TLC Karuna Manor Care Home
Book a Visit
Christchurch Avenue
Harrow
Middlesex
HA3 5BD
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Nursing | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,800.00 |
| Regulator's Rating | Outstanding |
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Meet The Manager
Payal Chhabra is Home Manager at TLC Karuna Manor Care Home.
I have been the registered Home Manager at Karuna Manor since November 2022, previously I was the Hotel Services Manager for the home.
Over the past 17 years I have worked as a Physiotherapist and Deputy Manager with residents, families, loved ones and the wider community to promote a sense of belonging.
I am pleased to be leading an exceptional team who are dedicated to delivering excellent person-centred care and we are proud to be rated Good in all areas by CQC. I have a vast experience in clinical care, with the last 25 years specialising in elderly care. I am passionate about supporting my team members and I am most fulfilled when I enjoy spending time with our residents who love to enjoy a chat and a chuckle.
Karuna Manor is a luxurious and award-winning care home in Harrow, rated ‘Outstanding’ by the Care Quality Commission (November 2023). Combining exceptional care with cultural richness and spiritual wellbeing, the home offers residential, nursing, dementia and respite care within a warm and inclusive environment.
Part of the award-winning TLC Care Group, the home is committed to delivering care that is built on truth, love and compassion. These core values underpin every aspect of daily life, creating a nurturing environment where residents and families feel supported at every stage of their journey.
Designed with elegance and attention to detail, Karuna Manor provides a five-star experience. Every private bedroom is en suite and beautifully appointed. Residents enjoy peaceful landscaped gardens, a boutique shop, hair and beauty salon, a Japanese water garden and a comfortable in-house cinema. A magnificent on-site temple and Yagna Shala reflect the home’s deep commitment to spirituality and community.
Purpose-built to support the vegetarian community, in-house chefs prepare fresh, authentic and award-winning Gujarati cuisine daily, ensuring variety and nourishment. English, Gujarati and Hindi are spoken to facilitate excellent communication and comfort for residents and families.
The dedicated care team, comprising experienced carers, nurses, hospitality staff and wellbeing professionals, delivers tailored, person-centred care with dignity, kindness and respect. Whether requiring light daily support or complex nursing, the team provides a seamless and adaptable care pathway.
Daily life is vibrant and fulfilling, with a rich programme of activities, cultural events and spiritual practices supporting physical and emotional wellbeing. Residents are encouraged to maintain independence, enjoy interests and build meaningful connections in a truly homely setting.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, Palliative, Personal care, Support for Couples. |
| Disability Support | Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Nursing Specialisms | Cancer, Huntington Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Parkinson's Disease, Prader Willi Syndrome, Stroke, Traumatic Brain Injury. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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Karuna Manor is working within the government guidelines to help protect its staff and clients. |
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| Infection Control Initiatives in place | ||
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 30 |
| Our Building and Facilities |
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TLC’s luxury care homes are designed to provide a welcoming, immaculate environment that our residents love. You can relax and feel at home in landscaped gardens, spacious lounge areas, private dining rooms, cafes, beauty salons, cinemas and more. Seating and lounge areas throughout the home offer company or quiet places to enjoy with guests and visitors and in addition to the fully en-suite rooms and spacious lounges and dining areas, the home also has unrivaled facilities, including a temple, a Yagna Shala, a hair and beauty salon, a boutique shop, a Japanese water garden and an in-house cinema. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 3 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Beauty Salon, Chiropodist, Cinema, Coffee Shop, Hairdressers, Library, Lift, Spa, Therapy Room. |
| Our Garden |
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| Communal Garden, Communal Patio, Pond or Lake, Private Garden(s), Scenic Views, Seating, Secure Garden, Sensory Garden, Summer House, Vegetable Plot, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Individual Heating Controls. |
| Our Photos |
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| Description |
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We offer bespoke care which is tailored to an individuals needs from Residential to end of life nursing care, and specialist care for people living with memory loss. We can help you understand the financial options, concerns and requirements which planning for care in later life involves. Please contact us, we would love to welcome you for a visit. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 60 |
| Number Of Ensuite Rooms | 60 |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access. |
| Room Facilities |
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| Internet Access, Telephone Point, Wifi. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,800.00 |
| Nursing Fees From / Price Per Week | £1,900.00 |
| Residential Dementia Fees From / Price Per Week | £1,900.00 |
| Nursing Dementia Fees From / Price Per Week | £1,900.00 |
| Respite Fees From / Price Per Week | £1,800.00 |
| Funding Types | |
|---|---|
| Local Authority | Harrow |
| Region | London |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bistro
Café
Lounge/Diner
Restaurant
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| Dining Styles |
A la Carte
Hot Trolley
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| Our Menu |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Residents have access to a Bistro.
Residents have access to a Restaurant
Residents have access to Dining Room.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
There is a weekly menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
We grow some food and/or ingredients on site.
We use locally sourced and locally grown or reared food.
We use organically grown food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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Our residents and their traditions are highly encouraged at Karuna Manor, as we make sure to organise activities and events to celebrate special cultural occasions. This way we make everyone feel right at home at one of our Hindu care homes in Harrow. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Birthday Celebrations, Board Games, Card Games, Choir, Crafts, Crosswords, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games, Yoga. |
| Activities Outside Our Home |
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| Local Tourist Attractions. |
| Our Pets |
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Please enquire directly with Karuna Manor |
| Can You Bring Your Pet |
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| No |
Christchurch Avenue
Harrow
Middlesex
HA3 5BD
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Outstanding |
| Safe | Good |
| Well Led | Outstanding |
| Caring | Good |
| Responsive | Outstanding |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 20th October 2023 |
| Last rated | 24th November 2023 |
| Current Report |
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| Historic Reports |
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| Registration Date | 23rd March 2015 |
| Service Provider | Karuna Care (TLC) Limited, HA3 5AA |
TLC Karuna Manor Care Home Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby, Car Park on-site, Train Station nearby. |
| Places of Worship |
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| Anglican Church, Mosque. |
| Nearby Services |
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| Chemist, Church, Hospital, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops. |
Frequently asked questions about TLC Karuna Manor Care Home
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