Woodlands Residential Care Home

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174-178 Reading Road South
Church Crookham
Fleet
Hampshire
GU52 6AE

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Weekly Prices From £1,550.00
Regulator's Rating Outstanding
Woodlands Residential Care Home - Care Home
Meet The Manager

Vicki Morl is Home Manager at Woodlands Residential Care Home.

I love my role as Home Manager: at Woodlands, we really believe that everyone deserves excellent care and to live in a happy home. Since the age of fifteen, I've worked in the care industry in a variety of care settings such as residential, nursing, learning disabilities and mental health, as well as domiciliary care. My passion is in elderly care; everyone is unique and has an interesting story to tell.

Throughout my time, I've gained a number of qualifications, such as NVQs at Levels 2, 3, and 4, and a Level 5 Diploma in Health & Social Care and Management. I am proud to work for a family -company that puts the residents at the forefront of everything they do. Woodlands has a really strong and experienced team so we never have to use agency staff, and build lasting bonds with our residents.

Vicki Morl

For over 50 years Woodlands has been providing exceptional care to local families in Church Crookham, Farnham and surrounding areas in Surrey and Hampshire. Run by 3 generations of the Lee family, Woodlands is proud to be rated Outstanding by CQC.

Our 39 bespoke ensuite bedrooms are arranged around a beautiful central courtyard and landscaped gardens, with safe and peaceful winding paths through bluebell woods and numerous ponds.

Our experienced, dedicated staff delivers personalised 24-hour residential care. We have a strong permanent team and do not use agency staff, ensuring continuity of care for residents and their families.

Every member of our staff shares our Sunflower Approach to care: Loyalty, Adoration and Longevity. The Sunflower Approach at Woodlands is our unique, person-centred care ethos designed to deliver compassionate care for every resident’s needs and preferences.

Woodlands offers a happy, more personal, intimate setting; owners and staff often build close relationships with residents, enriching the lives of those who choose to live with us. 

For more than five decades, families in Fleet have trusted Woodlands to provide outstanding, personalised care that only a long-established family-run home can offer.


Woodlands Resident Interview
Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, High Dependency, Independent Living, Palliative, Personal care, Physiotherapy, Reablement, Rehabilitation, Support for Couples.
Disability Support Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth.
Type Of Dementia Mild Dementia.
Dementia Behaviour Mild Forgetfulness.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Infection Control Initiatives in place
safe-tick Air Filtration & Purification We are using air filtration and/or air purification devices within our care setting.
safe-tick Independent Assessments We have been independently assessed in our approach to infection control.
safe-tick Infection Control Training Our staff are trained to use measures which prevent and control infections.
safe-tick Infection Screening We are using technology to screen for infections & monitor symptoms.
safe-tick Regulatory Assessment We have been assessed by the care regulator in our approach to infection control.
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
safe-tick Virus Testing We are testing for viral infection when symptoms present within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space

We offer safe, distanced visiting in dedicated safe visiting spaces for residents and their families. 

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Social media provides an up to date window on the activities within a provider's setting.

Infection Control Safe We are on Facebook

Minimum Age
65

LGBTQ Welcome
Yes
Our Building and Facilities

As a family-run care home for over 50 years, Woodlands has been thoughtfully developed to provide a warm, comfortable and homely environment where residents feel truly at home. Our 39 bespoke ensuite bedrooms are arranged around a beautiful central courtyard, with lovely views of the landscaped gardens and ponds.

Residents can choose from a variety of welcoming communal spaces, including our bright lounge and dining room overlooking the courtyard, as well as quieter lounges for relaxing or spending private time with family and friends. We also have an on-site hair salon and specialist assisted bathing suites, where residents can enjoy a safe and relaxing soak.

Designed with comfort and accessibility in mind, the home features four lifts, handrails throughout, and level pathways that make it easy for residents to enjoy our peaceful gardens all year round.


Is Our Home Purpose Built
No

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Bistro, Conservatory, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Beauty Salon, Chiropodist, Dentist, GP, Hairdressers, Library, Lift, Minibus, Optician, Physiotherapy, Stairlift.

Our Garden
Communal Garden, Communal Patio, Pond or Lake, Seating, Secure Garden, Vegetable Plot, Wheelchair Friendly Access.

How 'Smart' Are We?
Individual Heating Controls, Reduce Plastic Use.

Brochures
Woodlands-and-Hillbrow-brochure.pdf

Our Photos

Description

Our 39 ensuite bedrooms are each beautifully decorated with a bespoke and homely feel. As a family-run home for over 50 years, great care is taken to help residents feel truly at home. Furnishings are regularly refreshed, and residents are welcome to bring personal items or furniture.

Every bedroom is equipped with a nurse call system, Wi-Fi, telephone points, television and central heating for comfort and peace of mind. 


About Our Rooms
Number Of Rooms 40
Number Of Ensuite Rooms 39
We offer these types of ensuite rooms: Bathroom with Bath, Shower Rooms, WC and Basin, Wet Rooms.

Type Of Room
Double Room, Single Room.

Room Features
Direct Garden Access, Furnished, Garden View, Step Free Access, Unfurnished.

Room Facilities
Alarm, Freeview TV, Internet Access, Private Patio, Secure Access, Sky/Cable TV, Tea and Coffee-making Facilities, Telephone Point, Wifi.

Our Photos
Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,550.00

Funding Types
Local Authority Hampshire
Region South East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding No
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Kosher Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Bedroom Dining Pink tick icon Lounge/Diner Pink tick icon Restaurant
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Rating badge

Pink tick icon 5 Star Rated by UK Food Standards.


Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Bistro.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

The Woodlands team and full-time Activities Coordinator provide a varied and interesting programme of activities 7 days a week. The lively activities reflect a variety of our residents’ interests.

Weekly favourites include pet therapy, quizzes and cross words, fun group physio, arts and crafts, gardening, cookery clubs, live music and movement, as well as regular excursions out. 

We also love hosting events and celebrations and are well known for our fantastic summer BBQS and regular tea parties. It is all about creating a sense of community and joy in the home and there truly is something on offer for everyone.


Our Photos

Activities At Home
1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre.
go green logo

The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.

The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.

The operation, maintenance, and repair of a property

safe-tick Do you use LED light bulbs? Yes
safe-tick Are your windows double glazed? Yes
safe-tick Is your boiler less than 15 years old? Yes
safe-tick Do you have an EPC rating? Yes
safe-tick Do you use eco-friendly cleaning products? Yes

The sourcing of goods and the landfill/recycling journey

safe-tick Do you monitor your waste? Yes
safe-tick Do you train your team on recycling practices? Yes
safe-tick Do you have systems for recycling throughout the home? Yes

Energy reduction and renewable energy usage

safe-tick Do you measure your energy consumption? Yes
safe-tick Is your boiler less than 15 years old? Yes

Using digital rather than paper based processes

safe-tick Do you use digital payslips? Yes
safe-tick Do you use digital care plans? Yes

In-home and community projects that protect the environment

safe-tick Do you carry out projects that support wildlife? Yes
Our Pets

You may discuss bringing your pet when you move into Woodlands, subject to individual cases and at the discretion of the Manager and Owner.

Woodlands is visited regularly by the owner Alison and beloved pet therapy dog Tinkerbell. Residents are also visited by our friendly ponies, pygmy goats and guinea pigs.

We also have a rich and varied activities programme and regularly invite all sorts of petting zoos and animals into the home, including birds of prey and penguins.


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding, Sanitation.

We Welcome
Birds, Cats, Dogs, Horses, Others (subject to review), Rabbits, Reptiles.

174-178 Reading Road South
Church Crookham
Fleet
Hampshire
GU52 6AE

Regulator: CQC

Current Ratings
Overall Outstanding
Safe Good
Well Led Outstanding
Caring Outstanding
Responsive Good
Effective Good
Inspection Reports
Last inspected 31st March 2021
Last rated 9th August 2019
Current Report

Woodlands Residential Care Home Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Woodlands Residential Care Home Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 24th January 2011
Service Provider Woodlands & Hill Brow Limited, GU10 5DB
Transport
Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Bank, Chemist, Church, Garden Centre, Hospital, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery.

Frequently asked questions about Woodlands Residential Care Home

Woodlands Residential Care Home was given an overall rating of "Outstanding" by the CQC in August 2019.
Woodlands Residential Care Home has 40 rooms.
Prices for Woodlands Residential Care Home start from £1,550.00 per week.
Woodlands Residential Care Home is owned by Woodlands Hillbrow.
Woodlands Residential Care Home comes under Hampshire.
Woodlands Residential Care Home does not accept Local Authority clients.
Woodlands Residential Care Home accepts NHS Continuing Healthcare clients.
Vicki Morl is the manager of Woodlands Residential Care Home.

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