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Profile Strength
Excellent 100%
Care Type Care Home
Care Category Dementia | Residential
Availability Yes
Weekly Prices From £1,095.00
Regulator's Rating Good
Meet The Manager

Tania Warner is The Home Manager at The Haven.

Hello, my name is Tania and I am honoured to be a part of the Sohal team as a registered Manager at The Haven. I have worked in the care sector for over 15 years, having started off as a Care Assistant and worked my way up the ladder to the position of Registered Care Manager. I have always had a passion for caring, particularly with the elderly, and those living with dementia and Alzheimer’s.

I am passionate and care deeply about enhancing our resident’s lives.

If there is anything else I can help you with please don’t hesitate to contact me.

Tania Warner

The Haven Residential Home is a registered care home, aiming to provide a high standard of care to our residents, whilst encouraging them to live as independently as possible by receiving care & support consistent with their needs. The Haven is set in approximately one acre of secluded land and is 5 minutes-drive from Colchester town centre. Local amenities include bus stop directly outside, two small local shops and a church; pub and restaurants within walking distance.

The Lobby
The Salon
Post Office
Care Options We Can Provide
Support For Companionship, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Challenging Behaviour, Disrupted Sleep Patterns, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia.

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

Before all visitors and staff  are allowed in The Haven they must complete an Lateral Flow Test, either at their own home and register this on the NHS website or they can have a Lateral flow test done at The Haven and wait for the results to come back.

All visitors and staff must wear face mask at all times. 

Infection Control Initiatives in place
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

The Care Organisation has not indicated availability

Mobile Phone Network Coverage (mobile “signal”)

The Care Organisation has not indicated availability

Telephone for external calling

The Care Organisation has not indicated availability

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals here.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Our Building and Facilities

The home is set in large grounds, and our residents love the outside garden space. The home and the gardens are fully secured for peace of mind. There are two newly decorated lounges at The Haven. One is utilised as a reminiscence lounge, whilst the other is used for activities such as Bingo, indoor ten pin bowling, crafts, singing and dancing and so much more. Both lounges have large screen TVs and once a week we hold a Movie night for our residents, with popcorn included!

Located in the rear garden we have a summerhouse, which sometimes the residents use as a quiet space. Both lounges back onto the garden, and when the weather is good, many of the residents will sit outside and enjoy the sunshine.

Is Our Home Purpose Built

How Many Floors We Have

Who Owns Our Building

Communal Rooms
Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Coffee Shop, Dentist, GP, Hairdressers, Minibus, Optician, Smoking Area, Stairlift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Secure Garden, Summer House, Vegetable Plot, Wheelchair Friendly Access.

How 'Smart' Are We?
Individual Heating Controls.

The Haven Brochure.pdf

Our Photos


We have accommodation for 32 residents in single rooms, 31 with en-suites. All bedrooms and communal areas are fitted with a nurse-call system and smoke alarm. All bedrooms are fully furnished, but residents are welcome to bring with them items of their own furniture by arrangement.

About Our Rooms
Number Of Rooms 32
Number Of Ensuite Rooms 31

Type Of Room
Single Room.

Room Features
Furnished, Garden View.

Room Facilities
Internet Access, Sky/Cable TV, Telephone Point, Wifi.

Our Photos

At The Haven we aim to provide a secure, happy and comfortable home, promoting a high standard of care and understanding of individual’s needs, to offer as much support as required, whilst maintaining respect for privacy at all times, and help maintain personal dignity and independence wherever possible.

Our Team
Tania Warner
Tania Warner
The Home Manager

Hello, my name is Tania and I am honoured to be a part of the Sohal team as a registered Manager at The Haven. I have worked in the care sector for over 15 years, having started off as a Care Assistant and worked my way up the ladder to the position of Registered Care Manager. I have always had a passion for caring, particularly with the elderly, and those living with dementia and Alzheimer’s.

I am passionate and care deeply about enhancing our resident’s lives.

If there is anything else I can help you with please don’t hesitate to contact me.

Kate  Jackson
Kate Jackson
Head of Care

Hello, my name is Kate and I have worked in care industry for over 34 years, working across various private care and hospital environments.

I have special interest in Dementia and love the job I do, whilst firmly believing and instilling the view that every resident is cared for as a family members would be.

I started as a Care Assistant and have worked my way up to Head of Care.

Chloe Collett
Chloe Collett

Hi, my name is Chloe and I have been at The Haven since October 2021, and I really enjoy working here.

I like to meet the families and build relationships with the residents on a daily basis.

Lisa Keppel
Lisa Keppel

Hi my name is Lisa, I have worked in Health and Social care for over 28 years in many different roles. For the past 4 years I have been an Activities Co-Ordinator at The Haven.

I love spending time with the residents and hearing their life stories.

I do daily activities, both in groups and on a one-to-one basis.

It makes my day when I see the residents happy, smiling and enjoying themselves.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,095.00

Funding Types
Local Authority Essex
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Gluten-free Pink tick icon Pureed Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Café
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Menu Pink tick icon Menu - Summer 2022.docx Pink tick icon Menu - Winter 2022.docx
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.

Pink tick icon Individual dietary needs are person centred.

Pink tick icon Meals reflect the nutritional needs of the residents.

Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.

Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.

Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley

Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.

Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.

Pink tick icon Families are invited for meals [Covid permitting].

Pink tick icon Residents dining in their own room have the same food options as elsewhere.

Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.

Pink tick icon Residents have access to Dining Room.

Pink tick icon Residents have the option of dining in their own room.

Pink tick icon Staff also dine themselves with the residents they support.

Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.

Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.

Pink tick icon Residents with dementia are shown food or visual menus to help them decide.

Pink tick icon There is a weekly menu.

Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.

Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.

Pink tick icon Vegan food can be served.

Pink tick icon Vegetarian food can be served.

Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.

Pink tick icon Tables are well laid.

Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).

Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.

Pink tick icon We have a waste management system.

Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.

Pink tick icon We grow some food and/or ingredients on site.

Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon We use organically grown food.

Pink tick icon Our energy usage is well maintained.

Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Activities are given high priority in our home, and we pride ourselves on the range and variety of activities we offer our residents. However this does not only take place in the communal areas, as occasionally some residents may prefer to remain in their own rooms. In which case our Activities Co-ordinator will spend time with them too.

Our Photos

Activity Board.jpg

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Dancing, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Reminiscence, Residents' Committee, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Theatre.
Our Pets

Our residents love/loved their animal, so when families come in and want to bring loving animal in they are more than welcome.

Can You Bring Your Pet

84 Harwich Road

Regulator: CQC

Current Ratings
Overall Good
Safe Requires Improvement
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 14th February 2020
Last rated 5th March 2020

5th March 2020

17th August 2017

2nd March 2016

9th June 2015

30th May 2014

30th November 2013

4th July 2013

31st January 2013

22nd October 2012

8th August 2012

7th February 2012

Registration Date 20th December 2010
Service Provider Comfort Care Services (Colchester) Limited, CO4 3BS
Bus Stop nearby, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Buddhist Temple, Catholic Church, Methodist Church.

Nearby Services
Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery.

Frequently asked questions about The Haven

The Haven was given an overall rating of "Good" by the CQC in March 2020.
The Haven provides Dementia and Residential care.
Prices for The Haven start from £1,095.00 per week.
The Haven is owned by Sohal Healthcare.
Yes. The Haven does offer Residential care.
No. The Haven does not offer Respite care.
Yes. The Haven does provide care for people with Dementia.
The Haven accepts Local Authority clients.
The Haven accepts NHS Continuing Healthcare clients.
Tania Warner is the manager of The Haven.

Profile Last Updated: 08 Aug 2022 | Report this Profile

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