Fleetwood Hall
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Chatsworth Avenue
Fleetwood
Lancashire
FY7 8RW
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Weekly Prices From | £1,247.18 |
| Regulator's Rating | Good |
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Meet The Manager
Kimberley Lord is Care Home Manager at Fleetwood Hall.
Kimberley Lord is the Registered Home Manager of Fleetwood Hall Care Home. She joined in 2019 and has extensive experience in the care sector.
She started work in care at a young age as a care assistant for people with learning difficulties. Over the following years, she has gained invaluable experience working across a range of care related roles to include the management of large scale and complex operations.
"The role of Home Manager at Fleetwood Hall fills me with immense pride. As part of the Sandstone Care management team, I am thrilled to contribute to providing unparalleled care and support to our residents. It's a privilege to play a part in shaping services and assistance for our elderly community, ensuring they receive the quality of care we would all desire if faced with diminished independence. Witnessing the joy and laughter of our residents is truly the most rewarding aspect of my work."
Situated just a short stroll from the sweeping Lancashire coastline, Fleetwood Hall is a welcoming and purpose-built care home that offers high-quality residential and dementia care in the heart of the Fleetwood community. With a “Good” rating from the Care Quality Commission (January 2022), the home is recognised for its dedicated care, supportive environment and strong community connections.
Fleetwood Hall provides accommodation for up to 62 residents, each enjoying the comfort and privacy of their own en-suite bedroom. The home is thoughtfully arranged over two floors, with general residential care on the ground floor and a specialist dementia household on the first floor. Residents benefit from spacious communal lounges, dining areas, and access to enclosed gardens designed to offer a safe and peaceful outdoor retreat.
The care team at Fleetwood Hall is made up of passionate professionals, including care practitioners, activity coordinators, housekeeping and catering staff, all working under the experienced leadership of the Home Manager. Every member of the team plays a role in creating a warm, supportive atmosphere where residents are treated with respect and compassion. Fleetwood Hall is supported by the local PCN Care Home Team, offering clinical input and daily health-related support when needed. Spiritual needs are respected and met through weekly Communion.
An engaging programme of daily activities is led by the dedicated coordinators, encouraging residents to remain active, stimulated and socially connected. Events, themed days and celebrations are part of life at Fleetwood Hall, with support from community partners such as Fleetwood Town Football Club, the local Community Trust, and a nearby primary school.
Freshly prepared meals are tailored to meet individual preferences and nutritional needs, including IDDSI-level diets, with ingredients sourced locally whenever possible.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Convalescence, End of Life, High Dependency, Palliative, Personal care, Reablement. |
| Disability Support | Hearing Impairment, Physical Disability, Physically Frail, Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound. |
| Medication | By Mouth. |
| Nursing Specialisms | Epilepsy, Multiple Sclerosis, Parkinson's Disease, Stroke. |
| Type Of Dementia | Mild Dementia, Moderate Dementia, Severe Dementia (EMI). |
| Dementia Behaviour | Challenging Behaviour. |
| Dementia Specialisms | Alzheimer's, Frontotemporal, Lewy Body, Mixed Dementias, Picks Disease, Vascular Dementia. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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Sandstone Care Group are working closely with Public Health, Local Authorities, and the Care Quality Commission to implement all guidelines regarding the coronavirus pandemic. We carefully follow guidance from Public Health England and Wales combined with the Care Quality Commission, Care Inspectorate Wales and the Local Authority for information. Residents and families are kept up to date through regular contact with our home managers. Our staff have all received the relevant specialist training on infection control. Our homes have increased the frequency of sanitation including high frequency touchpoints. Our housekeepers have received additional training and guidance and, along with their existing cleaning schedules, using commercial grade quality cleaning products, they will continue to keep our homes clean and safe. Staff arrive in their own clothes and change into a clean uniform on site. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
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Virus Testing | We are testing for viral infection when symptoms present within our care setting. |
| Infection Prevention & Control (IPC) - Regulator’s Assessment | ||
|---|---|---|
| In response to the coronavirus pandemic, regulators have assessed the preparedness of care providers in relation to infection prevention and control. Details of the regulator’s latest findings can be found below. | ||
| Regulator: CQC | ||
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Testing | The provider assured the regulator that it was accessing testing for people using the service and staff. |
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Use of PPE | The provider assured the regulator that it was using personal protective equipment effectively and safely. |
| View the provider’s latest Inspection Reports. | ||
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling No, our care home does not provide a telephone in residents’ rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 60 |
| LGBTQ Welcome |
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| Yes |
| Our Building and Facilities |
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Fleetwood Hall is a purpose-built care home specialising in care for older people and providing 24-hour residential care for 62 residents in ensuite rooms. The home also benefits from the latest facilities including assisted baths, call bells and hair and beauty services. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Activities Room, Bar / Pub, Coffee Shop / Café, Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
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| Assisted Bathroom, Hairdressers, Lift. |
| Our Garden |
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| Communal Garden, Scenic Views, Seating, Secure Garden, Sensory Garden, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Reduce Plastic Use. |
| Brochures |
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| Fleetwood Hall Brochure.pdf |
| Our Photos |
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| Description |
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Fleetwood Hall is a purpose-built care home specialising in care for older people and providing 24-hour residential care for up to 62 residents in en-suite rooms. Our bedrooms are beautifully decorated with en-suite facilities. Residents are encouraged to bring along some home comforts for the personal and familiar touch. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 62 |
| Number Of Ensuite Rooms | 62 |
| We offer these types of ensuite rooms: WC and Basin. | |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Garden View, Step Free Access, Unfurnished. |
| Room Facilities |
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| Alarm, Freeview TV, Internet Access, Secure Access, Telephone Point. |
| Our Photos |
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| Weekly Fees Start From | Fee |
|---|---|
| Residential Fees From / Price Per Week | £1,247.18 |
| Residential Dementia Fees From / Price Per Week | £1,303.72 |
| Respite Fees From / Price Per Week | £1,337.39 |
| Funding Types | |
|---|---|
| Local Authority | Lancashire |
| Region | North West |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Styles of Food |
 Gluten-free
Halal
Pureed
Vegan
Vegetarian
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|---|---|
| Dining Locations |
Bedroom Dining
Lounge/Diner
Restaurant
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| Dining Styles |
Hot Trolley
Room Service
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| Our Photos |
The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
Hot Trolley
Room Service
A critical component for good health.
5 Star Rated by UK Food Standards. Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
We use locally sourced and locally grown or reared food.
Our energy usage is well maintained.
We are actively reducing food mileage.
| Activities Are So Important |
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We want our residents to be as active and engaged as they can be. With this in mind we have a dedicated Activity Coordinator who is tasked with creating a daily programme of events and activities that are designed around the interests and hobbies of our residents. |
| Our Photos |
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| Activities At Home |
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| 1 to 1 Activities, Animal Petting, Bingo, Birthday Celebrations, Board Games, Card Games, Choir, Cooking, Crafts, Crosswords, Dancing, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Music Entertainment, Music Therapy, Painting, Pet Therapy, Quiz Games, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Cinema, Garden Centre, Local Tourist Attractions, Park, Pub, Shopping, Shopping Centre, Theatre. |
| Our Pets |
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We allow animals to visit the home, for example, for pet therapy purposes or a family members dog when they come to visit. However we do not allow a resident to bring/keep a pet full time at the care home. |
| Can You Bring Your Pet |
|---|
| No |
| We Welcome |
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| Dogs. |
Chatsworth Avenue
Fleetwood
Lancashire
FY7 8RW
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 9th December 2021 |
| Last rated | 7th January 2022 |
| Current Report |
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| Historic Reports |
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| Registration Date | 17th January 2020 |
| Service Provider | Sandstone Care North West Limited, WA3 6AE |
Fleetwood Hall Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Car Park on-site, Train Station nearby. |
| Places of Worship |
|---|
| Anglican Church, Catholic Church, Methodist Church, Mosque. |
| Nearby Services |
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| Bank, Chemist, Church, Garden Centre, Golf Club, Hospital, Library, Local Walks & Bike Rides, Park, Post Office, Pub, Restaurant, Shopping Centre, Shops, Surgery. |
Frequently asked questions about Fleetwood Hall
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