Waterfield House
Book a Visit
Grays Close
Hadleigh
Ipswich
Suffolk
IP7 6AG
| Care Type | Care Home |
|---|---|
| Care Category | Residential | Dementia | Respite |
| Availability | Yes |
| Regulator's Rating | Good |
Meet The Manager
Amanda Thackery is Manager at Waterfield House.
I have worked at Waterfield since 2011, working my way up from Care Assistant.
As a Home Manager, I aim to be visible, approachable and a good mentor. I strive to enable all residents' care journeys to be as dignified as possible. I always encourage my team to perform to their very best ability, whilst also allowing them to learn and reflect. I find it important to build a good rapport with residents, staff, relatives, and professionals.
Please feel free to approach me anytime. My door will always be open.
Waterfield House is a great example of a modern, well-established and purpose built care home situated in the charming market town of Hadleigh, close to Ipswich in Suffolk. Enjoying a pleasant location in a quiet cul-de-sac this bright and spacious 75 private bedroom care home residence offers professional, high quality care for range of needs, including specialist provision for those living with dementia or requiring palliative attention.
| Care Options | We Can Provide |
|---|---|
| Support For | Companionship, Palliative, Personal care. |
| Disability Support | Physical Disability, Physically Frail, Walking Frame. |
| Medication | By Mouth. |
| Nursing Specialisms | Parkinson's Disease. |
| Type Of Dementia | Mild Dementia, Moderate Dementia. |
| Dementia Behaviour | Agitation / Restlessness, Mild Forgetfulness, Wandering . |
| Dementia Specialisms | Alzheimer's. |
| Respite Care | Yes |
Autumna has invited care providers to evidence the infection control measures they are carrying out, above and beyond those laid out by the government, in order to keep residents, staff and visitors safe.
| What we're doing to keep residents & visitors safe | ||
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We are working within the government guidelines to help protect our staff and clients. |
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| Infection Control Initiatives in place | ||
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Sterilisation & Disinfection Devices | We are using sterilisation and/or disinfection devices within our care setting. |
| Safe Visiting Space | |||||
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| Connectivity for resident testing, monitoring & communications |
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Infection control and the safety of both residents and staff often requires quarantine measures and the isolation of care home residents. To test, monitor and allow residents to communicate with relatives, the prevalence of room-level connectivity within the home is becoming increasingly relevant. Wireless Internet access (WiFi) Yes, our care home has WiFi in all our resident’s rooms. Mobile Phone Network Coverage (mobile “signal”) Yes, our care home has mobile phone signal in all our resident’s rooms. Telephone for external calling Yes, our care home provides a telephone in all our resident’s rooms. Family Portal Yes, our care home has provides families with a family portal. Find out more about Family Portals. |
Social media provides an up to date window on the activities within a provider's setting.
With the restrictions on visiting during the pandemic, social media platforms such as these offer real insight when you are choosing a provider.
We are on Facebook| Minimum Age |
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| 65 |
| Our Building and Facilities |
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Waterfield House residents can enjoy socialising and relaxing in in comfortable communal lounge areas and feel a true sense of peace and belonging. We are also proud to offer a dedicated area for dementia care, designed to enable residents to maintain their independence in a safe and protected environment. Being completely access-friendly to all mobility levels, including wheelchair users, residents can feel confident of being able to enjoy the freedom to go where they like in safety. With a full range of additional amenities, Waterfield House also features a lovely tea room/cafe area within the home, offering delicious homemade cakes and biscuits, as well as 'help yourself' tea and coffee facilities. This provides a wonderful additional space for residents to meet, entertain visitors and enjoy some company. This is particularly popular for residents who are living with dementia - allowing them to benefit from the experience of going out without having to leave the protective environment of the care home. Externally, Waterfield House has lovely gardens for residents and visitors to enjoy, with well maintained lawns, patio (with adequate shade), wildlife section, a planting & gardening area and even some pet rabbits to play with! The heart of Waterfield House are our compassionate, attentive and professional staff, all of whom are dedicated to providing the very best individual care and support to each one of our highly valued residents. |
| Is Our Home Purpose Built |
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| Yes |
| How Many Floors We Have |
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| 2 |
| Who Owns Our Building |
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| Private |
| Communal Rooms |
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| Coffee Shop / Café, Dining Rooms, Sitting Rooms. |
| What Else Do We Provide |
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| Beauty Salon, Hairdressers, Lift. |
| Our Garden |
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| Communal Garden, Communal Patio, Private Garden(s), Seating, Wheelchair Friendly Access. |
| How 'Smart' Are We? |
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| Reduce Plastic Use. |
| Our Photos |
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| Description |
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Our superior level of accommodation features attractively decorated and beautifully furnished private bedrooms, which residents are free to personalise with their own items, complete with ensuite bathrooms and pleasant views - matching the bright, airy and cheerful surroundings of the rest of the home. Waterfield House also has assisted living accommodation. Our first and second floors consist of seven self-contained suites, small apartments designed for assisted living for those considering a move into a care home whilst maintaining their independence. This is a perfect couples suite to enjoy together with the reassurance of the support of our carers on hand 24 hours a day if required. Each suite has a furnished open plan bedroom, lounge, kitchenette and en-suite wet room. All laundry and meals can be accommodated for and you will be safe in the knowledge that staff will be present 24 hours a day. |
| About Our Rooms | |
|---|---|
| Number Of Rooms | 76 |
| Number Of Ensuite Rooms | 76 |
| Type Of Room |
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| Single Room. |
| Room Features |
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| Furnished, Unfurnished. |
| Room Facilities |
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| Catch up TV, Freeview TV, Internet Access, Sky/Cable TV, Wifi. |
| Our Photos |
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| Funding Types | |
|---|---|
| Local Authority | Suffolk |
| Region | East |
| We Accept Self-Funding Clients | Yes |
| We Accept Local Authority Funding | Yes |
| We Accept NHS Continuing Healthcare | Yes |
| We Accept Local Authority funding with a Third Party Top-Up | Yes |
Choice Dining is a food-focused accreditation designed to give care-seekers like yourself the ability to consider and compare the dining experience within different care settings.
To be awarded the Choice Dining badge, a care home will have committed to delivering exceptional dining experiences with a strong focus on preference, individuality, hygiene and the environment. You can explore the specifics of all participating homes in the tab below to learn more about the food on offer, how it is served and presented and what they’re doing to cater for your personal taste. Find out more about Choice Dining.
| Dining Locations |
 Bedroom Dining
Café
Restaurant
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|---|---|
| Dining Styles |
A la Carte
Hot Trolley
Room Service
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| Hospitality |
Guests are welcome for dinner (Covid permitting)
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| Our Photos |
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The preparation, nutritional value and presentation of food.
Attractive drinks and adaptive cups/glasses are available and accessible where needed.
Individual dietary needs are person centred.
Meals reflect the nutritional needs of the residents.
Our menu has been verified by a registered nutritional therapist or dietitian.
Our menu is balanced.
Snacks are provided for residents that require texture-modified food.
Sweet and savoury foods are provided between meals (this does not just include cakes and biscuits).
A la Carte
Hot Trolley
Room Service
A critical component for good health.
Hand hygiene for both residents and staff.
We are following best practice including NICE guidelines as a standard.
We are conducting internal and/or 3rd party food safety audits.
We have allergen management policies in place.
A freedom to eat the food you want, when you want it.
Families are invited for meals [Covid permitting].
Residents dining in their own room have the same food options as elsewhere.
Residents dining in their own room have their food presented to same standard as elsewhere.
Residents have access to Dining Room.
Residents have the option of dining in their own room.
Staff also dine themselves with the residents they support.
Staff sit with the residents they support when they dine.
Residents can order food not on the menu, or have access to an ‘evergreen menu’.
Residents have access to a flexible meal service beyond defined times.
More than one option is available at mealtimes for all residents, including those with special and theraputic diets.
Residents with dementia are shown food or visual menus to help them decide.
There is a weekly menu.
We offer catering for special events.
Residents are involved in the creation of the menu.
The best interest choices are made for residents unable to make their own choices.
Understanding the wants and requirements of every individual be it cultural, religious or dietary.
Halal food can be served.
Kosher food can be served.
Gluten-free food can be served.
Vegan food can be served.
Vegetarian food can be served.
We can support people with Diabetes.
Delivering a respectful and quality service.
Residents are given appropriate and dignified crockery / glassware and cutlery.
Staff are hospitality trained to present / serve meals.
Tables are well laid.
We have food theme days/nights.
Staff understand and pre-empt potential meal-time behaviours which can impact nutritional intake.
Staff always use appropriate and dignified language (e.g. it is an ‘apron’ not a ‘bib’).
We promote an inclusive dining experience.
There are no unnecessary disruptions during mealtimes.
Being environmentally and socially responsible and thoughtful.
We correctly dispose of our waste.
We have a waste management system.
We monitor our food waste.
Residents can get involved in the growing of food and/or ingredients on site.
Our energy usage is well maintained.
| Activities Are So Important |
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Our comprehensive activity programme ensures that residents enjoy a full range of stimulating and engaging pastimes, including age-appropriate health & fitness, a 'Knit & Natter' group and memory boxes for reminiscing. Our activity coordinators readily take into account resident’s hobbies, needs and interests to produce activities which are varied and enjoyable, as well as other special entertainment events. |
| Our Photos |
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| Activities At Home |
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| Animal Petting, Birthday Celebrations, Board Games, Card Games, Crafts, Crosswords, Excursions, Exercise Class, Flower Arranging, Gardening, Knitting / Embroidery, Painting, Pet Therapy, Religious Services, Reminiscence, Singing, Themed Events, Visiting Entertainment, Word Games. |
| Activities Outside Our Home |
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| Garden Centre, Local Tourist Attractions. |
| Our Pets |
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We are sorry, but we do not accept pets at this care home. |
| Can You Bring Your Pet |
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| No |
Grays Close
Hadleigh
Ipswich
Suffolk
IP7 6AG
Regulator: CQC
| Current Ratings | |
|---|---|
| Overall | Good |
| Safe | Good |
| Well Led | Good |
| Caring | Good |
| Responsive | Good |
| Effective | Good |
| Inspection Reports | |
| Last inspected | 7th May 2021 |
| Last rated | 15th May 2021 |
| Current Report |
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| Historic Reports |
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| Registration Date | 8th August 2011 |
| Service Provider | Runwood Homes Limited, SS7 2QL |
Waterfield House Care Home - Care Quality Commission (cqc.org.uk)
| Transport |
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| Bus Stop nearby. |
| Places of Worship |
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| Anglican Church, Catholic Church, Methodist Church. |
| Nearby Services |
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| Church, Park, Pub, Restaurant, Shops. |
Frequently asked questions about Waterfield House
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