compassionate residential, dementia, and respite care in a warm, homely environment where every resident is valued as an individual.

As part of Greensleeves Care, a highly respected UK care charity, Borovere is dedicated to putting people before profit. Our Home for Life promise means residents and their families have complete peace of mind, knowing that no one will ever be asked to leave if personal funds run low.

Situated on the edge of the welcoming market town of Alton, our home offers easy access to local community life, from social outings and church visits to pub lunches and local events. With 34 spacious, fully furnished bedrooms, many featuring ensuite wet rooms, residents are encouraged to make their rooms truly their own.

Life at Borovere is active and fulfilling, with a variety of daily activities, hobbies, and events designed to promote wellbeing and friendship. Our talented chefs prepare nutritious, home-cooked meals tailored to individual preferences, with highlights including summer barbecues and al fresco dining in our lovely garden.

Discover why so many families choose Borovere, the No. 1 not-for-profit care home in Alton for trusted, compassionate care.


Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, Palliative, Personal care.
Disability Support Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Wheel Chair Bound.
Medication By Mouth.
Type Of Dementia Mild Dementia.
Dementia Behaviour Mild Forgetfulness.
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Our staff are trained to use measures which prevent and control infections.

We are using sterilisation and/or disinfection devices within our care setting.

We are testing for viral infection when symptoms present within our care setting.

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

People who visit the care home for the first time often remark on how happy the residents are and how relaxing the home is for them. This is something the Home Manager and her team pride themselves on. This is also one of the reasons why local health care professionals in Hampshire hold Borovere in such high esteem and also why so many people want to live there.


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Charity

Communal Rooms
Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Chiropodist, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Wheelchair Friendly Access.

Our Photos

Description

There are a total of 30 bedrooms including 28 single rooms and 2 double occupancy rooms, the vast majority of which have en-suite facilities. 

Although each room is fully furnished to a high standard, residents are encouraged to bring in personal items such as pictures, ornaments and small items of furniture. The rooms are also equipped with a call bell system and TV point.


About Our Rooms
Number Of Rooms 34

Type Of Room
Double Room, Shared Room, Single Room.

Room Features
Furnished.

Room Facilities
Internet Access, Telephone Point.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,547.00

Funding Types
Local Authority Hampshire
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Tables are well laid.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Activities Are So Important

Our activities are personalised to suit our residents’ wishes and interests and to enable them to stay as active and independent as possible. We have a dedicated Activities Coordinator who organises a schedule of entertainment and activities that is woven into the fabric of the day. In this way we keep days interesting and fun for all.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Dancing, Exercise Class, Knitting / Embroidery, Music Entertainment, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment.

Activities Outside Our Home
Local Tourist Attractions.
Our Pets

 Assessed on a case-by-case basis


Can You Bring Your Pet
Yes

10 Borovere Lane
Alton
Hampshire
GU34 1PD

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 4th May 2023
Last rated 4th July 2023
Current Report

Borovere Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Borovere Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 7th December 2010
Service Provider Greensleeves Homes Trust, EC3M 3JY
Transport
Bus Stop nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Church, Hospital, Park, Pub, Restaurant, Shops.

Frequently asked questions about Borovere

Borovere was given an overall rating of "Good" by the CQC in July 2023.
Borovere provides Residential, Dementia and Respite care.
Prices for Borovere start from £1,547.00 per week.
Borovere is owned by Greensleeves Care.
Yes. Borovere does offer Residential care.
Yes. Borovere does offer Respite care.
Yes. Borovere does provide care for people with Dementia.
Borovere comes under Hampshire.
Borovere accepts Local Authority clients.
Borovere does not accept NHS Continuing Healthcare clients.
Karen Shepperdson is the manager of Borovere.

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