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Grays Close
Hadleigh
Ipswich
Suffolk
IP7 6AG

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Care Type Care Home
Care Category Residential | Dementia | Respite
Availability Yes
Regulator's Rating Good
Meet The Manager

Amanda Thackery is Manager at Waterfield House.

I have worked at Waterfield since 2011, working my way up from Care Assistant.

As a Home Manager, I aim to be visible, approachable and a good mentor. I strive to enable all residents' care journeys to be as dignified as possible. I always encourage my team to perform to their very best ability, whilst also allowing them to learn and reflect. I find it important to build a good rapport with residents, staff, relatives, and professionals.

Please feel free to approach me anytime. My door will always be open.

Amanda Thackery

Waterfield House is a great example of a modern, well-established and purpose built care home situated in the charming market town of Hadleigh, close to Ipswich in Suffolk. Enjoying a pleasant location in a quiet cul-de-sac this bright and spacious 75 private bedroom care home residence offers professional, high quality care for range of needs, including specialist provision for those living with dementia or requiring palliative attention.


Care Options We Can Provide
Support For Companionship, Palliative, Personal care.
Disability Support Physical Disability, Physically Frail, Walking Frame.
Medication By Mouth.
Nursing Specialisms Parkinson's Disease.
Type Of Dementia Mild Dementia, Moderate Dementia.
Dementia Behaviour Agitation / Restlessness, Mild Forgetfulness, Wandering .
Dementia Specialisms Alzheimer's.
Respite Care Yes

Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.

What we're doing to keep residents & visitors safe

We are working within the government guidelines to help protect our staff and clients.

Infection Control Initiatives in place
safe-tick Sterilisation & Disinfection Devices We are using sterilisation and/or disinfection devices within our care setting.
Safe Visiting Space
safe-tick We have a safe visiting space
Connectivity for resident testing, monitoring & communications

Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant.

Wireless Internet access (WiFi)

Yes, our care home has WiFi in all our resident’s rooms.

Mobile Phone Network Coverage (mobile “signal”)

Yes, our care home has mobile phone signal in all our resident’s rooms.

Telephone for external calling

Yes, our care home provides a telephone in all our resident’s rooms.

Family Portal

Yes, our care home has provides families with a family portal. Find out more about Family Portals.

Social media provides an up to date window on the activities within a provider's setting.

With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.

Infection Control Safe We are on Facebook

Minimum Age
65

Our Building and Facilities

Waterfield House residents can enjoy socialising and relaxing in in comfortable communal lounge areas and feel a true sense of peace and belonging. We are also proud to offer a dedicated area for dementia care, designed to enable residents to maintain their independence in a safe and protected environment. Being completely access-friendly to all mobility levels, including wheelchair users, residents can feel confident of being able to enjoy the freedom to go where they like in safety.

With a full range of additional amenities, Waterfield House also features a lovely tea room/cafe area within the home, offering delicious homemade cakes and biscuits, as well as 'help yourself' tea and coffee facilities. This provides a wonderful additional space for residents to meet, entertain visitors and enjoy some company. This is particularly popular for residents who are living with dementia - allowing them to benefit from the experience of going out without having to leave the protective environment of the care home.

Externally, Waterfield House has lovely gardens for residents and visitors to enjoy, with well maintained lawns, patio (with adequate shade), wildlife section, a planting & gardening area and even some pet rabbits to play with!

The heart of Waterfield House are our compassionate, attentive and professional staff, all of whom are dedicated to providing the very best individual care and support to each one of our highly valued residents.


Is Our Home Purpose Built
Yes

How Many Floors We Have
2

Who Owns Our Building
Private

Communal Rooms
Coffee Shop / Café, Dining Rooms, Sitting Rooms.

What Else Do We Provide
Beauty Salon, Hairdressers, Lift.

Our Garden
Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access.

How 'Smart' Are We?
Reduce Plastic Use.

Our Photos

Description

Our superior level of accommodation features attractively decorated and beautifully furnished private bedrooms, which residents are free to personalise with their own items, complete with ensuite bathrooms and pleasant views - matching the bright, airy and cheerful surroundings of the rest of the home.

Waterfield House also has assisted living accommodation. Our first and second floors consist of seven self-contained suites, small apartments designed for assisted living for those considering a move into a care home whilst maintaining their independence. This is a perfect couples suite to enjoy together with the reassurance of the support of our carers on hand 24 hours a day if required. 

Each suite has a furnished open plan bedroom, lounge, kitchenette and en-suite wet room.

All laundry and meals can be accommodated for and you will be safe in the knowledge that staff will be present 24 hours a day.


About Our Rooms
Number Of Rooms 76
Number Of Ensuite Rooms 76

Type Of Room
Single Room.

Room Features
Furnished, Unfurnished.

Room Facilities
Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Wifi.

Our Photos
Funding Types
Local Authority Suffolk
Region East
We Accept Self-Funding Clients Yes
We Accept Local Authority Funding Yes
We Accept NHS Continuing Healthcare Yes
We Accept Local Authority funding with a Third Party Top-Up Yes

Choice Dining Logo

Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.

To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.

Dining Locations Pink tick icon Bedroom Dining Pink tick icon Café Pink tick icon Restaurant
Dining Styles Pink tick icon A la Carte Pink tick icon Hot Trolley Pink tick icon Room Service
Hospitality Pink tick icon Guests are welcome for dinner (Covid permitting)
Our Photos

The preparation, nutritional value and presentation of food.

Pink tick icon Attractive drinks and adaptive cups/glasses are available and accessible where needed.


Pink tick icon Individual dietary needs are person centred.


Pink tick icon Meals reflect the nutritional needs of the residents.


Pink tick icon Our menu has been verified by a registered nutritional therapist or dietitian.


Pink tick icon Our menu is balanced.

Pink tick icon Snacks are provided for residents that require texture-modified food.


Pink tick icon Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).

Pink tick icon A la Carte


Pink tick icon Hot Trolley


Pink tick icon Room Service

A critical component for good health.

Pink tick icon Hand hygiene for both residents and staff.


Pink tick icon We are following best practice including NICE guidelines as a standard.

Pink tick icon We are conducting internal and/or 3rd party food safety audits.

Pink tick icon We have allergen management policies in place.

A freedom to eat the food you want, when you want it.

Pink tick icon Families are invited for meals [Covid permitting].


Pink tick icon Residents dining in their own room have the same food options as elsewhere.


Pink tick icon Residents dining in their own room have their food presented to same standard as elsewhere.


Pink tick icon Residents have access to Dining Room.


Pink tick icon Residents have the option of dining in their own room.


Pink tick icon Staff also dine themselves with the residents they support.


Pink tick icon Staff sit with the residents they support when they dine.

Pink tick icon Residents can order food not on the menu, or have access to an ‘evergreen menu’.


Pink tick icon Residents have access to a flexible meal service beyond defined times.

Pink tick icon More than one option is available at mealtimes for all residents, including those with special and theraputic diets.


Pink tick icon Residents with dementia are shown food or visual menus to help them decide.


Pink tick icon There is a weekly menu.


Pink tick icon We offer catering for special events.

Pink tick icon Residents are involved in the creation of the menu.

Pink tick icon The best interest choices are made for residents unable to make their own choices.

Understanding the wants and requirements of every individual be it cultural, religious or dietary.

Pink tick icon Halal food can be served.


Pink tick icon Kosher food can be served.

Pink tick icon Gluten-free food can be served.


Pink tick icon Vegan food can be served.


Pink tick icon Vegetarian food can be served.


Pink tick icon We can support people with Diabetes.

Delivering a respectful and quality service.

Pink tick icon Residents are given appropriate and dignified crockery / glassware and cutlery.

Pink tick icon Staff are hospitality trained to present / serve meals.


Pink tick icon Tables are well laid.


Pink tick icon We have food theme days/nights.

Pink tick icon Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.

Pink tick icon Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).


Pink tick icon We promote an inclusive dining experience.

Pink tick icon There are no unnecessary disruptions during mealtimes.

Being environmentally and socially responsible and thoughtful.

Pink tick icon We correctly dispose of our waste.


Pink tick icon We have a waste management system.


Pink tick icon We monitor our food waste.

Pink tick icon Residents can get involved in the growing of food and/or ingredients on site.

Pink tick icon Our energy usage is well maintained.

Activities Are So Important

Our comprehensive activity programme ensures that residents enjoy a full range of stimulating and engaging pastimes, including age-appropriate health & fitness, a 'Knit & Natter' group and memory boxes for reminiscing. Our activity coordinators readily take into account resident’s hobbies, needs and interests to produce activities which are varied and enjoyable, as well as other special entertainment events.


Our Photos

Activities At Home
Animal Petting, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Painting, Pet Therapy, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games.

Activities Outside Our Home
Garden Centre, Local Tourist Attractions.
Our Pets

We are sorry, but we do not accept pets at this care home.


Can You Bring Your Pet
No

Grays Close
Hadleigh
Ipswich
Suffolk
IP7 6AG

Regulator: CQC

Current Ratings
Overall Good
Safe Good
Well Led Good
Caring Good
Responsive Good
Effective Good
Inspection Reports
Last inspected 7th May 2021
Last rated 15th May 2021
Current Report

Waterfield House Care Home - Care Quality Commission (cqc.org.uk)

Historic Reports

Waterfield House Care Home - Care Quality Commission (cqc.org.uk)

Registration Date 8th August 2011
Service Provider Runwood Homes Limited, SS7 2QL
Transport
Bus Stop nearby.

Places of Worship
Anglican Church, Catholic Church, Methodist Church.

Nearby Services
Church, Park, Pub, Restaurant, Shops.

Frequently asked questions about Waterfield House

Waterfield House was given an overall rating of "Good" by the CQC in May 2021.
Waterfield House provides Residential, Dementia and Respite care.
Waterfield House has 76 rooms.
Waterfield House is owned by Runwood Homes.
Yes. Waterfield House does offer Residential care.
Yes. Waterfield House does offer Respite care.
Yes. Waterfield House does provide care for people with Dementia.
Waterfield House comes under Suffolk.
Waterfield House accepts Local Authority clients.
Waterfield House accepts NHS Continuing Healthcare clients.
Amanda Thackery is the manager of Waterfield House.

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