Ashgrove Care Home - London
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Fir Tree Road, off Martindale Road
Hounslow
London
TW4 7HH
| Care Type | Care Home |
|---|---|
| Care Category | Nursing | Dementia |
| Availability | Yes |
| Weekly Prices From | £1,566.00 |
| Regulator's Rating | Requires Improvement |
Meet The Manager
Lourdes Pascua is Manager at Ashgrove Care Home - London.
“Kind care is about ensuring that residents’ needs are always met, putting them first and showing empathy.”
Lourdes is experienced in providing care and support to elderly people, to enrich their lives. She is a dedicated and supportive leader who is passionate about delivering the highest standards in care and quality of life for Residents.
Situated in Hounslow, west London, Ashgrove is an attractive, purpose-built care home with 49 beds, offering nursing and nursing dementia care.
Ashgrove’s Home Manager will make sure that all Residents receive the kindest possible care. Our extensively trained team will deliver all the nursing and specialist care and support services that your loved one requires. Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and any suggestions from family members that might make their stay with us that little bit more enjoyable.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Nursing Dementia / EMI, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth, Change Catheter, Injection, Suppository. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Mild Forgetfulness. |
| Dementia Specialisms | Alzheimer's. |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
|---|---|---|
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The safety and wellbeing of our residents is our priority; we've taken significant steps to ensure this. We've developed a robust operational quality management system that defines the way that we work, which is monitored by a Clinical Governance Group and inspected by our own team in Service Quality Inspectors. All homes have an infection control champion. Through a range of feedback mechanisms, we constantly monitor the quality of our services by actively encouraging confidential and open compliments, complaints or concerns from residents, colleagues, relatives and Health and Social Care Professionals; this valuable feedback helps us to evolve our services and shape the way that we work. |
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| Infection Control Initiatives in place | ||
|---|---|---|
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Independent Assessments | We have been independently assessed in our approach to infection control. |
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Infection Control Training | Our staff are trained to use measures which prevent and control infections. |
| Connectivity for resident testing, monitoring & communications |
|---|
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) The Care Organisation has not indicated availability Mobile Phone Network Coverage (mobile “signal”) The Care Organisation has not indicated availability Telephone for external calling The Care Organisation has not indicated availability Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
| Minimum Age |
|---|
| 65 |
| Our Building and Facilities |
|---|
|
A firm favourite with Ashgrove’s Residents is a lovely room dedicated to Residents pursuing their hobbies and interests. In addition to the home’s two sitting rooms and two dining areas, Residents can also enjoy spending time in the landscaped gardens and pretty patio, an ideal spot for catching up with family and friends. The small on-site shop offers a range of newspapers, magazines and simple luxury items, and the bright, comfortable bedrooms and living areas are all easily accessible by wheelchair. |
| Is Our Home Purpose Built |
|---|
| Yes |
| Who Owns Our Building |
|---|
| Private |
| Communal Rooms |
|---|
| Dining Rooms, Sitting Rooms, TV Lounges. |
| What Else Do We Provide |
|---|
| Beauty Salon, Hairdressers, Lift, Minibus. |
| Our Garden |
|---|
| Communal Garden, Private Garden(s), Seating, Wheelchair Friendly Access. |
| Description |
|---|
|
Ashgrove provides spacious bedrooms and en-suite facilities. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 49 |
| Type Of Room |
|---|
| Single Room. |
| Room Features |
|---|
| Furnished, Step Free Access. |
| Room Facilities |
|---|
| Internet Access, Wifi. |
| Weekly Fees Start From | Fee |
|---|---|
| Nursing Fees From / Price Per Week | £1,566.00 |
| Funding Types | |
|---|---|
| Local Authority | Hounslow |
| Region | London |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | No |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
| Activities Are So Important |
|---|
|
Ashgrove has a full and varied programme of activities with something for every day of the week. There are regular clubs, entertainment and talks within the home, and trips to places of interest outside of the home. |
| Activities At Home |
|---|
| 1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Knitting / Embroidery, Painting, Quiz Games, Reminiscence, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
|---|
| Local Tourist Attractions. |
The Go Green badge is designed to give care-seekers like yourself the ability to consider and compare a care home’s sustainability and green practices.
The below statements are changes that the care provider has acknowledged they have implemented towards a more sustainable future.
The operation, maintenance, and repair of a property
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Do you use LED light bulbs? | Yes |
|
Are your windows double glazed? | Yes |
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Do you use motion sensors? | Yes |
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Is your boiler less than 15 years old? | Yes |
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Do you use sensor taps to save water? | Yes |
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Do you have an EPC rating? | Yes |
|
Do you use eco-friendly cleaning products? | Yes |
The sourcing of goods and the landfill/recycling journey
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Do you monitor your waste? | Yes |
|
Do you train your team on recycling practices? | Yes |
|
Do you have systems for recycling throughout the home? | Yes |
Energy reduction and renewable energy usage
|
Is your boiler less than 15 years old? | Yes |
Using digital rather than paper based processes
|
Do you use digital payslips? | Yes |
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Do you use online rotas? | Yes |
|
Do you use digital care plans? | Yes |
In-home and community projects that protect the environment
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Do you carry out projects that support wildlife? | Yes |
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Do you compost? | Yes |
| Our Pets |
|---|
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Please speak to the home manager. |
| Can You Bring Your Pet |
|---|
| Yes |
Fir Tree Road, off Martindale Road
Hounslow
London
TW4 7HH
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Requires Improvement |
| Safe | Requires Improvement |
| Well Led | Requires Improvement |
| Caring | Requires Improvement |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Assessment Date | 3rd June 2025 |
| Published Date | 26th June 2025 |
| Current Report |
|
| Historic Reports |
|
| Registration Date | 31st October 2011 |
| Service Provider | HC-One Limited, DL3 6AH |
Ashgrove Care Home - London Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
|---|
| Bus Stop nearby, Car Park, Train Station nearby. |
| Places of Worship |
|---|
| Gurdwara Temple, Methodist Church, Mosque. |
| Nearby Services |
|---|
| Local Walks & Bike Rides, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Ashgrove Care Home - London
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