Westley Court Care Home

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Austcliffe Lane
Cookley
Kidderminster
Worcestershire
DY10 3RT

Website

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Profile Strength
Very Good 88%
Care Type Care Home
Care Category Nursing | Dementia | Respite
Availability Yes
Weekly Prices From £1,400.00
Regulator's Rating Good
Meet The Manager

Sarah Webb is the Manager at Westley Court Care Home.

We are proud of our reputation as an exemplary care home where residents and visitors feel ‘at home’ as soon as they step through the door. We would be delighted to show you around our welcoming residential home in the peaceful Worcestershire countryside.

Hi, my name is Sarah Webb, I have been the Registered Manager of Westley Court for over 6 years. Having been a registered nurse for over 30 years and having worked in Nursing Home Management  for over 20 years, I can honestly say that being the Manager of Westley Court is a delight.

I am supported by a dedicated, caring team who are passionate about giving high standards of care.

I really enjoy working for Coate Water Care and being part of a dynamic, forward thinking Management Team .Person centred care is at the fore front of everything we do.

Westley Court Care & Nursing Home is situated in the peaceful village of Cookley, near Kidderminster. The dedicated staffing team deliver a high standard of care in comfortable, homely surrounds. We specialise in providing Palliative Care, Nursing Care and Respite Care.

Welcome to Westley Court Care & Nursing Home Coate Water Care have worked tirelessly to create a homely environment at Westley Court and our dedicated team of experienced carers, nurses and support staff are the guardians of a highly professional care setting.

Coate Water Care operate electronic care planning and medication administration systems. This gives relatives peace of mind that everything is being managed as it should be and that care planning and care delivery achieve the highest possible standards.

Coate Water Care invest heavily in staff training and development. We encourage and support staff to progress within the company. We achieved National Care Association “Member of the Year” in 2019, partly due to our staff training and development programmes


Care Options We Can Provide
Support For Companionship, Convalescence, End of Life, High Dependency, Palliative, Personal care, Rehabilitation.
Disability Support Bed Bound, Hearing Impairment, Physical Disability, Physically Frail, Requires Hoist , Speech Impairment, Visual Impairment, Walking Frame, Wheel Chair Bound.
Medication By Mouth, Change Catheter, Injection, Suppository.
Nursing Specialisms Bariatric care, Cancer, Diabetes, Epilepsy, Heart Disease, Huntington Disease, Korsakoff, Liver Disease, Lung Disease, Motor Neurone Disease (MND), Multiple Sclerosis, Muscular Dystrophy (MD), Parkinson's Disease, Stroke.
Type Of Dementia Mild Dementia.
Dementia Behaviour Challenging Behaviour, Wandering .
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

The Care Organisation has not indicated availability

More details coming soon

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
50

LGBTQ Welcome
Yes
Our Building and Facilities

Westley Court has been a nursing home for over 30 years. Prior to this it was a hotel. Many residents and clients have shared stories of the famous dances and discos they had here.

We have a laundry, two lovely lounges, a coffee area, dining room, Hair salon, Activity area and beautiful grounds with a lake and views down to the river Stour. We also have a lovely Court Yard with a seating area.

We like to call ourselves the home on the hill, we are surrounded by wonderful views of the Shropshire hills and Staffordshire and Worcestershire country side. We are also local to the town of Kidderminster and a little village called Cookley.

We are also lucky to have some lovely local country pubs


How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Activities Room, Dining Rooms, Sitting Rooms, TV Lounges.

What Else Do We Provide
Assisted Bathroom, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Pond or Lake, Scenic Views, Seating, Secure Garden, Wheelchair Friendly Access.

How 'Smart' Are We?
Individual Heating Controls.

Brochures
Brochure.pdf Coate Water Care Brochure.pdf

Our Photos

Description

We have 33 en-suite rooms which are on two floors. We would like you to make it your home so feel free to bring in smaller pieces of furniture and we will be happy to help hang pictures and photos for you.


About Our Rooms
Number Of Rooms 33
Number Of Ensuite Rooms 33

Type Of Room
Single Room.

Room Features
Furnished.

Room Facilities
Alarm, Internet Access.

Our Photos
Description

Our dedicated team of experienced carers, nurses and support staff are the guardians of a highly professional care setting.

Our qualified nurses and experienced carers also provide specialist care for residents with palliative care needs. Westley Court has an accredited ‘Dignity Champion’ whose role is to ensure that each resident’s individual rights and choices are respected at all times.

Westley Court has been recognised as an official ‘Dignity Champion’ by the Dignity in Care network, which confirms that our staff believe passionately that being treated with dignity is a basic human right, not an optional extra.


Our Team
Sarah Webb
Sarah Webb
the Manager

We are proud of our reputation as an exemplary care home where residents and visitors feel ‘at home’ as soon as they step through the door. We would be delighted to show you around our welcoming residential home in the peaceful Worcestershire countryside.

Hi, my name is Sarah Webb, I have been the Registered Manager of Westley Court for over 6 years. Having been a registered nurse for over 30 years and having worked in Nursing Home Management  for over 20 years, I can honestly say that being the Manager of Westley Court is a delight.

I am supported by a dedicated, caring team who are passionate about giving high standards of care.

I really enjoy working for Coate Water Care and being part of a dynamic, forward thinking Management Team .Person centred care is at the fore front of everything we do.

Weekly Fees Start From Fee
Residential Fees From / Price Per Week £1,400.00
Nursing Fees From / Price Per Week £1,400.00
Residential Dementia Fees From / Price Per Week £1,400.00
Nursing Dementia Fees From / Price Per Week £1,400.00
Respite Fees From / Price Per Week £1,400.00

Funding Types
Local Authority Worcestershire
Region West Midlands
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Third Party Top-Ups Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. For more information about Choice Dining please click here.

Styles of Food Pink tick icon Gluten-free Pink tick icon Halal Pink tick icon Pureed Pink tick icon Vegan Pink tick icon Vegetarian
Dining Locations Pink tick icon Café Pink tick icon In-Room dining Pink tick icon Restaurant
Dining Styles Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Menu Pink tick icon alternative menu.pdf Pink tick icon cheese and wine tasting.pdf Pink tick icon chinese banquet.pdf Pink tick icon fine dining in the lounge.pdf Pink tick icon fine dining taken in the room.pdf Pink tick icon healthy options.pdf Pink tick icon home made cakes for mcmillan.pdf Pink tick icon indian banquet.pdf Pink tick icon menus week 1,2,3,4.pdf Pink tick icon party time buffet 2.pdf Pink tick icon party time buffet.pdf

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon Hot Trolley


Pink tick icon Room Service

Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

Pink tick icon A Private Dining room is bookable for residents and their families.


Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to a Restaurant


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Pink tick icon Halal food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon We use locally sourced and locally grown or reared food.

Pink tick icon Our energy usage is well maintained.


Pink tick icon We are actively reducing food mileage.

Activities Are So Important

Our Activities Organiser works hard to incorporate people’s hobbies into their daily routine. Some residents enjoy being pampered by beauticians. Others prefer sitting peacefully with their favourite carer in our extensive grounds where they can savour lakeside views and pretty canals. Other guests prefer more lively activities, from bespoke exercise sessions, live music and baking classes to visits to local parks, Christmas parties and theatre trips.


Activities At Home
1 to 1 Activities, Birthday Celebrations, Board Games, Card Games, Cooking, Crafts, Crosswords, Excursions, Exercise Class, Gardening, Music Entertainment, Quiz Games, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions, Park, Pub, Shopping.
Our Pets

We can support people wishing to bring their pets into the home. Further details are available from the home manager


Can You Bring Your Pet
Yes

How We Help With Your Pet
Feeding, Sanitation, Walking.

We Welcome
Cats, Dogs, Others (subject to review).

Austcliffe Lane
Cookley
Kidderminster
Worcestershire
DY10 3RT

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Outstanding
Effective Good
Inspection Reports
Last inspected 3rd March 2021
Last rated 22nd March 2019
Reports

18th March 2021

22nd March 2019

23rd June 2016

5th November 2015

29th May 2015

29th May 2013

Registration Date 3rd October 2012
Service Provider Coate Water Care Company (Church View Nursing Home) Limited, SN3 4YF
Transport
Car Park on-site.

Nearby Services
Hospital, Park, Pub, Restaurant, Shops.
Our Awards
21st National Care Awards Finalist 2019
National Care Association Member of the Year 2019

Frequently asked questions about Westley Court Care Home

Westley Court Care Home was given an overall rating of "Good" by the CQC in March 2019.
Westley Court Care Home provides Nursing, Dementia and Respite care.
Westley Court Care Home has 33 rooms.
Prices for Westley Court Care Home start from £1,400.00 per week.
Westley Court Care Home is owned by Coate Water Care.
No. Westley Court Care Home does not offer Residential care.
Yes. Westley Court Care Home does offer Respite care.
Yes. Westley Court Care Home does provide care for people with Dementia.
Westley Court Care Home comes under Worcestershire.
Westley Court Care Home accepts Local Authority clients.
Westley Court Care Home accepts NHS Continuing Healthcare clients.
Sarah Webb is the manager of Westley Court Care Home.

Profile Last Updated: 14 May 2022 | Report this Profile

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